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“Amazing breakfast!”

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pentahotel Birmingham
Ranked #14 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 12 July 2014 via mobile

We stayed here for two nights and were so pleased we chose the PentaHotel.

The hotel does have a small secure parking area with about 25 spaces which costs £12.50 for 24 hours. If you can, it's definitely worth the money because the only other alternative seemed to be on road parking down side streets.

The whole hotel has such a nice and friendly atmosphere with good attention to detail such as free pool tables, play station and pin ball machines.

The lounge is really well thought out and the decor is amazing, as is the flat screen tv in the room which has free movies and free sports channels.

We ate in the restaurant which, although a little pricey, was very well cooked, tasty and huge portions!

The real experience was the breakfast. Simply amazing. A massive selection from Bircher Museli, full english, smoked salmon, Danish pasteries, banana bread etc.

It's only 5 minutes away from The Mailbox & Bullring as well and all the staff were friendly and attentive.

My only complaint, which is very minor is a lack of storage space in the rooms, but if you are only here for a few days, it's not really a problem.

Stayed: July 2014, travelled as a couple
Thank corinnew75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 15 July 2014

Hi Corinne,

Thank you for the kind words following your stay with us.

I am really pleased to see that you enjoyed your stay & I hope that we can welcome you back to pentahotels soon.

Very best regards
Ben

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,548 - 2,554 of 2,761 reviews

Reviewed 11 July 2014

After taking over the Ramada Encore, I was keen to stay and see what Penta was all about. I booked a surprise stay for my partners birthday as a treat - and that's exactly what our stay was!

Less than a few minutes walk away from the Mailbox, Bullring, and other City attractions, location wise I couldn't have asked for anything more. A stones throw away from everything (or a tipsy stumble back to the hotel in my case!).

We stayed on the 6th floor and our room overlooked the City. Very clean, quiet, a huge TV, well maintained and loved the complimentary bath & shower goodies. Finally - a hotel that doesn't offer cheap tat!

A HUGE bonus for those of you staying on a Sunday - checkout is at 3pm. So for those of you who wish to enjoy a tipple or two, perfect for sore heads the next day. A nice lie in!

We didn't have chance to dine at the restaurant but did visit the downstairs bar and the Penta Lounge on the second floor. Drinks were competitively priced and the decor, atmosphere and staff made us feel so welcome. In fact, we had dinner in the City and returned to the hotel for drinks as it wasn't loud, overpriced and impersonal like a lot of bars in the City.

Overall, it's a perfect hotel for a City stay. We will certainly be back again!

Room Tip: Ask for a room facing the City, higher floors would be best!
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
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Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 14 July 2014

Hi Rachel,

Thank you so much for your kind words following your stay with us here at pentahotel Birmingham.

I was really pleased to see that you enjoyed all aspects of your stay & I hope that we will see you back in Birmingham again soon.

Very best regards
Ben

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Everything about the hotel is trending and clearly designed to be a hip and cool place to be. If you don't have a young bone in your body then this is not the place for you.
There is no formal reception ,it's the corner of the great bar that together with the pool table takes up thr ground floor. A quieter area ,with another pool table is up a flight of stairs from the bar area
I reckon this is a good place to meet up with mates, other couples and friends for a night out or a weekend away
Rooms were good . Staff excellent and very friendly.
If you're worried about parking in the immediate area which does look a bit suspect, then cross over towards the residential area by the side of the Mailbox where the spaces are clearly marked and if you feed the meter at night the paid time starts from the following morning.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
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1  Thank Ray2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 14 July 2014

Hi Ray,

Thank you for the great feedback following your stay with us here at pentahotels.

It's great that you had such a positive experience with us and I hope that we can welcome you back again soon.

Very best regards
Ben

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Reviewed 6 July 2014

Such a little haven in the middle of such a run down part of birmingham. The decor is really wonderful, modern and yet cozy.The breakfast had a super spread,the best ive had from a hotel. My boyfriend and i only stayed for the one night but couldnt fault the place. My only advice would be to not bring a fancy car as the underground parking is limited and the outside bays are hard to get into and also the location didnt look to be safest. Will definately stay here again if im ever in birmimgham.

  • Stayed: May 2014
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1  Thank ashley_jane88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 7 July 2014

Hi Ashley,

Thank you for the review of your stay with us at pentahotel Birmingham.

