We booked in to this hotel for my daughters graduation which took place at the Symphony Hall located five minutes walk away. The staff and service were excellent and for the two rooms we had it was great value for money. For those staying to explore all that Birmingham has to offer, the location is great. It should be noted however that the passages to and from Broad Street (the main attraction area) can be dirty, smelly and feel unsafe. The areas immediately surrounding the hotel, particularly what you can see to the front and back, need major renovation. These are no way the fault of the hotel, but are disappointing. Similarly the car park, also not part of the hotel, feels a little uncomfortable. The price of £13.50 for 24 hours is reasonable for City centre.
The breakfast was excellent with a good choice of continental and English breakfast food. The breakfast were particularly helpful. It's cheaper if you book in advance.
Our only problem was that the air conditioning (room 732) was not working properly and it was very warm overnight.
If planning to stay take advantage of the great choice of pillows. Nice touch Crown P.
Overall the hotel is a bit tired but this is only to be expected given its age, the high usage and it's location. Recommended as a good, practical hotel.
- Official Description (provided by the hotel):
- The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more less
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- Also Known As:
- Crowne Plaza Birmingham City Centre Hotel Birmingham
- Birmingham Crowne Plaza