We arrived quite late in the evening so were grateful that check-in was easy and efficient. Our room was on the first floor and we noticed that the stairs were grubby, they appeared not to have seen a vacuum cleaner or mop for some time. Not really the best first impression.
Also, our room had a strange odour - the sort that comes from an unwashed shower curtain. The bathroom looked clean though and the towels were a very decent size. There were no real noise problems, either inside or outside, the bed was very comfortable so we slept quite well.
We chose the premier breakfast, which was good value and freshly cooked. It was a bit let down though by weak coffee and slow service. I saw my porridge sitting in the sevice hatch for a good five minutes before I got up to get it myself, my husband's cooked breakfast suffered the same fate - it was barely warm when it was eventually delivered to our table after we had to ask for it. The dining room was less than half full but the staff, although they didn't stop, seemed disorganised. Shame because it was a good breakfast at a good price.
Premier Inn have a good product and with just a few tweaks this particular hotel might be worthy of the number one spot but, sadly, not as it stands. I cannot believe every hotel in Birmingham is worse than this but this might say more about how the 'scoring' is done.
- Official Description (provided by the hotel):
- Premier Inn - Birmingham South (Hall Green) is ideally located just off the M42 Junction 4/5, 6 miles from the city centre and 8 miles from the NEC and Birmingham Airport. We have 52 recently refurbished en-suite bedrooms with shower units only. Complimentary tea and coffee making facilities in all rooms. Flat screen TVs with freeview in all rooms. We offer either an "all you can eat" premier breakfast or a continental for the lighter option. We are situated adjacent to a Toby Carvery offering our guests evening meals.The reception is manned 24 hours,so check in after 2pm at your convenience. Directions: From M42, take exit 4 to A34 (towards Shirley) , then pick up A34 (Birmingham). Go straight over 6 roundabouts. At the 7th roundabout, take the 4th exit. The hotel is on the left. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Birmingham South (Hall Green) Hotel Birmingham