On arrival wasnt so good. We thought we had already paid for the room but she no we haven't but we couldn't understand why we gave our card details the night before. Anyway when we did give her a card she said we can't pay by this card must be credit card! We explained thats the card we use. She then asked if she could see our confirmation to see if we had already paid. She confirmed no you haven't paid then took the payment from the card that she said we couldn't use! Very confusing, would of expected our arrival to be a little smoother. Anyway.....
We were on top floor, 11th and the view was great. The bedroom was lovely and the bathroom was nice and spacious with bath and a separate shower cubicle. Had its own little touches like pillow menu, free canapes and drink from 5.30pm-7.30pm. This is only for club rooms though. We wasn't told about this on booking so we only caught the last 30 minutes of free canapes and drinks. This was in a room on the 11th floor and it was very nice, even though we didn't get to have a table because there wasnt enough! But we know for next time!
The breakfast was lovely. Lots of choice and was a nice set out.
Overall the stay was great. It felt like a mini holiday and we'd go back again.
- Official Description (provided by the hotel):
- The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more less
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- Also Known As:
- Crowne Plaza Birmingham City Centre Hotel Birmingham
- Birmingham Crowne Plaza