I am really pleased to see that you enjoyed your break & hope that we will see you again very soon.

Very best regards
Ben

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Reviewed 5 July 2014 via mobile

This is by far my favourite hotel I've ever stayed in, ever!

I stayed here with a couple of friends for a joint birthday celebration, we don't live that far away from the city centre but the price is such good value for money (it was basically the equivalent of getting a taxi home) so we couldn't resist! The staff even brought up some strawberries and cream and a mini bottle of fizz, brilliant way to start our evening!!

The Lounge area is beyond amazing, I've already told everyone I know to go there and have already arranged a works night there in a few weeks. The stylish design of the old fashioned chesterfield arm chairs, fireplaces, unusual ornaments, fish tanks, music, lampshades, library of books and all the big candles lit everywhere gives it an urban but gothic feel, so cool! Also there's a free pool table, PS4 and pinball machine! We almost didn't leave the hotel for our night out!

The cocktail bar downstairs is also great, they make and serve your cocktails right in front of you in a matter of a few mins, v impressive.

The beds are comfortable, the bathroom was perfectly clean and they provided an amazing brand of shampoo/conditioner etc. with witty quotes on the bottles.

The staff are so friendly and helpful, nothing is too much trouble. I love the way they ask for your first name and use it through your your stay, so personal and genuine.

The unlimited breakfast was second to none; tea / coffee / latte, etc. and smoked salmon, cereals, fresh fruit, full English, muffins, fresh pastries and even a bottle of Prosseco to help yourself to!

They even let you check-out at 3pm on a Sunday so we went back to the room to watch some of the latest films which are available for free!

I'm already looking forward to my next stay and urge anyone who's thinking of staying in Bham to book here - or at least visit the Lounge for a cocktail!

  • Stayed: May 2014
    • Value
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Thank SMsolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 7 July 2014

Dear TripAdvisor Member,

Thank you so much for such a fantastic review of your stay with us in Birmingham.

Your kind words have been passed around to the team today & it is great to see that you enjoyed your experience with us at penta.

We look forward to seeing you again soon.

Very best regards
Ben

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Reviewed 3 July 2014

Stayed here on a Friday on a celebratory night out with colleagues...

Following the rebranding and fit out to the new Penta style, the hotel seems more welcoming.

In particular, the bar area adjacent to the restaurant is most pleasant with large TVs, comfortable seating and it smells great!

Rooms are good, modern, clean.

The hotel is perfectly located for the Mailbox, Hurst St./Chinatown area and access to Birmingham's excellent shopping areas.

Parking is secure by way of the basement facility, accessed from the rear of the hotel.

Will stay again, that's for sure...

  • Stayed: June 2014, travelled on business
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Thank travelbaggies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 4 July 2014

Dear Traveller,

Thank you for taking the time to post your experiences of your stay with us here at pentahotel Birmingham.

I am pleased that you have enjoyed your visits to us & look forward to continuing to impress you in the future.

Very best regards
Ben

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Reviewed 1 July 2014

My partner and I stayed here on saturday the 28th june. Very easy check in and brilliant friendly staff who explained about breakfast, gym and bars. The room was very spacious and very clean with a complimentary bottle of water. The bars have amazing décor and the drinks are reasonably priced for a hotel, the bar on floor 1 has a balcony which was lovely to sit out and have a drink after our night out. The buffet breakfast was absolutely fantastic it had everything you would ever want to eat right down to a smoked salmon platter. The only very slight negative was a loud creaky bed and that was just general sleeping and turning over. Will be definitely staying here again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank seffers32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 2 July 2014

Dear Trip Advisor Member,

Thanks for sharing your experiences of your stay with us here in Birmingham.

I am glad you enjoyed your stay with us and made use of our terrace.

I look forward to seeing you back at penta again in the near future.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about pentahotel Birmingham

Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
Price Range: £58 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Official Description (provided by the hotel):
We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 
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TripAdvisor is proud to partner with Booking.com, Penta Hotels Germany GmbH, Prestigia, Expedia, Odigeo, TripOnline SA, Hotels.com, HotelQuickly, Evoline ltd, getaroom.com and 5viajes2012 S.L. so you can book your pentahotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

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