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Premier Inn Birmingham South (Hall Green) Hotel
Ranked #45 of 118 Hotels in Birmingham
Certificate of Excellence
Brecon, United Kingdom
Level Contributor
157 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“An excellent stay!”
Reviewed 26 June 2013

Booked at very short notice due to an issue with overbooking at another hotel. Arrived within 15 minutes and the receptionist, Jacquie was superb. Quick and efficient check in, friendly and warm, providing taxi details easily. Room was well maintained and a great, large shower cubicle with plenty of hot water. Breakfast especially good, loads of choice and cooked to order. Will definitely stay again

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah Lewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 28 June 2013
Dear Sarah Lewis

Thank you for your very kind review of Birmingham South Hall Green Premier Inn. I was delighted to see that Jacquie made a great impression on you. She is an absolute superstar.

Thank you again for your kind review, we look forward to welcoming you back in the future.

Many Thanks

Sam and the team @ Birmingham South Hall Green
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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392 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Northumbria.
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 18 June 2013

Visited Hall Green Premier Inn with a family group age range from 12 to 83. The purpose of the visit was to visit Cadbury's World which is about six miles away. We arrived about 11pm and received a friendly greeting from reception staff and this set the trend for the weekend. The over riding impression was all the staff were really pleasant during our stay and this can make all the difference when staying in a hotel. Our rooms were ready and check in was quick and problem free. The rooms were clean and spacious with comfortable beds and clean linen. Breakfast was served on the premises and no need to leave the hotel to eat at the Toby Inn next door. Plenty of choice at breakfast which were freshly made to order. Rooms were cleaned and fresh towels provided during our two night stay. The only meal served on site is breakfast so you need to eat out at other times however, the Toby Inn next door does a decent carvery at a reasonable price and is a short walk from the Premier Inn. Earlier reviews mention problems with parking. We have a 4x4 and got parked without any problem and a over flow into the pub car park seemed to be acceptable. Visitors with steel wheels and limited mobility will find Hall Green user friendly with level access, lowered kerbs, lift and wide doors. The only problem during our stay was the television system crashed and affected the whole hotel. This was beyond the control of staff and management and wasn't a major issue. An engineer was evident on Sunday morning. Our stay was pleasant and trouble free. The hotel and the staff made our stay most enjoyable. We have stayed in some five star hotels which could learn lessons from Hall Green. Would I stay at Hall Green on another occasion and would I recommend Hall Green to friends and family, I would say yes.

Stayed June 2013, travelled with family
Helpful?
Thank ChopsyNorthumbria_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 22 June 2013
Dear ChopsyNorthumbria

Thank you very much for your fantastic review of Birmingham South Hall Green Premier Inn. I do apologise for the problems we had with the television signal, it turns out the bad weather we had managed to knock the aerial off the roof. This has now been fixed and the televisions are back up and running. It was brilliant to see you had a good stay with us despite the problems with the television. The team and myself look forward to welcoming you back in the future.

Many Thanks


Sam Rowlands and the team
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Gerrards Cross
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 June 2013

Premier Inns are pretty good value, especially if you get one of their deals.
We were using it to stay overnight after a party. Receptionist was very welcoming, room was modern, clean with a very good bed.
Some noisy neighbours (really loud snores) but that wasn't their fault. 30 mins free Wifi - the Toby Inn next door is free!
Breakfast was good value - tables a bit close together, but good service and really inexpensive - didn't need any lunch!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 22 June 2013
Dear David P

Thank you very much for your recent review of Birmingham Hall Green Premier Inn. I was glad to see that you had a good stay with us and that you enjoyed your breakfast. The team and myself look forward to welcoming you back in the future.

Many Thanks

Sam Rowlands and the team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 May 2013

Arrived at hotel at 2.30 lady on reseption booked us in right away and told us our bedroom was on the ground floor. The room was big with a king, , size bed and a
single bed ,the bathroom was very clean and the shower powerfull and hot, the TV was the biggest I have seen in a hotel with a perfect picture.
Next morning we had breakfast in a smart and clean breakfast room food was wellcooked and hot with plenty of hot coffee.

