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“Second pre airport hotel”

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Ibis Styles Birmingham Airport NEC
Ranked #61 of 118 Hotels in Birmingham
Forest Town
Level Contributor
75 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Second pre airport hotel”
Reviewed 21 December 2013

Very modern and clean hotel about 5mins dive from hotel
Second time when put the hotel postcode on it takes you to an nec gate as oppose the hotel so be warned - must be common as ten gate man gave me printed directions to the hotel

Very clean hotel with modern fittings

Nice bar area with a small but varied menu. Eaten twice here and have to say food is good quality with good portion size.

Rooms very modern with nice bathrooms

Will carry on using as a regular pre airport haunt

Late hotel bar :))

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this review, 28 December 2013
It's always great to hear from guests that return to us again and again.
Unfortunately, different Satnav devices do recognize different postcodes dependent on make and updates. We do have alternative postcodes as well as the one posted on our website. If you ring us in advance of your stay, we will be delighted to assist with this.
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  • Cleanliness
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English first
Coventry, United Kingdom
1 review
Reviewed 20 December 2013

Easy stay - fairly cheap room good friendly staff.
Room was nice and shower was good the extra bed in the a bit odd.

Needs better signage from the NEC station missed the stairs down from the concourse.

Walk through the industrial park is interesting

Stayed December 2013, travelled solo
Helpful?
Thank Damnyoureyes72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this review, 28 December 2013
Thank you for taking the time to write your comments regarding your recent stay. We will continue to request improved signage from the railway station to the hotel for guests on foot from the NEC management.

Thanks again and hope to see you soon.
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Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 December 2013

Stayed at ramada whilst taking my daughter to see JLS. Room was small but more than adequate. Staff were lovely and very helpful. Ordered room service which is limited but really nice. Had a drink at the bar which is very nice. Short walk to station and not much further to arena. Yes you can hear planes though not too much but to be fair to hotel anyone complaining, you are next to an airport so be realistic on your views on the noise!!! Would recommend and stay at again. Thank you ramada for the excellent customer service!!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this review, 28 December 2013
Thank you very much for your great review. I will be sure to communicate to all staff at the hotel as we pride ourselves on giving excellent customer service and it is always nice to hear when guests have enjoyed their stay.
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1 review
Reviewed 15 December 2013

Stayed here last night was awoken at 5 with load drunk people banging on my door was told could not have any food from 7 to 9 as there was puppy parlour on pay the extra and stop at hilton as I had friends stopping there and they said it was fantastic rooms have wood floors and makes room feel very cold

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steveste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this review, 28 December 2013
I do apologize that your experience did not live up to your (or indeed our own) expectations. We have a strict one warning policy for noisy guests and do encourage guests to contact our night team to ensure that all guests do receive a peaceful night.

The restaurant was fully booked on the date in question due to a Ladies Kennel Club event held locally. I am sorry if this inconvenienced you in any way.

I can only stress that this is not our normal guest experience and we very much hope to see you again in the future.
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Travellers are raving about these Birmingham hotels

Blackwood, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 December 2013

Very disappointed room basic. Booked a double room was given a disable room hate it pull cords all over the place, good shower but poor drainage. Also refurbishment being done and was not made aware of it. Bed solid and small, used to at least a queen size bed. Room clean but so glad just staying one night. There are no draws or wardrobes just a elongated pole with some coat hangers on it, awful. Situation of hotel not very good for bars and restaurants, not tried the food yet will keep you informed, but I would not recommend this hotel. Booked it because I have stayed in Ramada hotels before and they were very good, but obviously Ramada Encore is the poor relation but for a few pounds more I could gave got a much better hotel. Please don't come to this hotel there are much better ones in Birmingham for the same price.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Curlymop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this review, 28 December 2013
Thank you so much for reviewing our hotel. I have sent you a personal message as we are not having any refurbishment work at the moment and have not needed to allocate an accessible double as we have not had 100% occupancy in recent weeks. I just wanted to double check it was our hotel that you have stayed in recently and not a Ramada Encore close to us i.e. Birmingham City Centre. I do apologize in advance if this is not the case.
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Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 December 2013 via mobile

Good size room. Requested a double and it had 2 double beds....nice to have a choice :)

Ate in the restaurant and didn't feel the quality of the food was up to the price being charged. And due to location there was not a choice of going elsewhere. On the plus side food was served very quickly.

Bed and pillows were very uncomfortable, and I didn't sleep well.

My room faced the airport and the early flights woke me with the noise. Maybe the other side of the hotel facing away from the airport would be better

Stayed December 2013, travelled on business
Helpful?
Thank RavenUK2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this review, 28 December 2013
Thank you for your feedback.

Our restaurant is competitively priced for the area and we generally receive very good comments regarding our menu, I do apologize if your expectations were not met on this occasion.

I also sympathize that you found the beds to be uncomfortable, we do understand the mattress firmness is a very personal choice.

Thank you again and we very much hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 December 2013

We stayed here for 3 nights for a gig at the LG arena followed by shopping in the city centre.

We booked a double room, but were given a family room.


Pro's
- clean.
- nicely sized bathroom .
- 5 minute walk to the N.E.C/ Train station.
-Tea and coffee making facilities, which are filled up daily!
- Very spacious
-Close to the LG Arena & airport. (pretty at night time)

Cons
- Beds were very uncomfortable.
- Unless you eat at the hotel (which we didn't) there's no where close to eat.
- a few tiles sticking up in the shower room.
- Huge room that was freezing.
- A little too spacious and cold when there's only 2 of you.

A little too far out for our needs.Probably wouldn't visit again.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatalieJane93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this review, 28 December 2013
Thank you for your review. All feedback is invaluable to us as a business to improve our offering. It is a pity you find us a little far out for shopping but hope to see you again in the future if you are visiting the area for another concert or visiting the NEC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Styles Birmingham Airport NEC

Property: Ibis Styles Birmingham Airport NEC
Address: Bickenhill Lane, Birmingham B40 1PJ, England (Formerly Ramada Encore Birmingham NEC)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #61 of 118 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Styles Birmingham Airport NEC 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ramada Encore Birmingham Nec Hotel Birmingham

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