This Premier Inn is in a central location. It's pretty box standard, does what it says, however, I stayed at many Premier Inns and some are run better than others. We had a 1 night stay. We wasn't informed of restaurant times or the good night guarantee. Whenever we passed through reception no one was available and when we came down to eat we were informed by the bar staff that the restaurant was closed due to staff shortage and had to eat in the bar as only 1 waitress and the bar manager was serving. Breakfast was ok though we had to wait for eggs and the coffee machine had run out of coffee and milk. The waiter was friendly but rushed off his feet. Staffing seems to be a problem here. Staff are friendly (when u get to see them). Don't think I would stay at this one again. I like the friendly staff and I want to know that a 24 hour reception is actually being run 24 hours. If u have a fully staffed team it hopes for a better service.
- Official Description (provided by the hotel):
- Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds. Directions: At junction 6 of the M6 exit onto the A38/Corporation St. Take exit towards West Bromwich/A41. Merge onto St Chad's Queensway. Take 2nd exit for Great Charles St Queensway. Great Charles St West bears left and becomes Livery St. Turn left onto Waterloo St. Car park on Livery St (B3 2BJ) costs 11GBP for 24 hours Monday-Friday and 13.80GBP for 24 hours on Sunday. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Birmingham City Centre (Waterloo St) Hotel Birmingham