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“Premier Service”

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Premier Inn Birmingham Central (Hagley Road) Hotel
Ranked #43 of 118 Hotels in Birmingham
Reviewed 5 August 2014

This Premier Inn was easy to find and had loads of Free car park spaces too. We received Excellent service from friendly staff throughout our stay but We had a outstanding check in service by a very friendly, polite and very professional young girl who provided us with extra pillows when asked for and booked my morning Taxi for my morning Hospital appointment she was very helpful and unfortunately we did not quite get the girls name but she deserves a pat on the back as she is a credit to this great Premier Inn. The Rooms were of a very high standard a little smaller than some of the other Premier Inns we stay at but had everything you want including air con and was very clean too. This Premier inn is well situated for a variety of places to eat and have a drink to unwind. Attached is a Beefeater Grill which is large and looks recently rebranded with new decor and a open view kitchen there are loads of seats inside and has ample seating in their garden if you just want to have a drink and enjoy the nice weather.
No complaints from us and a excellent stay we will be staying here approx every 3 months for the foreseeable future visiting the nearby Queen Elizabeth Hospital Birmingham.

Room Tip: avoid Room 26 is next stairs and a very busy door so bangs shut when other guests come through and c...
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  • Stayed: August 2014, travelled as a couple
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1  Thank Saltwitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this reviewResponded 27 August 2014

Dear Saltwitch,

Thank you for taking the time to write this 5* review for us, it is very much appreciated.

I am happy to know that you were pleased with the rooms and found the location of the hotel to be convenient for you for the duration of your stay. We aim to make sure our guests have an enjoyable stay and we are delighted to know we succeeded on this occasion.

We look forward to seeing you again soon.

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297 - 303 of 589 reviews

Reviewed 4 August 2014

Great service and welcoming bearing in mind a budget hotel.

Stayed over on a short break with wife and 2 kids and chose this hotel because of the location, price and breakfast option included.

Clean rooms, loads of pillows and easy access to Birmingham shops.

There is a guaranteed good night offer... which I was aware of but even though the Air Con didn't work on the first night (which meant stifling heat & dehydration) I was unable to do much about it as the children were able to sleep through it- it was a toss up of waking them with us making an issue or having them rested the following day.

Regardless of that, I'd recommend the hotel if cheap deals are available if only because you get 4-5* service from the staff there.

  • Stayed: July 2014, travelled with family
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1  Thank No_I_am_Spartacus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this reviewResponded 27 August 2014

No_I_am_Spartacus,

Thank you for your recent feedback regarding your stay at Premier Inn, Birmingham Central Hagley Road.

I am glad to see you enjoyed your stay and that you found the team friendly. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.

Thank you once again for taking the time to give us feedback. I look forward to welcoming you back to the hotel.

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Reviewed 28 July 2014

No fault of the Premier Inn but there was some very noisy people in the room above us. Also in the car out side people slamming car doors and shouting, woke my six year old daughter up, it then took us ages to get her back off to sleep.

  • Stayed: July 2014, travelled with family
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1  Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this reviewResponded 13 August 2014

Dear IanG,

Thank you for your review. I am happy to read that you enjoyed our location, service and the cleanliness of your room, despite having some issues with internal and external noise (for which we would like to once again extend our appologies).

We hope to welcome you back for your next visit to Birmingham soon.

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Reviewed 28 July 2014

Room was very clean and bed was super comfy! There wasn't a phone in the room which seemed strange but who doesn't have a cell now days? The Beefeater that is part of this hotel had pretty good food and provides the breakfast, which had more food than we could eat!

Room Tip: You can add the dinner to your room charge but it is a lot of food. I'd suggest adding it after...
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  • Stayed: December 2013, travelled as a couple
    • Location
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2  Thank Ky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this reviewResponded 13 August 2014

Dear KyB,

Thank you for your taking the time to write this lovely 5* review.

I am very pleased to read your comments and I have shared them with the team. I am glad that you found our location and restaurantant suitable & it helped facilitate your trip to Birmingham.

We hope to welcome you back to the hotel in the not too distant future.

.

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Reviewed 28 July 2014

Clean fresh rooms air-con on prior to arrival really easy to use great location great price for a family of four, no noise from outsider he hotel. This is one of the best premier inns I have stayed at


  • Stayed: July 2014, travelled with family
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Thank Gennap84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this reviewResponded 13 August 2014

Dear Gennap84,

Thank youi for taking the time to write this wonderful 5* review, following your recent stay with us.

I have shared your great feedback with the team, and they are over the moon that you enjoyed your time with us and felt that this was the best Premier Inn that you've stayed in.

We hope to welcome you and your family back soon, on your next visit to Birmingham.

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Reviewed 25 July 2014

We visited overnight with my elderly mum. We had easily booked a disabled room in advance. The room was on the ground floor, close to reception, spacious and perfect for Mum. We parked in a bay right beside the door and had a friendly welcome. The breakfast next door was good and, as always, we had a good nights sleep.

Stayed: July 2014, travelled with family
Thank MaggieT6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this reviewResponded 13 August 2014

Dear MaggieT6,

Thank you for your fantastic 5* review.

We are very happy to hear that you enjoyed your stay with us at Premier Inn, Birmingham Central Hagley Road. Thank you for your comments regarding your room and the friendly service you recieved; they are much appreciated!

We hope to welcome you back to the hotel very soon.

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Reviewed 21 July 2014

Great stay. Handy for local attractions especially in west of Birmingham.
Only drawback is that Premier Inn's beds in disabled rooms are a bit too low especially for disabled peoples and also for normal person as you are virtually sleeping on the floor.

  • Stayed: July 2014, travelled with friends
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Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahina B, Team Leader at Premier Inn Birmingham Central (Hagley Road) Hotel, responded to this reviewResponded 13 August 2014

Dear JimB,

Thank you so much for your 5* review. I am delighted to read that you enjoyed your stay with us, despite having some issues with the disabled room which you had booked. For future reference; we can provide bed raisers, if you enquire at reception.

We hope to welcome you back for your next visit to Birmingham.

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Additional Information about Premier Inn Birmingham Central (Hagley Road) Hotel

Address: 176-184 Hagley Road | Edgbaston, Birmingham B16 9NY, England
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#10 Business Hotel in Birmingham
#14 Romantic Hotel in Birmingham
#21 Family Hotel in Birmingham
Price Range: £54 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham Central (Hagley Road) Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Our hotel is conveniently located in the affluent area of Edgbaston. We have our own Beefeater restaurant on site but are also within walking distance of at least 4 other popular restaurants. Our location is also convenient for Cadbury World, the QE Hospital and Birmingham University. We pride ourselves on giving the best possible service and have a lot of returning guests based on the personal touch that our team here offers. We cater for both business people and families and our restaurant now boasts free wifi. For further details and queries why don't you give us a call, we are always more than happy to help. The Team at Hagley Road Important info Please note, due to our central location the car park is very busy in the evening and throughout the weekend. Directions: Exit M6 (J6) turn onto Aston Express way (A38). Follow signs to City Centre, ICC and NIA and onto Broad St. From Birmingham centre - take the underpass to Hagley Rd, hotel is half a mile on your left. From M5 J3 continue on A456 for approx 3 miles, hotel carpark will be on the right (shared car park with TGI Friday's). Sat Nav - B16 9NY ... more   less 
Also Known As:
Premier Inn Birmingham Central Hagley Road Hotel Birmingham

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