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“Does exactly what it says on the tin!”

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Crowne Plaza Birmingham City Centre
Ranked #32 of 118 Hotels in Birmingham
London, England, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Does exactly what it says on the tin!”
Reviewed 23 October 2012 via mobile

Stayed in upgraded 'club' room. Bed lovely and a quit nights sleep. Really friendly staff all round and overall I was very pleased!
Location was ideal for the ICC where I had a conference - two or three mins walk only!
Not as plush as the nearby Hyatt hotel, but in fairness it is styled differently as it's more of a stylish ultra-modern look that is a bit more minimal.
As a package I found it faultless.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Winston775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha_Mistry, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 11 November 2012
Dear Winston775,

Thank you for your feedback. We are very glad that you were pleased with your stay, particularly with the location of our hotel, our beds and with our staff being really friendly.

We are glad that your stay with us lived up to your expectations and look forward to welcoming you back to our hotel in the near future.
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Aberdeen, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 October 2012

Short walk from New Street station, right in city centre. Friendly service and quick checkin and check out. Large, comfortble and spotlessly clean room. Made a great weekend break especially the price for a Saturday night.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 54Maggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha_Mistry, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 11 November 2012
Dear 54Maggie,

Thank you for staying with us and leaving a review. We are delighted that you were happy with the location of our hotel and with the size, comfort and cleanliness of your room.

As we pride ourselves on excellent customer service, we are pleased that you found the service from our staff to be friendly and efficient and we look forward to seeing you again at our hotel soon.
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Devon
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 October 2012

Stayed here 1 night on business. Lovely spacious room and very comfortable bed. Shower was really powerful and could have stood there for ages!!!

Only ate breakfast at the hotel but had a great variety.

Would certainly stay here again if up in Birmingham again.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jcthe1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha_Mistry, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 11 November 2012
Dear jcthe1st,

Thank you for taking the time to review our hotel. We are pleased that you found our rooms to be spacious; our beds to be comfortable and our showers to be powerful.

We are also glad that you found breakfast to have a great variety and that you would certainly stay with us again and so we look forward to your next stay with us.
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Blackpool
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 23 October 2012

I stayed here for a three day business trip and found the hotel to be all it claims to be. Good size rooms were well equipped; breakfast buffet offered lots of choice supported by efficient and friendly staff. The dinner menu is a bit predictable with limited choice - almost an inducement to go out and find one of the many restaurants in the immediate area.

Wi-fi was available in public areas but it was expensive. Free wi-fi would be a bonus and would be expected in a chain of this status.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha_Mistry, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 11 November 2012
Dear MikeDavis8702,

Thank you for your feedback. We are glad that you found our rooms to be of a good size and were well equipped. We are also pleased that you enjoyed breakfast, especially with the large selection and the friendly and efficient staff.

We are sorry that you found wi-fi access to be expensive and as we value feedback from our valued guests, this is something that we are in the process of changing.

We look forward to welcoming you back to the Crowne Plaza Birmingham City Centre soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 October 2012

This was a birthday treat weekend to sample Birmingham.
The hotel is modern with a nice large reception area next the ample bar and resturant.
Check in was swift and efficient (Priority Club member) and we were very quickly on our way to the 7th floor.
Room was immaculate, huge comfortable bed and ample room to move about.
Decor is very modern and pleasingly the bathroom was furnished with some really nice toiletries.
Tea, coffee and biscuits available also!!
We didn't eat in the resturant as the hotel in bang in the heart of the city making light walk to the nearby pubs and eateries.
We did drink in the bar later on and we found all the staff nice and polite.
Breakfast in the morning was the usual buffet affair but be aware that this is a large busy hotel and there was always a queue at the hotplate, only took about 7 mins, but still a queue.
Overall, very impressed and would definately recommend this hotel.
Probably be booking it once again for the Christmas Market...

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha_Mistry, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 11 November 2012
Dear Gary C,

Thank you for taking the time to review our hotel. We are delighted that you enjoyed your birthday treat to Birmingham and particularly enjoyed your stay with us, especially with our location and with the facilities and amenities within your bedroom.

We are very glad that you were very impressed with our hotel and would definitely recommend it to others. We look forward to welcoming you back again soon for the Christmas market.
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Warrington, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 October 2012

Stayed here with friends for a weekend break and must say we all were impressed with the hotel and the friendliness of the staff.
We were allocated a twin double room, which was large and spacious. The beds were very comfortable although the lighting in the room wasn't the greatest/brightest. Bathroom was spotless.
Great location for activities within central Birmingham and only a short stroll to Broad Street and the central shopping areas.
The breakfast was of a good qulaity and standard and by booking through Travel Republic we obtained a superb price for an excellent hotel.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kellystads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha_Mistry, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 11 November 2012
Dear Kellystads,

Thank you for taking the time to review our hotel. We are very pleased that you were impressed with our hotel and the friendliness of our hotel, especially with the rooms being large and spacious and the beds being very comfortable.

We look forward to welcoming you back to our hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 20 October 2012

Started like most do with parking my car, this was simple and easy for me because last time I stayed in Birmingham I stayed at the Hyatt who use the same public car park as Crowne Plaza. Walking up a few steps to get to the main enterence of the hotel was much better than the ten minute walk to the Hyatt. This is not a criticism against the Hyatt, no city centre hotel that I have stayed in has ever had its own car park. A secure public car park, that could not be closer to the Hotel, costing £13.50 (less than a pound a hour)? This did not affect my hotel stay!

Hotel modern, clean, and all you would expect from the brand. At check in, I think I waited about two minutes then another minute to do the normal formalities. When asked by the receptionist if I would like anything else I replied just a beer please, she laughed and even took my drinks order!

The room was clean, the shower was good but the bed was great, and probably the best one of I've ever stayed in! The breakfast next morning was also really good, sometimes it can be a problem because my wife is vegetarian. We asked for the supervisor and explained, and she said that if there was nothing suitable in the buffet for her then he'd get the kitchen to make anything she wanted. So I had the usual while my wife had a specially made omelette. All of it was delicious and we were impressed.

Overall the hotel was just what we needed for a city centre stay, the location was great but not noisy like some city centre hotels. I'd say it is good value and would recommend as a good place to stay in the city.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daksha_Mistry, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 11 November 2012
Dear Stuart B,

Thank you for your staying with us and leaving a review. We are glad that you found access to the hotel to be easy, especially with the car park that we recommend being a short walk away. We are also happy that you were impressed with your room and found the bed to be probably the best you've ever stayed in.

As we understand the importance of a great breakfast, we are pleased that we were able to provide a vegetarian option that was specially made and delicious for your wife.

We look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Birmingham City Centre

Property: Crowne Plaza Birmingham City Centre
Address: 19 Holliday Street, Birmingham B1 1HH, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#14 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Official Description (provided by the hotel):
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza

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