We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very comfortable” 4 of 5 bubbles
Review of Crowne Plaza Birmingham City Centre

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Crowne Plaza Birmingham City Centre
Ranked #30 of 117 Hotels in Birmingham
UK
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very comfortable”
4 of 5 bubbles Reviewed 30 September 2010

Very quiet and comfortable rooms, huge bed, nice decor, good breakfast. Location is very central but sadly not at all picturesque, but other than that this hotel is highly recommended for business or short-break leisure travel.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Juno60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerB1, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 3 October 2010
Thank you for taking the time to add your experience regarding Crowne Plaza Birmingham City.

I am delighted to hear that you have enjoyed our breakfast and found our rooms nice and comfortable. We have recently launched Sleep Advantage package for all our bedrooms. This contains, sleep spray, pulse point roll on, 100% Egyptian cotton sheets and also quiet zone rooms.

As you have mentioned our Hotel is centrally located and very convenient for Business and Leisure guests alike.

Thank you for your comments and I hope to see you soon in the not too distant future.

Akmal Shahzad
Food & Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,914 reviews from our community

Traveller rating
    605
    837
    323
    94
    55
See reviews for
223
601
83
675
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dudley, United Kingdom
1 review
5 of 5 bubbles Reviewed 30 September 2010

Fantastic hotel that I stayed in for Valentines day with my girlfriend. The rooms are beautifully designed, a decent size and perfectly clean. The service was friendly and efficient.

After a stay here I will never stay in any other hotel in Birmingham - for me this is my number 1 choice.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank robbo747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 26 September 2010

Fantastic price, location, modern clean rooms. Lovely extras (pillow choice, relaxing bed spray, shower gel) If you want a modern clean comfy hotel at a good price look no further!!!

  • Stayed September 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerB1, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 3 October 2010
Thank you for adding such a positive review after your recent stay here at Crowne Plaza Birmingham City.

It’s fantastic to read that you have rated us A+. Good to see that you have enjoyed our modern and contemporary facilities. Interesting to read your comments about the relaxing sleep spray which is part of our new Sleep Advantage package.

Once again thank for taking the time and documenting your comments and we look forward to welcome you back very soon.

Akmal Shahzad
Food & Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorchester, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 25 September 2010

This hotel is a well refurbished building close to Birmingham city centre and conference venue. It has all the facilities you might expect in terms of rooms, restaurants and bars, but 2 points stand out. Firstly the staff are particularly helpful and welcoming and secondly the bed in my room was about as comfortable a hotel bed as I have ever slept in. A worthy alternative to Malmaison & City Inn IMHO.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Surveyor64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
County Meath, Ireland
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 22 September 2010

I visited with my boyfriend for the Arsenal v Villa game back in January and have to say I loved the hotel!! Our flight had us in really early and as a result, I asked for an early check in. As we booked through a sports agent, I didn't think it was possible.

But when we arrived, our room had been changed and we were allowed to check in straight away. This meant that we could get a few hours kip before the game. So we were given a large family room as a result. The decor was gorgeous and warm, which is what we needed considering how cold it was outside! The bar was really nicely laid out and the staff were really nice. It was really busy when we were there, but it didn't prevent the staff from being so nice!

  • Stayed January 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank damhsai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerB1, Manager at Crowne Plaza Birmingham City Centre, responded to this review, 3 October 2010
Thank you for your recent correspondence regarding Crowne Plaza Birmingham City Centre, we appreciate you taking the time to make us aware of your delightful experience during your recent stay.


Guest satisfaction is our top priority and its good to read that your stay reflects this well. Please be assured that we share your comments with our entire team as reinforcement to continue their efforts. I will ensure that Reception team is aware of your lovely comments!

Glad to read that your early check in request was met and you were well looked after by the Bar team as well.

Once again, thank you for your thoughtful comments and we look forward to welcome you back very soon.

Akmal Shahzad
Food & Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmslow, United Kingdom
Level Contributor
162 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 bubbles Reviewed 21 September 2010

I use this hotel regularly for business. The refurbished rooms, reception area and restaurant are excellent, as is the overall ambiance.

The location is good for central Birmingham and nearby bars/restaurants at Brindley Place.

The staff at reception and in the restaurants are very helpful and pleasant. They even allow you to check out at breakfast, at your table - a great time saving initiative.

The big downside is the ridiculous overnight parking charge of £13 for the privilege or bringing your car and having to walk past undesirable characters when using the subway to access nearby attractions.

Otherwise, I'm very impressed with the place.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pbh73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 September 2010

I had a really lovely, modern bedroom with a lovely en suite. The beds are massive and probably the most comfortable I've experienced in a hotel.

I ate in the hotel restaurant on the first night and while the service was a little slow, the staff were polite and friendly. The food was very enjoyable but overpriced.

Breakfast is absolutely delicious, but at £18.95 you would expect it to be! You can get it cheaper if you prebook at check-in or if you book a B&B rate but the rate seems difficult to justify even though the standard was excellent.

  • Stayed August 2010, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 1979la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Ladywood
Hyatt Regency Birmingham
Hyatt Regency Birmingham
#6 of 117 in Birmingham
4.5 of 5 bubbles 2,756 reviews
Jurys Inn Birmingham
#22 of 117 in Birmingham
4.0 of 5 bubbles 3,415 reviews
Ladywood
Hilton Garden Inn Birmingham Brindleyplace
Show Prices
Show Prices
Show Prices
Ladywood
Malmaison Birmingham
Malmaison Birmingham
#23 of 117 in Birmingham
4.0 of 5 bubbles 2,129 reviews
Hotel La Tour
#9 of 117 in Birmingham
4.5 of 5 bubbles 2,286 reviews
Staying Cool at the Rotunda
#1 of 117 in Birmingham
4.5 of 5 bubbles 887 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Birmingham City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Birmingham City Centre

Property: Crowne Plaza Birmingham City Centre
Address: Holliday Street, Birmingham B1 1HH, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#14 Luxury Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Official Description (provided by the hotel):
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Odigeo, Priceline, Superbreak UK and Prestigia so you can book your Crowne Plaza Birmingham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing