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“lovely staff, lovely stay”

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Premier Inn Birmingham South (Hall Green) Hotel
Ranked #42 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 1 August 2014

Lovely premier inn, helpful friendly welcoming staff who immediately made us feel welcome and at home. Was close to a the place we needed to go. Toby inn next door for dinner. Lovely in house restaurant for breakfast. Couldn't fault the staff or the room or the stay. :)


  • Stayed: July 2014, travelled with family
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Thank lbaor25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa T, Reception at Premier Inn Birmingham South (Hall Green) Hotel, responded to this reviewResponded 10 August 2014

Dear Ibaor25,

Premier Inn Birmingham South are glad you enjoyed your stay with us, thankyou for such great feedback and will proudly pass this on to the team.

We hope to see you again soon!!

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Reviews (415)
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224 - 230 of 415 reviews

Reviewed 29 July 2014

I would highly recommend the Premier Inn Hall Green for a short stop if visiting that side of Birmingham. Excellent transport links outside the door. For a budget hotel the standard of room and service would put some supposedly higher standard hotels to shame. The ease of booking on line is excellent and on arrival everything is ready to go. The staff throughout our stay were very friendly and were always on hand with assistance and advice

  • Stayed: July 2014, travelled with family
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Thank Dublingit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa T, Reception at Premier Inn Birmingham South (Hall Green) Hotel, responded to this reviewResponded 7 August 2014

Dear Dublingit,

Thankyou for your great review, and glad your stay and accommodation was ideal for you.
We hope to see you again in the near future.

Thanks again!

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Reviewed 29 July 2014

Lovely stay, good location, child friendly hotel, excellent value for money.
It was only a quick stop over, we arrived after 8pm, checked in and had a good nights sleep. Up early in the morning, Had the full breakfast (kids eat free) fanstastic value fo rmoney and then off on our travels. Recommended

  • Stayed: July 2014, travelled with family
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Thank Chris Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa T, Reception at Premier Inn Birmingham South (Hall Green) Hotel, responded to this reviewResponded 7 August 2014

Dear Chris Y,

Thankyou for such a lovely review and we are glad you enjoyed your stay and your expectations were met.
We hope to see you again soon!!

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Reviewed 28 July 2014

We expected our stay to be pleasant at the Premier Inn as we have stayed at Premier Inns about six times over the last two years. The staff are very friendly and helpful. The rooms and bathrooms are spotlessly clean and the bed is really comfortable. All the facilities you would expect are in the room and if you require extra items you are asked to let reception know and they will provide them.

  • Stayed: July 2014, travelled with family
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Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa T, Reception at Premier Inn Birmingham South (Hall Green) Hotel, responded to this reviewResponded 7 August 2014

Dear Christine H,

Thank you for your lovely feedback regarding your recent stay with us at Premier Inn Birmingham South Hall Green. We take great pride on clean, comfortable and affordable accommodation and excellent service, so I am very happy to read that you thoroughly enjoyed your stay.
We hope to see you again in the future

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Reviewed 26 July 2014

Premier Inn's slogan - and I want to tell you that this was honoured by them when we stayed there last weekend. The fire alarm was actioned at 5.58 a.m, Sunday! It went off for just a short time and we didn't have to vacate the building but we did have to get out of bed and our sleep was clearly disturbed. At check-out I just asked the receptionist if anything was going to be done about the alarm going off and without question I got a full refund! I was absolutely delighted and genuinely surprised. I do, however, have to say that I feel I only got it as I asked since our relations booked out before us and were not given a refund. The receptionist did ask if everything had been all right for them and as they just said, "Yes" so no refund offered. As to the hotel itself, well there was the usual Premier Inn standard of cleanliness but our room could have done with a bit of freshening up and a coat of paint, especially on the very large window sill. Our room was very dark and I confess I was glad we weren't staying longer. We were on the upper floor at the back and there was only 1 small window. So if staying there again - which is a distinct possibility - I'd ask for a brighter room. Breakfast was absolutely fine. We had continental but our relations had cooked and whilst the quality of the food was excellent, they did have rather a long wait as it wasn't the self-service option favoured by many Premier Inns. I am, yet again, impressed by Premier Inn. Long may they last!

Room Tip: Read my review!
  • Stayed: July 2014, travelled with family
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Thank IrishbyProxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

This is a great place to say and so central, bus goes from right outside the door to Shirley & Solihull, rooms are great even a fan provided as it was very hot when we stayed, good food, great parking if you have a car. We didnt arrive until 12 midnight and i had checked in online, so no hassle when we arrived, just confirmed our booking with reception and away we went


  • Stayed: July 2014, travelled as a couple
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Thank jellytotts33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa T, Reception at Premier Inn Birmingham South (Hall Green) Hotel, responded to this reviewResponded 7 August 2014

Dear jellytotts33,

Thank you for taking the time to write your review.
I am pleased that you enjoyed your stay at the Birmingham South Hall Green Premier Inn and found your accommodation and surrounding area ideal.
We look forward and hope to seeing you again in the near future.

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Reviewed 22 July 2014 via mobile

On arrival this is everything you would expect from a Premier Inn. The room was comfortable and despite the hot weather, was not too warm. The receptionist went out of her way to find me a safety pin in the evening. However, I was extremely disappointed with breakfast. I ordered poached eggs and my colleague bacon and beans. This took over half an hour to arrive which is far longer than I've had to wait for breakfast at this type of establishment and made us both late for work. Overall, it was a pleasant stay, but perhaps opt for the continental breakfast!

Stayed: July 2014, travelled on business
Thank elw229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa T, General Manager at Premier Inn Birmingham South (Hall Green) Hotel, responded to this reviewResponded 24 July 2014

Dear ELW229

I sincerely apologise that your breakfast took so long in coming out to you. We have just recruited two new chefs on site, around the time of your visit. They are learning very quickly and the pace is picking up. However you should have been told of this and supported along the way to make sure it didnt take as long so i truly apologise for that and this is something i do not expect to have happened to you. Please do not hesitate to contact me so i can discuss further with you on (0121)7444414. We do hope to see you back with us and please do make yourself known to myself or another member of staff.

Kind Regards

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Additional Information about Premier Inn Birmingham South (Hall Green) Hotel

Address: Stratford Road | Hall Green, Birmingham B28 9ES, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free Parking Restaurant
Hotel Style:
#4 Business Hotel in Birmingham
#8 Family Hotel in Birmingham
#25 Romantic Hotel in Birmingham
Price Range: £48 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham South (Hall Green) Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Premier Inn - Birmingham South (Hall Green) is ideally located just off the M42 Junction 4/5, 6 miles from the city centre and 8 miles from the NEC and Birmingham Airport. We have 52 recently refurbished en-suite bedrooms with shower units only. Complimentary tea and coffee making facilities in all rooms. Flat screen TVs with freeview in all rooms. We offer either an "all you can eat" premier breakfast or a continental for the lighter option. We are situated adjacent to a Toby Carvery offering our guests evening meals.The reception is manned 24 hours,so check in after 2pm at your convenience. Directions: From M42, take exit 4 to A34 (towards Shirley) , then pick up A34 (Birmingham). Go straight over 6 roundabouts. At the 7th roundabout, take the 4th exit. The hotel is on the left. ... more   less 
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Premier Inn Birmingham South (Hall Green) Hotel Birmingham

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