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“Ideal hotel”

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Ibis Styles Birmingham Airport NEC
Ranked #60 of 118 Hotels in Birmingham
Reviewed 24 April 2013

Stayed at the Ramada Encore for one night as 3 of us were going to a concert at the LG Arena. Bit strange arriving as its in the middle of some warehouses but if you just plan on going to the arena and back its perfect! Really impressed at how great the hotel looked and had quite a modern theme about it, plus the price is amazing!! Staff were very friendly and so welcoming it was lovely.
As there was 3 of us we booked a triple room, this included a double bed, single bed and also a sofa bed if we needed it! Rooms were spacious and comfortable, tv, hairdryers, dry cleaning if needed, coffees etc. Bathroom was ideal gorgeous shower but dont be put off by the frosted glass!
The bar/restaurant was very relaxing! Nice to sit and relax enjoying a few cold drinks and the meals are very tasty.
If you need the arena or the train station they are both a 5 minute walk from here and you will not get lost as you can follow a blue line on the floor that will guide you straight there.
As its a big hotel and was full due to the concert and meetings (has a few meeting rooms), I was impressed at how quiet it was during the night so you'll be able to get a good nights sleep.
Next time I am going to Birmingham I will definitely book this hotel.

  • Stayed: April 2013, travelled with friends
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Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 April 2013 via mobile

Booking was very easy. Hotel is easy to find and easy walking distance from Birmingham International train station. Check in was speedy, greeted by very pleasant staff. Room was for three adults, and was more than adequate, modern, clean, everything we needed. Beds were very clean and comfortable.
We had breakfast and was tasty, again very pleasant staff. Good choice of breakfast items.
Check out very efficient with no problems.
In a nutshell, would Definately go back, no noise whatsoever, very clean and tidy, good breakfast and great staff.

  • Stayed: April 2013
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Thank Neilandbarbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013

We booked the Ramada Encore for one night as we were flying out the next morning. It is a great facility, clean and modern and close to the airport.

Arrival was good, the receptionist was very helpful in giving us a room on the ground floor, she booked us a taxi for the next morning and most importantly...she smiled!

The bar was good, reasonably priced for it's location although we did not eat there. The bar staff were friendly and again, the bar was clean and modern.

The room was comfortable with a TV, tea and coffee, a smallish bed and a great shower.

The following morning the taxi arrived as planned and that was the end of our short stay. All in all it was a good stay that ensured we were stress free ready for our flight out.

I would definitely use this hotel again when flying out or if we were visiting the NEC as that is close too.

  • Stayed: March 2013, travelled as a couple
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Thank SKIGOD436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2013

We stayed here prior to an all day event at the NEC on Sunday. The hotel is clean and modern, but the rooms are very basic and more like a student room than a hotel that charges more than £100 for a double B&B on a Saturday night! No wardrobe, just two short exposed rails, and no drawers. TV reception was also very hit and miss and there was no Freeview, just the hotel's limited selection of channels. Wanted to watch ITV1, but the signal was very snowy for some reason - watchable, but not what you expect with a digital service, and not what we are used to. TV was also quite small these days, and not widescreen.

Staff were friendly, particularly in the restaurant in the evening (I went to get some fresh milk for tea in the room) and again at breakfast. Breakfast was OK, but no melon or pineapple, which are my favourites.

As other reviewers have said the bed was very (VERY) hard, which resulted in getting little/no sleep and rising very stiff and sore the next day. For this reason, and the reasons above I would not recommend staying in this hotel as it is, particularly for the price we paid. You are also charged an additional £7 to park your car even if you are staying overnight, which I thought was a bit much!

  • Stayed: April 2013, travelled on business
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1  Thank Squrrel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
encorenecmgr, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 17 April 2013

Thank you for posting your comments and as always pleased to read about the staff.

The design elements are a Brand specification. We are looking at the TV system, however it is not quite as easy as installing freeview at home.

Other hotels in the area and the NEC charge for parking with so many visitors coming by plane or rail.

Regards,

Alison Harrison
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2013

Plenty of parking very helpfully staff couldn't do enough for us free wifi directions to the airport rooms very clean and everything you need for a nights stay and all at a bargin price will be back read all the other reviews and glad we decided to book here

Stayed: April 2013, travelled as a couple
Thank clairelmurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

We stayed 1 night on 13th April. The rooms are very modern but not comfortable, the beds are very hard just like sleeping on concrete & the pillows are the same, the rooms are very depressing & I nearly slipped over on the laminate flooring.The shower & sink taps made so much noise when running we thought there was a plane taking off in the room. No wifi in the rooms just on the ground floor. The food in the resturant is ok but a limited menu. We had breads & oils to start but you get 3 bits of toast & 1 pot of
mixed olive oil & balsmaic vineger.The breakfast is good apart from my
husband finding a piece of paper in his.
The walk over to the LG Arena is about 10mins but very dark & the lift is quite scary in the dark.
cooked breakfast.

  • Stayed: April 2013, travelled as a couple
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Thank baileysandicecream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
encorenecmgr, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 17 April 2013

Thank you for highlighting the issue with plumbing noise. We will try and remedy this from the limited information on the review.

We do have a deep mattress topper on the beds and additonal bedding can be provided.

Unfortuately, the walk from many of the Hotels to the area is across the NEC and we are reliant on their facilities. I am able to state though that they have 24 hour security and ANPR as well as our staff and theirs using the route frequently to the station.

Regards,

Alison Harrison
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2013

Booked online because we wanted to catch an early flight from Birmingham airport. We had stayed previously on a car park and bed deal at the Novotel (which was right on the airport concourse - 2 minutes from check in, as is the Ibis hotel). This Encore hotel is actually at the NEC a short distance away. It only took 8 minutes to walk our bags to the NEC monorail terminal and 3 minutes on the train got us to the check-in desks. The Encore Ramada’s car park is right at the hotel and that’s where our car stayed for 8 days so it saved us parking in the long term airport car park and bussing to and from the airport concourse. Our standard room was a good size, had good aircon and heater, sofa, tea & coffee, desk and chair. Shower / wet room good. I forgot my toothbrush and the desk gave me one foc so good service. Location good and not noisy. Did a good package deal so it suited us fine.

  • Stayed: April 2013, travelled as a couple
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1  Thank brit1222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Styles Birmingham Airport NEC

Address: Bickenhill Lane, Birmingham B40 1PJ, England (Formerly Ramada Encore Birmingham NEC)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #60 of 118 Hotels in Birmingham
Price Range: £50 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Styles Birmingham Airport NEC 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ramada Encore Birmingham Nec Hotel Birmingham

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