Stayed here previously when it was Ramada Encore and was very happy with my stay and the level of service. Since its become a Pentahotel the changes are not really what I expect of a hotel of what claims to be a 4 star hotel. I walked in the bar area and could not find reception. The staff did not greet me or explain reception is at the bar. This is an informal aspect I expect of a pub with rooms not a 4 star hotel. During check in the member of staff was sidetracked by the phone and someone else asking questions which made me feel like an inconvenience. Check in lasted longer than expected. I had requested a high floor room and was given a room on the 3rd floor. I did not eat or have breakfast at the hotel as the public areas are limited and small.
Check out was 12pm yet housekeeping entered my room at 9am without knocking to clean my room. They also tried to enter my room again at 10am. The rooms are clean and comfortable with a wet room shower, but no bath.
Sadly It is doubtful I will return here again.
- Official Description (provided by the hotel):
- We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Penta Hotels Germany GmbH, Booking.com, Odigeo, TripOnline SA, Prestigia, Expedia, Hotels.com, Evoline ltd, HotelsClick, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your pentahotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Encore Birmingham City Hotel Birmingham