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“great price and really good breakfast” 4 of 5 bubbles
Review of Premier Inn Birmingham City Centre (Waterloo Street) Hotel

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Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Ranked #8 of 117 Hotels in Birmingham
Certificate of Excellence
Derby, United Kingdom
Level Contributor
372 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“great price and really good breakfast”
4 of 5 bubbles Reviewed 9 December 2013

We stayed here to visit the Christmas Market. Very quiet room with the usual Premier facilities - you always know what you are going to get and that should give you piece of mind. Great value for money.

Breakfast is approximately £8 each but my goodness - what super value for money. Totally serve yourself but the quality of the ingredients from cereal to pasties to hot drinks to fresh fruit to juices to the very hot and fresh cooked breakfast ....... really really good.

The staff at breakfast are outstanding. They speak to you as if your business is very much appreciated and if you ask for anything they are delighted to help.

This is a great hotel in a great location in the very middle of the city - don't miss it!!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 11 December 2013
Hello,

Thank you for your lovely review. We are delighted that you have enjoyed your stay with us so thoroughly and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on.
We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,830 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (311)
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English first
Blackpool, United Kingdom
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

Stayed here for 2 nights while visiting the Christmas market, brilliant location, quiet 4th floor room overlooking the cathedral. Usual Premier Inn facilities, clean & comfortable, friendly staff, & a great restaurant, lovely full breakfasts. We also ate there on our 2nd evening, perfect food,ambience & staff, wish we'd dined there on our 1st night!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 11 December 2013
Hello,

Thank you for your lovely review. We are delighted that you have enjoyed your stay with us so thoroughly and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on.
We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

On Thursday 5thDecember I was marooned in Birmingham because all trains to Leeds were cancelled due to the adverse weather conditions. My first thought was to try to get a room at this hotel as I had stayed there before. When I got there all rooms were taken. But I want to thank the staff in the Reception area who did all they could to find me an alternative hotel and let me use the phone. Thank you so much. Your help was much appreciated and I will definitely use Premier Inns as my first choice if this is the kind of service they all give.

  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Service
Helpful?
Thank MSF1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 11 December 2013
Hello,

We are only sorry we couldn't acommodate you ourselves. Being stranded in a busy city with no where to stay is a horrible thing, and we are glad you managed to find a solution. However, we do hope to welcome you back, under happier circumstances of course.

Kind regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, North Yorks
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Right in the heart of the city, just by the cathedral and the shops. Great location for the train station and for the middle of the city. Had a warm welcome and used the self-service checkin which speeded things up. Good restaurant.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 11 December 2013
Hello,

Thank you for your lovely review. We are delighted that you have enjoyed your stay with us so thoroughly and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on.
We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crawley, United Kingdom
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 4 December 2013 via mobile

We were very satisfied with our stay at this centrally located Premier Inn. A 5 minute walk from New Street station, and close to the main shopping areas, the hotel is excellent value. Our room was spotlessly clean and very comfortable, and the staff were friendly and helpful. We did not eat breakfast at the hotel as they were fully booked, but did have a drink in the adjoining bar which was very pleasant. Highly recommended.

Stayed November 2013, travelled as a couple
Helpful?
Thank sa16citytripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 11 December 2013
Hello,

Thank you for your lovely review. We are delighted that you have enjoyed your stay with us so thoroughly and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on.
We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidenhead, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

The hotel was in a perfect location just off the main shopping centre and the wonderful German Christmas market . My sister and I went for a couple of days to go shopping and it was brilliant.
The staff were very helpful and friendly, we had an excellent stay , will definitely be going back there again next year , the room was very clean, comfortable and had everything we needed, We also had an evening meal in the restaurant and it was very good value and we really enjoyed it, the staff in there were so lovely as well, a thoroughly enjoyable experience all round.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, 11 December 2013
Hello,

Thank you for your lovely review. We are delighted that you have enjoyed your stay with us so thoroughly and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on.
We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devon
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 4 December 2013

OK, so the best thing about this place is the location, slap bang in the middle of the city centre next to the cathedral.
The reception is a bit jumbled and chaotic - presumably a space-saving idea gone wrong.
Rooms are as you would expect from this chain and nothing special.
Overall an ideal place to stay for a shopping trip or attending an event, especially if you get a good deal on the price (as we did ~ £35 per night!)

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank krishnaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham City Centre (Waterloo Street) Hotel

Property: Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Address: 3-6 Waterloo Street, Birmingham B2 5PG, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Birmingham
#3 Family Hotel in Birmingham
#3 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham City Centre (Waterloo Street) Hotel 3*
Number of rooms: 152
Official Description (provided by the hotel):
Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds. Directions: At junction 6 of the M6 exit onto the A38/Corporation St. Take exit towards West Bromwich/A41. Merge onto St Chad's Queensway. Take 2nd exit for Great Charles St Queensway. Great Charles St West bears left and becomes Livery St. Turn left onto Waterloo St. Car park on Livery St (B3 2BJ) costs 11GBP for 24 hours Monday-Friday and 13.80GBP for 24 hours on Sunday. ... more   less 
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Also Known As:
Premier Inn Birmingham City Centre (Waterloo St) Hotel Birmingham

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