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Traveller rating
1,551
1,163
463
189
134
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Reviewed 20 February 2017

Great hotel with a Moroccan style feel to it. Staff were amazing. Check out on Sunday was 3 pm which is ideal after a Saturday night out in Birmingham. A very relaxed feel to the whole of the hotel. Great location for train station, Bull Ring and restaurants. Would go back again and would recommend this hotel. More opening in other UK cities soon so will be checking them out too.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Maggie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina W, Manager at Pentahotel Birmingham, responded to this reviewResponded 23 February 2017

Dear valued guest,
Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests.

Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon.

Very best regards
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2017

Lovely hotel in an excellent location, would definitely recommend. Handy for the Bullring and the 02 Academy. Perfect for groups of friends to meet and catch up. Stylish and well decorated throughout with lots of little quirks which makes it a great place to stay!

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 428annabeli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina W, Manager at Pentahotel Birmingham, responded to this reviewResponded 23 February 2017

Dear Valued guest,
Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham.

It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right!

I hope that we will see you back again soon!

Very best regards
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2017

Beautiful hotel lovely vibe as we walk in to reception. Room was great view was ok. Best think is we were right near the city center bullring attentive staff will use this hotel Again in the furure thank you!

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shab1232014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina W, Manager at Pentahotel Birmingham, responded to this reviewResponded 23 February 2017

Dear guest,
Thanks for taking the time to post your review of your stay with us on TripAdvisor.

I am pleased that we got things right for you & even more so, that you published your experience with pentahotels.

I hope that you will be a regular visitor to us here at pentahotel Birmingham.

Very best regards
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2017

Needed to stay near 02 and this hotel is a stones throw away. Funky reception with a fully stocked bar. Cool atmosphere and very helpful staff to check me in. Room is simple but adequate, shame no biscuits but a nice set of toiletries is provided. Would definitely stay again.

Date of stay: February 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kealeys2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina W, Manager at Pentahotel Birmingham, responded to this reviewResponded 23 February 2017

Dear Valued guest,
Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham.

It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right!

I hope that we will see you back again soon!

Very best regards
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2017 via mobile

Stayed two nights whilst on business, a unusual check-in procedure with the reception attached to the bar.

Room modern and quirky with a very comfortable bed. Shower was a walk-in which was powerful and spacious.

Breakfast was self service, and consisted of an extensive choice of both continental and fresh cooked.

A nice experience thank you Pentahotel..

Date of stay: February 2017
Trip type: Travelled on business
Thank PinkPanther59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina W, Manager at Pentahotel Birmingham, responded to this reviewResponded 23 February 2017

Dear Valued guest,
Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham.

It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right!

I hope that we will see you back again soon!

Very best regards
Sabrina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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