We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Breakfast experience made up for the room problems”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Birmingham South (Hall Green) Hotel
Ranked #46 of 117 Hotels in Birmingham
Certificate of Excellence
YORKSHIRE
Level 6 Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Breakfast experience made up for the room problems”
Reviewed 2 December 2012

We have just returned from two nights at this Premier Inn. The room was well equipped if a little small. It was a family room and the sofa bed made up to a single which was a nice touch. The thing that let the room down was the bathroom which needs some serious attention. It smelt really foisty and the hand basin was blocked letting water out very slowly. We reported this to reception and it seemed a little better the next night. Although my husband and I had hot showers on Saturday morning our son complained that his shower water was cold. However this morning all three of us had to take cold showers. The room was quite cold when we first arrived and again when we returned from our trip. There is a thermostat which kicked in when we adjusted it but we think the rooms should be defaulted to a little higher setting now that winter has set in. It would have given a warmer welcome in the room.

Breakfast on the other hand was fantastic. I want to make a special mention about the two excellent waitresses. Nothing was too much trouble and the breakfasts well made and hot. A slight problem with our eggs (overcooked this morning) was dealt with swiftly and without fuss. We really couldn't fault this at all. It was lovely to see a little boy who had clearly had a good breakfast absolutely delighted with his stay as he left the hotel. The receptionist too was really helpful and gave directions to the NEC.

I would always pick a Premier Inn as my preferred value place to stay on trips away as they do offer good value for money, especially when pre-booking and the breakfast price at £8.25 with kids eating free is really good. Sorry but I really wanted to rate this property higher but our bathroom experience let it down.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juliet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 5 December 2012
Dear JCROWTHERYorkshire,

Thank you very much for taking the time to tell us about your stay. I’m sorry that your stay was not up to the high standards we set at Premier Inn Hall Green. Unfortunately during your stay we did encounter some issues with the hot water. One of the boilers had broken so was pumping out cold water. This has now been fixed and we are now back to running hot water, I’m just sorry the boiler broke during your visit. I’m glad the breakfast guys made up for the hot water. They really are a great asset to this hotel and company and they are always delighted to hear that their hard work is being recognised. Again thank you for taking the time to review our hotel and we will hopefully see you soon.

Many Thanks
Sam & The Team @ Premier Inn Birmingham South Hall Green
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

401 reviews from our community

Traveller rating
    206
    130
    47
    12
    6
See reviews for
144
115
25
68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 November 2012

I stayed here whislt visiting the Classic Car Motor Show. Only a 15 min drive to the NEC.

The hotel itself was excellent, very clean, comfortable and quiet. The staff were excellent, especially the two Ladies working on the Breakfasts.

All in all a great place to stay.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hearny66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 22 November 2012
Dear Hearny66

Thank you very much for your kind review of Premier Inn Birmingham South Hall Green. We are always pleased to see our guests take the time to let us know how we are doing. I am glad you had a “Fantastic Stay” with us, and yes our two breakfast ladies do a brilliant job of looking after the guests. Thank you again for the great review and we look forward to seeing you again in the future.

Many Thanks

Sam& The Team @ Premier Inn Birmingham Hall Green
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wymondham, United Kingdom
Level 5 Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 31 October 2012

Went with my husband and 2 children (8 & 4). The hotel was spotless and public areas were fresh and airy. Our room was a good size even with the double bed and x2 singles. Nice big TV on the wall and the wall heater quickly warmed the room.
Shower was good - design of the bathroom was good because the door worked in 2 ways allowing you to leave the shower and washbasin free for others to use if you wanted to use the loo. Plenty of pure white fluffy towels and clean crisp bed linen. Good car parking.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob E, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 2 November 2012
Thank you for your kind feedback about your stay with us here at the Hall Green Premier Inn. We are delighted to hear you enjoyed your stay. It is important to us at Premier Inn to make all our guests feel welcome and our team are glad they were able to make this happen.
Hope to see you again in any future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 October 2012

1st time at this Premier Inn. Very pleased with our room, very clean and smart. Lovely big TV. Great choice of lighting. A little noise from traffic and hotel entrance when window was open ! All in all one of the best Premier Inn's we have stayed in.Would use again

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iluvchampagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert E, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 23 October 2012
Thank you very much for your kind comments, regarding your recent stay with us, Great to hear that you enjoyed the recently modernised rooms.
Look forward to seeing you again in your future visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester England
Level 6 Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 October 2012

Our second stay at this hotel and the same high standard this time as on the first occasion. If you're visiting the NEC as we were and which is only a short distance away, or on a visit to the city then this hotel is a must. The tariff is extremely reasonable, the rooms spotless and comfortable, the staff very polite and helpful, the breakfast excellent and the adjoining Toby Carvery serves very good food at very reasonable prices. We have stayed at many Premier Inns, we think this is one of the best and would not hesitate either to return or to recommend it to others.

