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“penta hotel Birmingham”

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pentahotel Birmingham
Ranked #12 of 117 Hotels in Birmingham
Certificate of Excellence
Manchester
1 review
“penta hotel Birmingham”
Reviewed 30 August 2014

I did not realise this hotel had changed from the Ramada as I had stayed here last year. It has changed for the better, a lot more warm and friendly atmosphere with chilled out music. Staff were really good, but the only downside was the drinks at the bar are really expensive!

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 1 September 2014
Hi Simon,

Thank you for your review of your stay with us at pentahotel Birmingham.

I am really pleased that you enjoyed the changes that we have made at the hotel & hope that we will see you back again soon.

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,391 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Devon
1 review
Reviewed 28 August 2014

Booked through Trivago and was unsure of what to expect. Pleasantly surprised! Very nice hotel, entrance lobby and lounge are very well presented and stylish. Room was comfortable and nice. Happy customer.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Dick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 29 August 2014
Hi Dick,

Thank you for the review of your stay with us at pentahotel Birmingham.

It was great to read that you enjoyed your experience with us & I hope that we will see you back again soon.

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham
2 reviews
Reviewed 27 August 2014

Fantastic! The staff are so kind & helpful. Highly recommend you visit.
The breakfast was amazing, such a fabulous selection.
The thing that impressed me the most though was how child friendly the staff were whilst still managing to cater for the grown ups!
Looking forward to our next visit already


  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 28 August 2014
Hi Ruth,

Thanks for your kind words.

It was a pleasure to read that the team looked after you so well, they are a huge part of what makes penta special.

I look forward to seeing you back again soon.

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 August 2014

My boyfriend and I have visited Pentahotel before - but in Warrington. This time we were in Birmingham only for one night - and we looked nowhere else but Penta! For what it's worth, the price, food, room etc. is much better value than many Travelodges; Pentahotel has a stylish interior (especially in the bar/lounge area). The staff are always really friendly, and the service was good. Our room was nice, with AC, a huge TV, a spacious, clean and modern bathroom, tea/coffee making facilities, a desk, a sofa....anything you could ever want for a nights stay in a hotel, and all for a very reasonable price too. We paid £54 through booking.com and this included an all you can eat breakfast, too! The breakfast at pentahotel isn't your standard breakfast - really tasty and there's everything you could ever want to eat at breakfast time and all of great quality as well. The location of the hotel was also great. We visited Birmingham to go to the theatre, and with only a 10 minute walk from the Hippodrome Theatre and the Bullring, you can't go wrong! However, despite a great location, we didn't hear any noise at night inside or outside. We also arrived at the hotel much earlier than the usual check in time as we wanted to go shopping in the daytime. We originally went in early so we could park our car in the car park under the hotel (very reasonable at £12.50) at 11am, but despite check in not being until 3pm, we were still able to check in, which we were really pleased about as this saved us moving all of our bags in after the theatre show. Now wherever we go, we always check to see if there's a pentahotel there first before booking elsewhere. We know that we always have a good stay at pentahotel with their good locations and amazing breakfasts!

If I had to quibble, I'd ask for a couple more pillows - but the staff are more than happy to provide them should you want or need them.

We very much enjoyed our stay - thank you!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Becky J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 28 August 2014
Deat Traveller,

Thank you for the fantastic review of your stay with us at pentahotel Birmingham.

It was great to read that you enjoyed your stay in Warrington so much that you booked with us here in Birmingham. We have a few more now open in the UK so I hope that you will get around to visiting us all!

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2014

I stayed recently with my two friends and we had a great time. The restaurant staff were really friendly and helpful and told us where to go for a night out. We ate in the restaurant on the Friday night and all had burgers which were delicious and yummy cocktails. Breakfast was very busy on Saturday morning as I think everyone came down at the same time. The breakfast staff were really attentive and constantly topping items up so they did not run out. The room was comfortable and my friends loved the shower. Free in house movies were great because we opted for a night in on one of the nights. Loved the style and design of the hotel ... perfect for a girly weekend away.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SaraMullins29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 28 August 2014
Hi Sara,

Thanks for the kind words following your stay with us at pentahotels.

It was our privilege to host you and your group and I hope that we will see you all again.

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 27 August 2014 via mobile

Lovely hotel decor, the common areas are very relaxed and finished to a high standard.
The rooms are still awaiting updates. But sensibly priced.
The staff are great and delivered us a great customer service. Staff were very knowledgable about the company and clearly proud to work there.
The food was expensive but was big portion sizes and is of good quality so worth the cash.
Breakfast was included and I would class it as extra special, nothing more you could want, cooked English, continental or healthy - all exceeding expectations and self service as much as you wanted, or could eat.
The only two grumbles are that the pillows were very poor and lacking in amounts and the parking could be better. The under ground car park is to small and poor option to pre book. Happy to spend the money on the expensive car park as you are reassured the car is safe.
The surrounding area of the hotel is very 'ruff' looking but the hotel is more than fine and a minutes walk from a very nice funky area of Birmingham.
Impressed with the hotel experience. Would stay again.

Stayed August 2014, travelled as a couple
Helpful?
Thank Graeme H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 28 August 2014
Hi Graeme,

Thank you for taking the time to post your review of your stay with us here at pentahotel Birmingham.

It was great to read that you enjoyed your stay with us & I hope that we will see you back at the hotel again soon.

Very best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2014 via mobile

What a great hotel, stayed for two nights and was made to feel very welcome. The whole atmosphere of the hotel was fantastic; friendly staff, a great buffet breakfast (with free Prosecco!), a 24hr bar and free pool and a ps4. All in all a great few nights at a reasonable price!

Stayed August 2014, travelled with friends
Helpful?
1 Thank J0hnPeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Birmingham, responded to this review, 27 August 2014
Hi John,

Thank you for the kind words following your stay with us at pentahotels.

It was great to see that you enjoyed your weekend with us & I hope we will see you back again soon.

Very best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about pentahotel Birmingham

Property: pentahotel Birmingham
Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Official Description (provided by the hotel):
We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

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