We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, great staff. ”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
pentahotel Birmingham
Ranked #14 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 9 August 2014 via mobile

Stayed here for a couple of nights, the hotel is really well located for the centre of town and Bullring in one direction and the Mailbox centre (loads of restaurants and shops by the canal) in the other. Parking was reasonable at £12 per night although there's a small car park further along a slightly dodgy looking back road that's £8.

The hotel is modern and clean, the rooms are a bit small but standard for a city centre hotel, but the bar and restaurant are both nicely decorated, and there's an outside balcony where you can sit in small groups taking in the sun, if not the view... We expected some noise in the rooms as they're directly above this balcony and the lively bar is open 24/7 but it was surprisingly quiet. We never ate in the hotel but the menu was decent and well priced.

The staff were exceptionally good, everyone we spoke to was friendly and enthusiastic , particularly Vickie the reception manager who sorted out a few issues we had when we first arrived, and the Scottish barman whose name I never caught (sorry!) who was brilliant.

I'd definitely stay here again, and recommend it to anyone looking for a decent short stay in Birmingham.

Stayed: July 2014, travelled with friends
Thank 52cards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 17 August 2014

Dear Traveller,

Thank you for taking the time to share your experiences of pentahotel Birmingham.

I am delighted that you had such a good experience with us & that Vickie & Sunny in particular stood out.

We all look forward to seeing you back again very soon.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,769)
Traveller rating
Traveller type
Time of year
Language

2,524 - 2,530 of 2,769 reviews

Reviewed 6 August 2014

This hotel was good value - for a city hotel it is in a great location and the offerings are above average - yummy breakfast and its peaceful (if staying on business I recommend asking not to be near any hens/stags!)

Room Tip: Ask not be near any hens/stags if you want a quiet nights sleep
See more room tips
  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Service
Thank ashlea c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 8 August 2014

Hi Ashlea,

Thank you for taking the time to share your experience of your stay with us at pentahotel Birmingham.

I am really pleased that you enjoyed your stay with us & hope that we will see you back again soon.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

Stayed whilst on business
Team -friendly , knowledgeable and welcoming
Great facilities in public areas
Rooms pretty standard- no bath
Clean and functional
Only negative area at back of hotel slightly intimidating for single lady traveller. Arrived in daylight wouldn't like to get there in dark. And was advised not to use subway. Thank you ! Proximity to night club meant wasn't sure about security of car either. All ok though Fantastic value for accommodation prebooked breakfast at £11. Brilliant selection.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 6 August 2014

Hi Jane,

Thanks for your review of your stay with us at pentahotel.

It was great to see that the team looked after you during your stay with us and I hope that we will see you back again.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

Good location not far from the mailbox and a short walk downhill into the bullring and new street station. The hotel is cool and funky and has a nice bar/lounge area, the drinks are on par with other hotels and bars I've been to, can't comment on food as we only had breakfast which was a good selection but other food that came out looked nice. The rooms are pretty small and basic but have all you need free wifi and tv services are good. Beds reasonably comfy but only 1 pillow. The staff are friendly and accommodating. Great for young couples or groups of people looking for somewhere reasonable to stay, just to note if you're staying on a weekend ask for a room away from the lifts if you're not having a late one as we were woken between 2 and 5am with guests returning from nights out chatting and slamming doors etc. All in all a good value hotel with nice facilities would recommend.

Stayed: August 2014
Thank rew85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 6 August 2014

Dear Trip Advisor Member,

Thank you for your review following your stay with us at pentahotel Birmingham.

I am really pleased that you enjoyed your stay with us but sorry to read that you were awoken by other guests.

I hope that this will not deter you from staying with us again & I hope to see you again soon.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

Had 1night stay on 2nd aug for a friends hen do was lovely hotel. Clean staff helpful. Breakfast amazing will be booking again here . Price was very good . Only problem was only had 1 pillow on each bed and no extra available

Stayed: August 2014, travelled with friends
1  Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 4 August 2014

Hi Michelle,

Thanks for taking the time to post a review of your stay with us at pentahotels.

I am really pleased that you enjoyed your stay.

We do have all new pillows on their way to us and I am only sorry that they were not available when you stayed with us.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

Stayed here for my friends Hen night party. Had a great nights sleep. Staff were very pleasant and attentive. I loved the room so comfortable and quiet, clean, would defo stay here again and would reccommend.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Phaabulos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 4 August 2014

Hi Elaine,

Thank you for the kind words following your stay with us.

I was really pleased to read this & I hope we will see you back again at pentahotel Birmingham in the near future.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

We stayed for 1 night and others said, on arrival check in is slightly confusing as it's in the bar area.
The bar is really funky but have to say the price of drinks is pretty expensive.
The room was clean,big and simple and the bathroom seemed ok,however the idea of a shower wet room is a good one but there is no "lip" so it's pretty obvious where the water runs to ie the bottom of the bathroom door was wrecked from water damage. Also the plug in the sink would not move, so we couldn't let any water out and so had to just leave dirty water in but mentioned it on leaving.
On coming back at 1am, the key card to the room didn't work but reception got it sorted for us.
Breakfast is lovely, had to wait 15 minutes for a table as it was busy but there was loads of choice and in line with a malmaison breakfast.
For the money, it's worth it, especially for the breakfast but to find it has higher reviews than the malmaison is a surprise, as the rooms are far better but i suppose you have to pay that bit extra.

Stayed: August 2014
1  Thank SarahDerbyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this reviewResponded 4 August 2014

Hi Sarah,

Thanks for posting a review of your stay with us at pentahotels.

I am pleased that you had a good stay but naturally disappointed that things were not quite perfect for you.

We are aware of the issue with our bathroom floors and have begun a project to remedy this, we are also committed to a complete bedroom renovation programme which will start imminently.

I hope that you will be back with us to see the changes that we are making.

Very best regards
Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Staying Cool at the Rotunda
#1 of 118 in Birmingham
1,004 reviews
Ladywood
Hyatt Regency Birmingham
Hyatt Regency Birmingham
#7 of 118 in Birmingham
3,338 reviews
Clayton Hotel Birmingham
#10 of 118 in Birmingham
2,583 reviews
Show Prices
Show Prices
Show Prices
Ladywood
Malmaison Birmingham
Malmaison Birmingham
#27 of 118 in Birmingham
2,489 reviews
Jurys Inn Birmingham
#22 of 118 in Birmingham
4,440 reviews
Radisson Blu Hotel, Birmingham
#69 of 118 in Birmingham
219 reviews
Show Prices
Show Prices
Show Prices

Been to pentahotel Birmingham? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about pentahotel Birmingham

Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
Price Range: £57 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Official Description (provided by the hotel):
We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Penta Hotels Germany GmbH, Booking.com, Hotels.com, Odigeo, Prestigia, Expedia, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your pentahotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing