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“Excellent disabled room.” 5 of 5 bubbles
Review of Premier Inn Birmingham Central (Hagley Road) Hotel

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Premier Inn Birmingham Central (Hagley Road) Hotel
Ranked #30 of 117 Hotels in Birmingham
Certificate of Excellence
Macclesfield
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent disabled room.”
5 of 5 bubbles Reviewed 13 January 2013

Excellent value for money (£39 per night) at this perfect location budget hotel. The room was very clean, warm and well equipped with a large flat sceen TV. My husband is disabled and was impressed with the facilities on the one night he stayed. I remained for a further three nights while he was in hospital, and the staff couldn't be more helpful, providing me with a taxi service and bus details. The city was easily accessible by frequent buses. Staff were very friendly in the adjoining restaurant and the food was OK, but there were other restaurants in the area to choose from. We would definitely recommend this hotel and would stay again when in Birmingham.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank groovysenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager176, reception team member at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 5 February 2013
good evening groovy senior

thank you very much for you kind words you have about about your stay here at Hagley Road. The new tv were paret of our recent re-furbishment and i do hope it made you stay all that little bit nicer under your reason for being here.
I hope you Husband is all recovered now and we hope you both get to experiance what birmingham and hagley road has to offer both of you under different circumstances.
we hope to see both of you again in the near future.
Many Thanks
Stacey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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549 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 6 January 2013

We were a little concerned about revisiting Hagley rd after the dire Cavalier Hotel ( see my last review and avoid the place -stay here instead, for the same price!).; we shouldn't have been. OK Premier Inn is a chain, but - lovely comfy and v v clean rooms. Very warm , good TV, good shower and coffee. Breakfast was fantastic! A brilliant stay -we will definitely be staying again.

  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank madmaz2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager176, reception team member at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 5 February 2013
good evening madmaz2012
thanks you for you feedback regarding your stay her with us and i am very glad to hear we are better than your previous choice of accomodation.
for the best prices for our hotel i would always recommend visiting our Premier Inn website directly as all of our special offers will also be featured on here.
we pride our-selves on good, clean affordable accomodation and an excellent service for out all you can eat hot breakfast.

we hope to having you stay with us agian in the near furture.
many thanks
stacey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 6 January 2013 via mobile

This was a lovely stay, I slept so well, really quiet. The rooms are clean and tidy, location perfect, value for money, and located to an amazing Indian, Akbar , parking safe and free. Staff friendly and polite.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michellej1975-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dudley, West Midlands
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

I booked the Premier Inn as a suprise night away for Me and My Boyfriend on 21st December (Early Xmas present) it only cost me £39 for the room which was a bargain compared to some other hotels in the area!
Once we got there we had no problem parking, lots of parking spaces available. We then checked in very quickly by the helpful staff and given our room key.
We were very pleased with our room - very clean as usual, it had all you could need for a short break e.g. Hairdryer, Tea/Coffee. And the TV was brilliant - Wide screen Samsung TV with Freeview! The bed was very comfy and clean - felt like the sheets were brand new and we also loved the extra pillows idea.
We decided to have a walk to the German Market once we had dropped our bags off, however this was a little futhur than we had anticipated...approx 3 miles! Great if you love walking but if you dont like walking or have high heels you can always call a taxi (shouldnt be no more that £5).
We decided to dine at TGI Fridays on the evening - this was ideal as it is right next to the hotel (Premier Inn car park is joined to TGI Car Park - Very Ideal).

We decided to have Breakfast in the morning, the breakfast was served in the Beefeater Restaurant which was joined to the hotel (Door next to reception) We were seated straight away but because we didnt know what we wanted to order the Waiter said he would come back to take our order shortly - However this did take a while (Must have been waiting over 20mins for him to come back and take our order and nobody else was in the restuarant - a Little strange :/) However once I called the waiter back after our long wait, he took our order and the Breakfast was Lovely! Everything you could want or wish for!

Would deffinately reccommend this Premier Inn to anyone - Would deffinately Visit again!

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WARBZ-X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 20 December 2012

I have praised Premier Inn in other reviews and stayed at this one for the first time this week. The welcome was great and the room was clean and comfortable - no problems. However the lighting was appalling, it was dark and dingy. There was no mirrror in the bedroom and no shaving point in the bathroom. My wife needs to apply a bit of make-up and do her hair in the morning and there was nowhere to do this! The mirror in the bathroom was steamed up and the other mirror by the entrance door had no light anywhere near it. Breakfast was awful partly because there was only one waiter and he was trying to do too much. Cooked breakfast consisted of scrambled egg that was dreadful (powdered egg??) - my wife left hers, and mine was two nice hot fried eggs with stone cold bacon, a barely warm sausage and an absent tomato. Not good. Paying nearly £90 for bed and breakfast was pretty hefty considering what we got for our money.

  • Stayed December 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager176, reception team member at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 24 December 2012
dear peter j, i am sorry to hear that you has some poor experiances here at hagley road. We will pass on you issues regarding the lighting in the room and we are sorry that the light that is around the mirror located by the door wasnt working. this is usually the best place for ladies to apply their make up as this is the brightest of the lights in our rooms. We do have shaver adaptors at Reception due to their the not being a shaver point in the bathroom.
Your issues over the breakfast service have been passed over to the beefeater resturant to to get them to retify this for all guests future stays as we are deeply sorry you did not get served a satisfactory breakfast.
Premier Inn prides its self on providing high quality standard of service so if you could please call us directly at the hotel, we would like you to give us the opportunity to resolves your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oldbury, United Kingdom
Level Contributor
165 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 18 December 2012 via mobile

I stayed here for one night following my work's Xmas party. The hotel is clean and comfortable with large wall mounted LCD TV's in the rooms. The shower was also nice and powerful and the staff were vey friendly and efficient. The only issue I had was being woken at 8:20am by loud banging noises. Apparently it was the delivery of beer barrels to the hotel's bar. According to a colleague who was also staying and complained about the noise, the delivery shouldn't take place until after 9am. Apart from that, the hotel was great value for the £38 I paid and I would have no hesitation staying here again.

Stayed December 2012, travelled solo
Helpful?
Thank stu_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager176, reception team member at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 24 December 2012
dear stu_uk
thank you very much for your kind words about hagley road regarding your stay.
we are glad you look the new look rooms which we have recently had refurbished.
However, we will get the issue regarding you and a collegue being woken up shortly after 8am buy the resturant receiving its beer delviery. We will see if this is something that can be arranaged to have deliviered after 9am. we do hope this wont put you off staying at hagley road with us again.
A suggestion we can make to prevent you from having this inconveinance again would be to call the hotel directly once you have made a booking to request a room located to the rear overlooking Quality hotel.
I do hope this helps
many thanks
stacey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
126 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 17 December 2012

I stayed here recently for a night when I had my works Christmas party at the botanical gardens. The receptionist was very friendly on arrival and couldn't do enough for me.

The room itself was very clean, and had everything that I needed. The bed was comfy and there were plenty of spare pillows if needed.

This is a great value hotel for if you're visiting Birmingham, I would highly recommend it.

  • Stayed December 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham Central (Hagley Road) Hotel

Property: Premier Inn Birmingham Central (Hagley Road) Hotel
Address: 176-184 Hagley Road | Edgbaston, Birmingham B16 9NY, England
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#9 Business Hotel in Birmingham
#13 Romantic Hotel in Birmingham
#21 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham Central (Hagley Road) Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Our hotel is conveniently located in the affluent area of Edgbaston. We have our own Beefeater restaurant on site but are also within walking distance of at least 4 other popular restaurants. Our location is also convenient for Cadbury World, the QE Hospital and Birmingham University. We pride ourselves on giving the best possible service and have a lot of returning guests based on the personal touch that our team here offers. We cater for both business people and families and our restaurant now boasts free wifi. For further details and queries why don't you give us a call, we are always more than happy to help. The Team at Hagley Road Important info Please note, due to our central location the car park is very busy in the evening and throughout the weekend. Directions: Exit M6 (J6) turn onto Aston Express way (A38). Follow signs to City Centre, ICC and NIA and onto Broad St. From Birmingham centre - take the underpass to Hagley Rd, hotel is half a mile on your left. From M5 J3 continue on A456 for approx 3 miles, hotel carpark will be on the right (shared car park with TGI Friday's). Sat Nav - B16 9NY ... more   less 
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Also Known As:
Premier Inn Birmingham Central Hagley Road Hotel Birmingham

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