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“Enjoyable and good value for money”

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Ibis Styles Birmingham Airport NEC
Ranked #61 of 118 Hotels in Birmingham
Reviewed 21 December 2013

This was an excellent location so close to Birmingham International - although perhaps needs a bit more signage - great for visiting the NEC - and literally 10 minutes to catch a train into Birmingham, and also bus into Solihull. Rooms were perfectly fine - clean and tidy, plenty of space to put things for a couple of nights stay. I was a bit wary after reading some of the reviews on here, but I think people have been watching the 'Hotel Inspector' and 'Four in a bed' a bit too much lol !!! All the staff were very friendly and helpful, and very nice atmosphere. We ate once here and the food was fine, nice quality and good service. Breakfast buffet was particularly good value, and a young lad by name of Luke even went out of his way to speak to the chef to cater for my gluten free diet, which has been a problem in other places I have stayed in. Price wise, good value, although free parking would be nice as there is a barrier, so no-one is going to use the car park who shouldn't. No problems with checkout, all very smooth and efficient. Overall, very good and I would use this place again.

  • Stayed: November 2013, travelled with family
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Thank Elaine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 28 December 2013

Thank you for your wonderful review. We are very proud of our hotel and I will communicate your review to all members of our team who will be delighted to read that you enjoyed your stay.

We look forward to seeing you the next time you are in the area.

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960 - 966 of 1,440 reviews

Reviewed 21 December 2013

Very modern and clean hotel about 5mins dive from hotel
Second time when put the hotel postcode on it takes you to an nec gate as oppose the hotel so be warned - must be common as ten gate man gave me printed directions to the hotel

Very clean hotel with modern fittings

Nice bar area with a small but varied menu. Eaten twice here and have to say food is good quality with good portion size.

Rooms very modern with nice bathrooms

Will carry on using as a regular pre airport haunt

Late hotel bar :))

  • Stayed: December 2013, travelled with friends
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Thank Garry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 28 December 2013

It's always great to hear from guests that return to us again and again.
Unfortunately, different Satnav devices do recognize different postcodes dependent on make and updates. We do have alternative postcodes as well as the one posted on our website. If you ring us in advance of your stay, we will be delighted to assist with this.

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Reviewed 20 December 2013

Easy stay - fairly cheap room good friendly staff.
Room was nice and shower was good the extra bed in the a bit odd.

Needs better signage from the NEC station missed the stairs down from the concourse.

Walk through the industrial park is interesting

Stayed: December 2013, travelled solo
Thank Damnyoureyes72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 28 December 2013

Thank you for taking the time to write your comments regarding your recent stay. We will continue to request improved signage from the railway station to the hotel for guests on foot from the NEC management.

Thanks again and hope to see you soon.

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Reviewed 15 December 2013

Stayed at ramada whilst taking my daughter to see JLS. Room was small but more than adequate. Staff were lovely and very helpful. Ordered room service which is limited but really nice. Had a drink at the bar which is very nice. Short walk to station and not much further to arena. Yes you can hear planes though not too much but to be fair to hotel anyone complaining, you are next to an airport so be realistic on your views on the noise!!! Would recommend and stay at again. Thank you ramada for the excellent customer service!!

  • Stayed: December 2013, travelled with family
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1  Thank Gill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 28 December 2013

Thank you very much for your great review. I will be sure to communicate to all staff at the hotel as we pride ourselves on giving excellent customer service and it is always nice to hear when guests have enjoyed their stay.

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Reviewed 15 December 2013

Stayed here last night was awoken at 5 with load drunk people banging on my door was told could not have any food from 7 to 9 as there was puppy parlour on pay the extra and stop at hilton as I had friends stopping there and they said it was fantastic rooms have wood floors and makes room feel very cold

  • Stayed: December 2013
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1  Thank Steveste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 28 December 2013

I do apologize that your experience did not live up to your (or indeed our own) expectations. We have a strict one warning policy for noisy guests and do encourage guests to contact our night team to ensure that all guests do receive a peaceful night.

The restaurant was fully booked on the date in question due to a Ladies Kennel Club event held locally. I am sorry if this inconvenienced you in any way.

I can only stress that this is not our normal guest experience and we very much hope to see you again in the future.

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Reviewed 14 December 2013

Very disappointed room basic. Booked a double room was given a disable room hate it pull cords all over the place, good shower but poor drainage. Also refurbishment being done and was not made aware of it. Bed solid and small, used to at least a queen size bed. Room clean but so glad just staying one night. There are no draws or wardrobes just a elongated pole with some coat hangers on it, awful. Situation of hotel not very good for bars and restaurants, not tried the food yet will keep you informed, but I would not recommend this hotel. Booked it because I have stayed in Ramada hotels before and they were very good, but obviously Ramada Encore is the poor relation but for a few pounds more I could gave got a much better hotel. Please don't come to this hotel there are much better ones in Birmingham for the same price.

  • Stayed: December 2013, travelled as a couple
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2  Thank Curlymop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 28 December 2013

Thank you so much for reviewing our hotel. I have sent you a personal message as we are not having any refurbishment work at the moment and have not needed to allocate an accessible double as we have not had 100% occupancy in recent weeks. I just wanted to double check it was our hotel that you have stayed in recently and not a Ramada Encore close to us i.e. Birmingham City Centre. I do apologize in advance if this is not the case.

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Reviewed 12 December 2013 via mobile

Good size room. Requested a double and it had 2 double beds....nice to have a choice :)

Ate in the restaurant and didn't feel the quality of the food was up to the price being charged. And due to location there was not a choice of going elsewhere. On the plus side food was served very quickly.

Bed and pillows were very uncomfortable, and I didn't sleep well.

My room faced the airport and the early flights woke me with the noise. Maybe the other side of the hotel facing away from the airport would be better

Stayed: December 2013, travelled on business
Thank RavenUK2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison H, General Manager at Ibis Styles Birmingham Airport NEC, responded to this reviewResponded 28 December 2013

Thank you for your feedback.

Our restaurant is competitively priced for the area and we generally receive very good comments regarding our menu, I do apologize if your expectations were not met on this occasion.

I also sympathize that you found the beds to be uncomfortable, we do understand the mattress firmness is a very personal choice.

Thank you again and we very much hope to see you again in the future.

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Additional Information about Ibis Styles Birmingham Airport NEC

Address: Bickenhill Lane, Birmingham B40 1PJ, England (Formerly Ramada Encore Birmingham NEC)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #61 of 118 Hotels in Birmingham
Price Range: £54 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Styles Birmingham Airport NEC 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ramada Encore Birmingham Nec Hotel Birmingham

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