Arrived on Friday night straight from work for a night out in Birmingham. The hotel is about 5 -10 min walk from New Street, but upon arrival I couldn't find reception. I found the bar, walked out, tried a few other doors and returned to the bar, only to find reception is "tucked" away in the corner of the bar.
Check in was swift, and straight to the room. One thing I do not understand is why hotels use laminate flooring - especially around the bathroom area. So you leave the tiled bathroom (or wet room) and make the laminate flooring wet.. Which is great to watch others slip on! The pressure of the shower could be better, but it did the job with a nice toiletry kit!
A quick change and straight out, with a 10 min to the Hurst Street area. Opposite the hotel, there is a building with a "parlour" sign - so this may be off putting to some! There were also a group of friendly "lads" who actually enquired if i was ok and sorted for the night stood nearby. I thought how nice of them to enquire!
Returning to the hotel, we found only 1 pillow in the creaky bed! 1 pillow!! Normally there are mor in the wardrobe, but there wasn't a wardrobe! As it was late, i had to make do with a towel underneath the pillow (although this didn't help waking up with a stiff neck!)
When we booked, we booked 2 rooms for around £45 each which included breakfast.
We found breakfast to be excellent! Great choice, and quality. This actually made the stay.
We did hear another couple arrive for breakfast who hadn't got it included - and they paid £15 each! Whether i would pay that i am unsure - especially given there are plenty of alternatives close by.
On check out, we were told the room hadn't been paid for, despite a non-refundable 100% deposit being given at booking. The second room (on the same booking) had been paid for though. This is confusing - i need to check my statements just to ensure!
- Official Description (provided by the hotel):
- Better because it's Birmingham! We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! The recently renovated 4-star hotel features two conference rooms, a fitness centre and an on-site restaurant open for breakfast, lunch and dinner. Guests enjoy free Wifi in the entire hotel. High-speed internet is available at a surcharge. In your comfortable room you will find a large flat screen TV with free movies and have your private bathroom with rainfall shower. ... more less
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- Also Known As:
- Ramada Encore Birmingham City Hotel Birmingham