When we go away with the kids, we always stay at a Premier Inn, you can't beat the price, generally the rooms are spacious and the staff friendly.
This hotel had much smaller rooms, we have 2 young children and a baby which is normally fine, but when we checked in we were squeezed into the tiniest room that smelt of cannabis!!!!
As you can imagine, not amused in the slightest. It took 20 minutes of arguing with the manager when all of a sudden there was a much larger room available, she was generally uninterested in our concerns, it felt like she was doing to a favour by giving us a room suitable to a family with children. Hang on, I'm sure we booked a FAMILY ROOM......
The brand is let down heavily by this hotel and the 'manager' we came into contact with. Love Premier Inn, but not this one I'm afraid.
- Official Description (provided by the hotel):
- Our hotel is conveniently located in the affluent area of Edgbaston. We have our own Beefeater restaurant on site but are also within walking distance of at least 4 other popular restaurants. Our location is also convenient for Cadbury World, the QE Hospital and Birmingham University. We pride ourselves on giving the best possible service and have a lot of returning guests based on the personal touch that our team here offers. We cater for both business people and families and our restaurant now boasts free wifi. For further details and queries why don't you give us a call, we are always more than happy to help. The Team at Hagley Road Important info Please note, due to our central location the car park is very busy in the evening and throughout the weekend. Directions: Exit M6 (J6) turn onto Aston Express way (A38). Follow signs to City Centre, ICC and NIA and onto Broad St. From Birmingham centre - take the underpass to Hagley Rd, hotel is half a mile on your left. From M5 J3 continue on A456 for approx 3 miles, hotel carpark will be on the right (shared car park with TGI Friday's). Sat Nav - B16 9NY ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Birmingham Central Hagley Road Hotel Birmingham