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Premier Inn Birmingham Central (Hagley Road) Hotel
Ranked #33 of 118 Hotels in Birmingham
Certificate of Excellence
Ireland
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice stay”
4 of 5 bubbles Reviewed 15 July 2014

Stayed Sat and Sun in July. Our allocated room wasnt available but receptionist sorted another for us quickly. Room 37 is a small room for a family but we managed ok. Air conditioning worked and shower was good. Not great service in Beefeater bar. Breakfast was excellent as it is in all Premier Inns. Overall a really enjoyable stay

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Rudeboyireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Manager at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 21 July 2014
Dear RubeBoyIreland,

Thank you for your feedback and review.

I am glad that you had a pleasant stay with us however I am so sorry that the standard of service you recieved in our adjoining restaurant wasn't up to scratch and I have passed on your feedback to the manager and again, I apologise for the inconvenience caused to you.

We hope to welcome you back to the hotel in the not too distant future.
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554 reviews from our community

Traveller rating
    287
    175
    61
    14
    17
See reviews for
195
133
28
108
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
Nottinghamshire, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 July 2014

Excellent service from friendly staff. Rooms very high standard would definitely stay again. Breakfast was great, with a wide choice of food for all the family. Great choice of restaurants near by and local to the centre of Birmingham.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 21 July 2014
Dear DonnaK,

Thank you for your fabulous 5* review!

It's always wonderful to read when one of our guests has enjoyed their time with us, so we'd like to thank you for taking the time to tell us so.

We very much look forward to welcoming you back to Premier Inn, Birmingham Central Hagley Road, during your next visit to Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckingham, United Kingdom
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

Easy to find, especially if you research with a well known street view, but the TGI Friday sign is a good marker to avoid overshooting entrance.
Large free shared car park with floodlights and CCTV
Paid in advance so check in fast and efficient (advance planning if possible will secure better rates)
Had to ask for the extra pillows that should have been in the wardrobe (delivered with a smile within minutes)
Largest flat screen TV we have found so far at Premier!
This location still has real keys for the rooms, but does not have secure access to separate public and residential areas
Direct access to the Beefeater for breakfast - usual high standard Hot food to order and extensive buffet self service for all the trimmings Some trays please?
Day time room cleaning to usual high standard but please try to avoid trailing leads when vacuum cleaning corridors

Room Tip: Ground floor (disabled) rooms - straight level wheelchair push to breakfast at the end of the corrid...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Beljus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 21 July 2014
Dear Beljus,

Thank you for your review following your recent stay with us.

I am so pleased to read that you were impressed with all aspects of our hotel from the great location to the warm welcome and impressive restaurant offerings. However, I do apologise for the housekeeping issues that were overlooked and i'll be passing on your feedback to the relevant department.

With regards to the public and residential areas; the door seperating the areas is now only accessible with a guests room key.

I hope to welcome you back in the near future.
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Leicester
1 review
5 of 5 bubbles Reviewed 14 July 2014

I stayed at this hotel last weekend and I have to say I had a fantastic stay here the rooms were very clean the breakfast was great and I had a lovely nights sleep would defiantly recommend anyone to stay here.. Overall we had a fab stay!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emj43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 21 July 2014
Dear EmJ43,

Thank you for your comments and your wonderful 5* rating following your recent stay with us at Premier Inn, Birmingham Central Hagley Road.

I am delighted to hear that you were impressed with all aspects of our hotel from the excellent bar, good food and comfortable rooms.

We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgend, United Kingdom
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

We were in Birmingham for a gig at the Symphony Hall in the ICC and chose this Premier Inn for its convenient location (easy 10min drive to the Symphony Hall) and free onsite parking. It's easy to get to, just off the main road into Birmingham from the M5, although the sign could be a little more prominent - we found it by looking out for the TGI Fridays sign that we knew from a previous visit to the restaurant was on the same site.

The hotel itself is what we've gotten used to with Premier Inns - faff-free check in/out, decent sized room, big comfy bed, nice shower, tea/coffee facilities, clean, in-room wifi etc. We didn't make use of the breakfast as we prefer to just bring cookies, pastries etc. with us to have in the room and save a few quid, but my in-laws did and thought it was fine. We had dinner in the TGI Fridays next door as that's what we fancied but I'm sure the Beefeater would've been fine too - both had tables.

One thing that stood out for me was how quiet it was, considering we were just off the main road - the area is bordered with trees which helps it feel more out of the way than it is, especially if you park towards the back of the site as we did. Another thing to comment on is that we were put in a room across the corridor from my in-laws - I don't know if this was a coincidence or not as I didn't request rooms near each other and they were separate bookings, but I paid for both on the same card. Either way, a nice touch.

All in all, a bargain for the £31 (inc. booking fee) that we paid for the room - even paying for breakfast on top of wifi wouldn't have taken it over £50 for the two of us, which is still pretty good for a city centre hotel really. Would definitely stay here again if in Birmingham.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank CaffTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 19 July 2014
Dear CaffTwo,

Thankyou for taking the time to leave such a great review following your recent stay with us at the Premier Inn, Birmingham Central Hagley Road.

I was delighted to read your feedback and glad that we met your expectations in all areas of our service and in the facilities we provide and I have already passed on your kind words to the team.

I look forward to welcoming you back to the hotel soon.
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keynsham
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Spent Sunday 29th June there,a very clean modern hotel,near city center,ample car parking at no extra cost,joined by a well appointed pub,cannot comment on the food as i did not eat,but what i saw looked fine,had a good breakfast also,i got this at a very cheap rate,so i am well pleased,would use again at that price,recommended.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ostrogoths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 19 July 2014
Dear Ostrogoths,

Thank you for recommending us and taking the time to write a review about your stay.

I am very proud to read that we lived up to the usual high standards of Premier Inn and I hope we will see you again at Birmingham Central, Hagley Road.

Thank you again for the feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gillingham, United Kingdom
Level Contributor
143 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Taking into account the location it is an excellent place to stay. It also has the edge on the many other hotels in the area, although at a price. Always look for three things. Peace and Quiet - Excellent. Shower - Very Good. Quality of Mattress - Could have been better. Overall suited my purpose

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this review, 19 July 2014
Dear MartinD,

Thank you for taking the time to complete a review on Tripadvisor. I am delighted that you found our location suitable & it helped facilitate your travel within Birmingham.

We love to hear and read feedback from guests as it tells us what we are doing well and also where we need to improve.

I hope to welcome you back to the hotel during your next visit to Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham Central (Hagley Road) Hotel

Property: Premier Inn Birmingham Central (Hagley Road) Hotel
Address: 176-184 Hagley Road | Edgbaston, Birmingham B16 9NY, England
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#10 Business Hotel in Birmingham
#14 Romantic Hotel in Birmingham
#21 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham Central (Hagley Road) Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Our hotel is conveniently located in the affluent area of Edgbaston. We have our own Beefeater restaurant on site but are also within walking distance of at least 4 other popular restaurants. Our location is also convenient for Cadbury World, the QE Hospital and Birmingham University. We pride ourselves on giving the best possible service and have a lot of returning guests based on the personal touch that our team here offers. We cater for both business people and families and our restaurant now boasts free wifi. For further details and queries why don't you give us a call, we are always more than happy to help. The Team at Hagley Road Important info Please note, due to our central location the car park is very busy in the evening and throughout the weekend. Directions: Exit M6 (J6) turn onto Aston Express way (A38). Follow signs to City Centre, ICC and NIA and onto Broad St. From Birmingham centre - take the underpass to Hagley Rd, hotel is half a mile on your left. From M5 J3 continue on A456 for approx 3 miles, hotel carpark will be on the right (shared car park with TGI Friday's). Sat Nav - B16 9NY ... more   less 
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Also Known As:
Premier Inn Birmingham Central Hagley Road Hotel Birmingham

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