Room Tip: Both the rooms we have occupied have been equally good.
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2800trucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert E, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 23 October 2012
Thank you for your kind feedback about your stay with us here at the Hall Green Premier Inn. We are delighted to hear you enjoyed your stay. It is important to us at Premier Inn to make all our guests feel welcome and the team are glad they were able to make this happen.
Hope to see you again any future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twickenham, United Kingdom
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 October 2012

Never having tried a Premier Inn in the past I didn't have great expectations, but we were very impressed. Great room, very cleverly fitted out, quiet and comfortable - choice of pillows and a really good night's sleep. Friendly and helpful receptionist who booked our taxi for us and answered our questions. And £29.50 was real value for money. I will certainly try Premier Inns again.

Room Tip: Room at the back was very quiet
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GTR276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert E, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 23 October 2012
Thank you for your kind feedback about your stay with us here at the Hall Green Premier Inn. We are delighted to hear you enjoyed your stay. It is important to us at Premier Inn to make all our guests feel welcome and our team are glad they were able to make this happen.
Hope to see you again in any future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset, United Kingdom
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 October 2012

Good, clean, accomodation at sensible price.
If faced with their 'regular' (full) nightly tariff I'd probably check-out ordinary hotels or B@B's but this accomodation, on edge of city, was perfect for what we needed.
Neighbouring restaurant (Toby Inn) not upto same standard.

Room Tip: Ask for room overlooking car park.... can make sure nobody up to mischief. (probably just my own vie...
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank breezyZommerzet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert E, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 19 October 2012
Thank you for your kind comments, regarding your recent stay here at Hall Green Premier Inn.
Great to here you enjoyed the accommodation & accommodation.
I will pass on your comments to the Toby Inn manageress.
Hope to see you again in any future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Birmingham hotels
1.2 mi away
Best Western Westley Hotel
Best Western Westley Hotel
#70 of 117 in Birmingham
314 reviews
2.3 mi away
Holiday Inn Express Birmingham South A45
1.6 mi away
Quality Hotel Birmingham South/NEC
Show Prices
Show Prices
Show Prices
2.5 mi away
Travelodge Birmingham Maypole Hotel
6.1 mi away
Westmead Hotel
Westmead Hotel
#43 of 117 in Birmingham
634 reviews
5.5 mi away
Premier Inn Birmingham Nec/Airport Hotel
Show Prices
Show Prices
Show Prices

Been to Premier Inn Birmingham South (Hall Green) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Birmingham South (Hall Green) Hotel

Property: Premier Inn Birmingham South (Hall Green) Hotel
Address: Stratford Road | Hall Green, Birmingham B28 9ES, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free Parking Restaurant
Hotel Style:
#4 Business Hotel in Birmingham
#8 Family Hotel in Birmingham
#25 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham South (Hall Green) Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Premier Inn - Birmingham South (Hall Green) is ideally located just off the M42 Junction 4/5, 6 miles from the city centre and 8 miles from the NEC and Birmingham Airport. We have 52 recently refurbished en-suite bedrooms with shower units only. Complimentary tea and coffee making facilities in all rooms. Flat screen TVs with freeview in all rooms. We offer either an "all you can eat" premier breakfast or a continental for the lighter option. We are situated adjacent to a Toby Carvery offering our guests evening meals.The reception is manned 24 hours,so check in after 2pm at your convenience. Directions: From M42, take exit 4 to A34 (towards Shirley) , then pick up A34 (Birmingham). Go straight over 6 roundabouts. At the 7th roundabout, take the 4th exit. The hotel is on the left. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Premier Inn Birmingham South (Hall Green) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Birmingham South (Hall Green) Hotel Birmingham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing