I was expecting the rooms pictured on the website, so my heart sank as we were shown our room. Brown, 70s decor, padded wallpaper, melamine worktop with turned pine edging. A strip of space around the bed, not even enough room for a bedside table on the side of the bed that wasn't shoved into the corner - (I think this should perhaps be a single room). Carpet in the bathroom is always a worry. The bedside lights (not actually to the side as there was no room) became burning hot. A very tired establishment. Bedrooms not as described or photographed on the website. Hence this rating. Many dried ropey 'arrangements' around which didn't really disguise the fundamental flaws. There were only 2 people staying, the website showed 3 nice rooms, so why were we put in this? The bedding is sheets and blankets, with an uncovered duvet sandwiched between the blankets - all rather cumbersome. There was a duvet under the bottom sheet, presumably to disguise a lumpy old mattress, it did make it comfy (once I had pulled the sheet down so that it reached the end of the mattress) but really, it is the sort of thing your granny does, and you don't expect it where you are paying!
It wasn't all bad, it was very clean and the sheets were pure cotton, white ironed, nice (shame though that there was no duvet cover) - and the table cloths were cotton too. The breakfast waitress was sunny and chatty, the bacon was good, the breakfast was adequate and well cooked, what you would expect - and there were fresh blueberries, an unexpected delight. It was warm and had plenty of hot water. There was a sachet of shampoo (and other products), and was was grateful for them as I had forgotten mine. The location in beautiful Bournville was excellent, 10 minutes to the station on foot past the wonderful Cadbury factory buildings and a short ride into Birmingham New Street, so very handy. A stone's throw from Cadbury World, so great if you are bringing the kids (though I don't think I would bring mine to stay here). Sorry, I don't like saying all of this, and I have avoided writing it because the breakfast girl was so sweet, and I would hate to put her job on the line, but I just feel so cheated, we hardly ever go away, and it was supposed to be a treat, but it was just so disappointing. If you really don't care about decor, or space, or aesthetics or newness you will probably think it is fine and I'm just an old trout!