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“Superb!”

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pentahotel Birmingham
Ranked #13 of 117 Hotels in Birmingham
Certificate of Excellence
Nuneaton
Level 6 Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Superb!”
Reviewed 20 April 2014

Stopped at Pentahotel for a night out in Birmingham, great hotel. We paid a bargain £34 for a twin room, and to be honest we've paid £100plus for similar standard hotels. It's location is in walking distance of New Street station, Broad St, Arcadian & O2 Academy. It's trendy approach will appeal to younger guests, the reception being in a bar is just fine by me ! Rooms are perfectly adequate, big tv, decent shower and comfortable bed. All staff were helpful and friendly, and on road parking is accessible, particularly if you arrive late Saturday afternoon. I guess the cost drives my top rating, but as I've said I've paid a lot more for much worse hotels.

Room Tip: Higher floor will mean less noise.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 22 April 2014
Hi Wilf,

Thanks for the five star review of your stay with us!

I'm glad that you had such a great stay & hope that we will see you and your family again soon!

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
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English first
Leicestershire, United Kingdom
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 April 2014

Stayed here for one night and was really impressed. The hotel was a modern chic hotel with amazing staff who were really helpful in everything you asked of them. The rooms were basic but clean and provided everything you require for a stay. The hotel offers free pool tables and also has a 24 hour bar. Breakfast was very good too. I've stayed in a few hotels around this location but can assure the PentaHotel my custom in the future.. Keep up the good work...

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mickb26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 22 April 2014
Hi Mick,

Thanks for taking the time to share your experiences of your stay with us.

I must also thank you for taking the time to acknowledge the great team of people working here, I'm glad that they looked after you so well!

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 April 2014

Stayed there for a Saturday, and the hotel has pretty much all you need. Very good location, near to the train station, and also very central to see some of the atractions of the city. Best thing of the hotel is the loby and restaurant, with big TV screen perfect to watch a football game. The rooms are all right, nothing special

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ricardo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 19 April 2014
Hi Ricardo,

Thanks for the kind words on your stay here at penta!

Hopefully we will see you back again soon!

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 April 2014

What a great location. The public areas are really nice the rooms are clean but basic. Breakfast is amazing.

Only 5 minutes walk to the Bullring, the Chinese Centre, Theatreland and New Street Railway Station.

For all you party animals only 10 minutes to Broad Street.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 19 April 2014
Hi Robert,

Thanks for the great feedback following your stay with us!

We look forward to seeing you again soon!

Best Regards,
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level 6 Contributor
153 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 18 April 2014 via mobile

The hotel is conveniently located about a 10min walk from the Bullring shopping centre.

12 parking spaces under the hotel for £12 per 24 hours which is good. Plenty if other parking close by.

Now, other reviewers have complained about the reception desk being part of the bar. What's the problem with this?! There isn't one. The decor of the hotel is unique, quirky, welcoming and the staff are simply fantastic.

Rooms are comfortable, clean, yeah probably due an upgrade, and the staff did tell me this was getting done shortly. Don't let this put you off though.

As other people have said, breakfast has to be seen to be believed. Amazing choices.

All I can say is this is my new hotel of choice when in the area.

Stayed April 2014, travelled on business
Helpful?
Thank Darryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 22 April 2014
Hi Darryl,

Thanks so much for the kind words following your stay with us in Birmingham.

We also love the fact that you check in at the bar area - it means that you can get anything you want during the check in or check out process!

We look forward to seeing you again here at penta!

Very best regards
Ben
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Swadlincote, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 15 April 2014

Stayed here for a Saturday night out on the town. Very close to the bull ring and about 5 mins walk to the mailbox. This hotel was perfect for our stay. The staff where very helpful and nothing seemed to much for them. All the staff took time to say hello and some had a laugh and a joke with us. The hotel looks very slick and this hotel is a must have for our stays in Birmingham from now on. Thank you for a very nice experience.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 16 April 2014
Hi Mark,

Thanks for the great review of your stay wiyh us in Birmingham.

Hopefully we will see you regulary now & we very much look forward to meeting you!

Best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield
Level 5 Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 April 2014

I stayed with friends so we could see a show at the NIA and do some shopping. There are some great features with this hotel but also some not-so-great features. Close to Bullring and Train Station but still a good walk to good restaurants and bars (over looking a couple of massage lounges). Taxi ride to Brindley Place. The bar, lounge and restaurant are gorgeous, very well designed. Breakfast was superb, fresh with a great selection including Prosecco. The rooms are disappointing but probably reflect the price. Clean and modern but the beds are old and uncomfortable and only a double so I wouldn't stay with my husband. If you staying alone on business and happy to stay in the hotel bar then this would be good value

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrJElla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 16 April 2014
Dear Traveller,

Thanks for the review of your stay with us last weekend.

I am sorry that we didnt quite manage to get everything perfect for you. As mentioned to other members, we are very close to starting work on our bedrooms which will include signature penta beds.

Hopefully this will be enough for you to consider returning with your husband or friends again!
Very best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about pentahotel Birmingham

Property: pentahotel Birmingham
Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Official Description (provided by the hotel):
We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

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