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“Lovely”

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pentahotel Birmingham
Ranked #11 of 118 Hotels in Birmingham
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely”
4 of 5 bubbles Reviewed 28 February 2014 via mobile

Had a lovely time at the pentahotel this weekend...easy walk to most things we wanted to do....and when we needed a taxi the helpful staff were happy to ring one for us. The staff were all very helpful and friendly the bar was comfortable and the breakfast was fantastic. The room was clean but basic with only 2 pillows between two of us feeling a bit mean and the wet room leaking out into the room when we had a shower but the free films were brilliant! All in all very good value for money and would definitly consider returning!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Natalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 3 March 2014
Dear Natalie,

Thank you for your review of your stay with us here in Birmingham.

We hope to see you back again soon.
Very best regards,
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,311 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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kidderminster
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 28 February 2014 via mobile

We stayed here for one night for Valentines night as my partner had an appointment nearby so we decided last minute to stay somewhere for the night. Check in is at the bar which felt a bit odd but we were dealt with straight away. Out room was clean and contemporary and we had partial views of the city (room 723). The toiletries were fab and the shower was lovely. The mattress however was too thin and uncomfortable and made squeaky noises every time you moved. My partner particularly loved the choice of movies on offer. We decided to have dinner in the restaurant and we opted for the valentines special they had on offer, procesco, steak and chips, and pudding. We also had a starter as extra. The food was delicious and staff were helpful and friendly however the service was disjointed at times. We waited about 2 mins between our starter and main and they apologised for the delay, then we waited a good 20 minutes for our pudding without acknowledgement. £25 for a steak on the menu I also think is overpriced for the type of place it is. We had a few drinks and played pool after our meal and it was a lovely evening, the hotel is beautifully decorated, contemporary and quirky. One downside was as we walked back to our room there was a strong smell of weed in the hallway which was off putting, and I think some other visitors the next morning complained as we were all checking out. Ending on a good note, breakfast was the best I have ever had. The choice was the best I have ever seen, (full english, continental, meats, cheese, fruit, pancakes, muffins, yoghurt, porridge, cereal etc) and we have stayed in some posh places in our times, with not even half the selection on offer. It was fabulous! I think we would stay here again if we were nearby again.

Stayed February 2014, travelled as a couple
Helpful?
Thank emma l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 3 March 2014
Hi Emma,

Thanks for your kind words following your stay with us.

I am pleased that you enjoyed your stay but will certainly pick up on the disjointed service you received at dinner.

Hopefully we will see you again soon at penta.

Best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

We stayed in this hotel for one night, the bar and lounge area is really good, warm and welcoming. The bar doubles as reception, which is a little different but works. The staff were friendly and helpful. We booked on a secret escapes deal, and feel the price was fair for what we got. The hotel has a good base for ease to get into the centre being a short walk away. There is parking for about 15 cars round the back and underneath the hotel which is not that clearly marked, and was chargeable at £12.50 for £24 hours. The breakfast was really good with plenty of choice. Overall a good hotel reasonably priced.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snods17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 28 February 2014
Hi Snods17,

Thank you for your review of your stay in Birmingham, we hope to see you back again soon.
Best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tewkesbury, United Kingdom
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 25 February 2014

Stayed last sat night , just to look round Birmingham, have been here before when it was called Encore Hotel.
Fair price, very clean, great shower, great breakfast, would recommend , would come again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thefolly4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 26 February 2014
Dear Folly4,

Thank you for your review.

I am pleased you enjoyed your stay & I hope we will see you again.
Best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 25 February 2014

Stayed here last night as we travelled to birmingham for shopping and the beyonce concert...we booked a day before for £54 inc breakfast!considering most hotels we looked at were between £70/£119 this hotel is up there with all them at a fraction of the price.
Its a smallish hotel but very qwerty with chic contempory decor,this is a wonderful hotel for a great price.a must if your looking for a nice hotel at a great price..great breakfast also included..parking is £12.50 in the underground parking area or you can pay 0.70 p an hour in the street close to the hotel during busy hours..this is free between 18.00-08.00.STAY HERE PENTAHOTEL

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lfcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 25 February 2014
Hi Lfcl,

Thank you so much for your review.

We are delighted that you chose penta as your place to stay & I hope you will return soon.

Warm Regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

Stayed here last Saturday to go to the comedy club on broad street, great location and a few minutes from broad street. 24 hour bar and lovely décor, pool table, bars etc, the rooms were clean and light. got the hotel on an offer for £40 so well worth it!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank khereford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 25 February 2014
Dear Traveller,

Thanks for taking the time to share your experience of your stay with us.

Hopefully we will see you back again soon!
Best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 February 2014 via mobile

Myself and my partner stayed here for one night. The reception area is lovely and stylish and the staff where very helpful. Room was modern and had a very comfy bed. Breakfast in the morning was great! Would stay here again if I was Birmingham !

Stayed February 2014, travelled as a couple
Helpful?
1 Thank DeeDee1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 25 February 2014
Hi DeeDee,

Thank you for great review of your stay with us in Birmingham.

We hope to see you back again soon!

Best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about pentahotel Birmingham

Property: pentahotel Birmingham
Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Official Description (provided by the hotel):
We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Odigeo, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your pentahotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

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