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Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Ranked #11 of 118 Hotels in Birmingham
Certificate of Excellence
Lichfield, United Kingdom
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“City Centre Hotel”
4 of 5 bubbles Reviewed 24 June 2013

Usual excellent customer service from premier inn. Excellent full english breakfast - all you can eat for £8.25. Immaculately clean throughout. Staff very helpful and friendly especially Sheila (who was floating about the dining room, and bar each morning, and was willing to offer any useful information regarding sightseeing etc) Location is excellent for all the shops and is only a 5 - 10 minute walk from all the other amenities e.g. Broad street, Canals ,Icc, Mailbox, Theatres, etc etc. Would definately recommend this hotel but suggest you ask for a room at the front overlooking cathedral. It is much nicer!!

Room Tip: Ask for a room overlooking the cathedral at the front of hotel
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mares_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 28 July 2013
Hello Mares_9,

We are very please to hear you have had yet another great experience with Premier Inn, and we hope that our location, as well as our lovely staff have convinced you to stay with us everytime you are in Birmingham.
I will send Sheila your regards.
Thank you for your lovely feedback.

Regards
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1,856 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (313)
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English first
London, United Kingdom
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 23 June 2013

Well located with easy reach of both New Street and Snow Hill stations. Friendly welcome from helpful staff. Usual very clean and comfortable room in keeping with the chains high standards. Good value breakfast.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmn277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 28 July 2013
Hello dmn277,

Thank you so much for your lovely review. We are very happy you have had yet another great experience with Premier Inn and we hope to see you again soon.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 June 2013

The location is great and just a 5/10 minute walk to the high street and Bullring. Our family room was clean, comfortable and easily the largest city centre hotel room I've stayed in at this price range.

Enjoyed a few quiet drinks in the Bar/Grill during the afternoon and had a surprisingly nice burger. The bar got pretty busy and lively early evening with a nice atmosphere.

We stayed on a friday night and I was pleasantly surprised not to hear any loud guests and slamming doors in the early hours. Again something I normally associate with city centre hotels.

Would highly recommend the Thai restaurant 'Chaophraya' which overlooks St Martin's Church.

Will definitely come back when I stay in Birmingham for football games next season.

Room Tip: If you like to have the windows open rather than use the A/C, I'd try and get a room as high as...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jnrmotley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 28 July 2013
Hello Jnrmotley,

We are very pleased you enjoyed your stay at our Premier Inn and that you found our lovely rooms up to your standards.
Our location is indeed one of our main strenghts, as we are in a walking distance from almost everything Birmingham has to offer.
We are also glad you had a good time and a lovely meal in our bar and restaurant, and we hope to see you again soon.

Thank you.
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Birmingham, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 22 June 2013 via mobile

We stayed here recently for a night to attend a wedding in the city centre. It's well placed and very clean. Rooms are large and despite being in the city centre it is good value for money. Staff were helpful and attentive. I would stay here again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 23 June 2013
Hi Planet_Paul,

Thanks soo much for your review we really welcome some wonderful feedback.
We are glad you had such a great time and enjoyed staying in our rooms.
Hope to see you back very soon .
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South Lakes, Cumbria
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 21 June 2013

Stayed in Room 216, disabled room. Very large room, facing the Cathedral. Three sets of windows, very light and airy. Close to the lift.
Breakfast and dinner very well organised and enjoyable.

Staff are very helpful and welcoming. Sheila and Ebony were very attentive. Made you feel very welcome.
Close to train station and Bullring.

Will stay again. Thanks for a great stay. :-)

Room Tip: Room 216 disabled room, with an adjoining room if required. Close to lifts. Front facing onto Cathed...
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SueW1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 23 June 2013
hi SueW1965

We are pleased you took your time to write such a great review.
We agree with you that the rooms facing the cathedral are beautiful and we are glad you noticed.
I shall also make sure that both Sheila and Ebony see your comments they are both wonderful members of the team and care about our guests,

Keep an eye open for some saver rates so you can return asap
Kind regards
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Yarm, United Kingdom
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 21 June 2013

Fantastic weekend stay for a night at Nightingales (6quid in a taxi) arranged by the hotel.

Located very centrally, 5 min walk (if that!) to Birmingham New Street station.
Swift check - in, special requests were given. Room spotless as expected from all Premier Inn's.

Could not fault the hotel and its staff - will be returning again next time I plan a trip to Birmingham!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shh1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 23 June 2013
Wow, what a great review .. Thank-you for taking the time to write this.
Every persons stay that bit special by wonderful contact with guests... I will make sure they see your comments.
As you noted we are a stones throw away from the Bull Ring Shopping Center where you can shop till you drop and clearly you made great use of this.

Hope to see you again soon , Keep an eye on premier inn.com for our saver rates.

Kind Regards
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poulton-Le-Fylde, UK
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 18 June 2013

The Premier Inn in Birmingham lived up to all expectations after reading all of the good reviews on Trip Advisor. Rooms clean, reception very helpful, breakfast excellent and hotel location excellent for centre of Birmingham. The price for a family of 3 for a 1 night stay on a Friday night was less than £60 including all you can eat breakfast. Would deffinately recommend and return again.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PoultonBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 23 June 2013
Hi PoultonBarry,

I am happy to hear that you enjoyed your stay here at Premier Inn Waterloo Street.
Please come and visit us again in the future and look out for our great value £19 rooms at premierinn.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham City Centre (Waterloo Street) Hotel

Property: Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Address: 3-6 Waterloo Street, Birmingham B2 5PG, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Family Hotel in Birmingham
#3 Business Hotel in Birmingham
#4 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham City Centre (Waterloo Street) Hotel 3*
Number of rooms: 152
Official Description (provided by the hotel):
Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds. Directions: At junction 6 of the M6 exit onto the A38/Corporation St. Take exit towards West Bromwich/A41. Merge onto St Chad's Queensway. Take 2nd exit for Great Charles St Queensway. Great Charles St West bears left and becomes Livery St. Turn left onto Waterloo St. Car park on Livery St (B3 2BJ) costs 11GBP for 24 hours Monday-Friday and 13.80GBP for 24 hours on Sunday. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Birmingham City Centre (Waterloo St) Hotel Birmingham

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