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Premier Inn Birmingham Central (Hagley Road)
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Reviews (644)
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353 - 358 of 644 reviews
Reviewed 28 July 2014

No fault of the Premier Inn but there was some very noisy people in the room above us. Also in the car out side people slamming car doors and shouting, woke my six year old daughter up, it then took us ages to get her back off to sleep.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road), responded to this reviewResponded 13 August 2014

Dear IanG,

Thank you for your review. I am happy to read that you enjoyed our location, service and the cleanliness of your room, despite having some issues with internal and external noise (for which we would like to once again extend our appologies).

We hope to welcome you back for your next visit to Birmingham soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Room was very clean and bed was super comfy! There wasn't a phone in the room which seemed strange but who doesn't have a cell now days? The Beefeater that is part of this hotel had pretty good food and provides the breakfast, which had more food than we could eat!

Room Tip: You can add the dinner to your room charge but it is a lot of food. I'd suggest adding it after booking to just a few nights and eating out at the many close-by restaurants the other nights.
  • Stayed: December 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Ky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road), responded to this reviewResponded 13 August 2014

Dear KyB,

Thank you for your taking the time to write this lovely 5* review.

I am very pleased to read your comments and I have shared them with the team. I am glad that you found our location and restaurantant suitable & it helped facilitate your trip to Birmingham.

We hope to welcome you back to the hotel in the not too distant future.

.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Clean fresh rooms air-con on prior to arrival really easy to use great location great price for a family of four, no noise from outsider he hotel. This is one of the best premier inns I have stayed at


  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Gennap84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road), responded to this reviewResponded 13 August 2014

Dear Gennap84,

Thank youi for taking the time to write this wonderful 5* review, following your recent stay with us.

I have shared your great feedback with the team, and they are over the moon that you enjoyed your time with us and felt that this was the best Premier Inn that you've stayed in.

We hope to welcome you and your family back soon, on your next visit to Birmingham.

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Reviewed 25 July 2014

We visited overnight with my elderly mum. We had easily booked a disabled room in advance. The room was on the ground floor, close to reception, spacious and perfect for Mum. We parked in a bay right beside the door and had a friendly welcome. The breakfast next door was good and, as always, we had a good nights sleep.

Stayed: July 2014, travelled with family
Thank MaggieT6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road), responded to this reviewResponded 13 August 2014

Dear MaggieT6,

Thank you for your fantastic 5* review.

We are very happy to hear that you enjoyed your stay with us at Premier Inn, Birmingham Central Hagley Road. Thank you for your comments regarding your room and the friendly service you recieved; they are much appreciated!

We hope to welcome you back to the hotel very soon.

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Reviewed 21 July 2014

Great stay. Handy for local attractions especially in west of Birmingham.
Only drawback is that Premier Inn's beds in disabled rooms are a bit too low especially for disabled peoples and also for normal person as you are virtually sleeping on the floor.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road), responded to this reviewResponded 13 August 2014

Dear JimB,

Thank you so much for your 5* review. I am delighted to read that you enjoyed your stay with us, despite having some issues with the disabled room which you had booked. For future reference; we can provide bed raisers, if you enquire at reception.

We hope to welcome you back for your next visit to Birmingham.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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