Room Tip: ask for a twin room
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alan j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 3 June 2013
Dear AlanJ

Thank you very much for your kind review of Birmingham South Hall Green Premier Inn. I was delighted to see that you rated us 5 out of 5. It is always great to see that our guests have a good stay and a great nights sleep.

The team and myself look forward to welcoming you back in the future.

Many thanks
Sam Rowlands
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 May 2013

Stayed one night. Staff were friendly from the moment we checked in until we left. Even when there was an issue with a colleagues booking they couldnt be more helpful.
The room was very clean and spacious with a large screen tv. Restaurant area was also very clean and spotless. Breakfast was excellent, cooked to order with choice of how much of each you wanted. I wasnt too keen when i found out we were staying here but having been there i would happily go back.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blok103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 26 May 2013
Dear Blok103

Thank you very much for your recent review of Birmingham South Hall Green Premier Inn. I was delighted to see that you had a good stay and that you enjoyed your breakfast.

The team and myself look forward to welcoming you back in the future.

Many Thanks

Sam Rowlands
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England, UK
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 May 2013

Hotel ok but location awful.
Eating next door in the pub was a real disappointment.
Car parking was very limited and spaces were very small.
Staff were helpful and breakfast service was efficient.
Good as far as Premier Inns go.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bizness Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 26 May 2013
Dear BiznessTravel

Firstly may I thank you for taking the time to leave a review of Birmingham South Hall Green. I was disappointed to read that your stay was not perfect. I will pass on your remarks to the team as I feel its very important the team hear the bad comments as well as the good ones, as a business its how we develop and learn from our mistakes. I will also pass on your remarks to the Toby Carvery next door.

I do hope you give us the opportunity to welcome you back in the future, and restore your faith in Premier Inn.

Many Thanks

Sam Rowlands
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 May 2013

Usual high standard Pemier Inn, with cvery comfortable bed and quiet bedroom. Breakfast on site and freshly cooed. Perfect poached eggs! Rest of the breakfast of a high quality. Excellent value. Adequate parking. Cannot comment on evening meals as we did not have one.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RFerg10186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam R, Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this review, 9 May 2013
Dear RFerg10186

Thank you very much for taking the time to leave your wonderful review of Birmingham Hall Green Premier Inn. It is always very pleasing to recieve such brilliant comments. I will pass on your remarks to Andy the breakfast chef about the 'perfect poached eggs', he will be delighted to hear them.

Thank you once again

Sam & the team @ Birmingham Hall Green Premier Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham South (Hall Green) Hotel

Property: Premier Inn Birmingham South (Hall Green) Hotel
Address: Stratford Road | Hall Green, Birmingham B28 9ES, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free Parking Restaurant
Hotel Style:
#4 Business Hotel in Birmingham
#8 Family Hotel in Birmingham
#25 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham South (Hall Green) Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Premier Inn - Birmingham South (Hall Green) is ideally located just off the M42 Junction 4/5, 6 miles from the city centre and 8 miles from the NEC and Birmingham Airport. We have 52 recently refurbished en-suite bedrooms with shower units only. Complimentary tea and coffee making facilities in all rooms. Flat screen TVs with freeview in all rooms. We offer either an "all you can eat" premier breakfast or a continental for the lighter option. We are situated adjacent to a Toby Carvery offering our guests evening meals.The reception is manned 24 hours,so check in after 2pm at your convenience. Directions: From M42, take exit 4 to A34 (towards Shirley) , then pick up A34 (Birmingham). Go straight over 6 roundabouts. At the 7th roundabout, take the 4th exit. The hotel is on the left. ... more   less 
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Premier Inn Birmingham South (Hall Green) Hotel Birmingham

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