We booked this hotel using a price comparison site and the reviews on there all said 'decent, clean and comfortable' - which, to be honest, were all my partner and i were looking for on an overnight trip to Birmingham. When we (later) read some of the reviews here, you can imagine we felt some trepidation as we pulled into New St station
Having stayed in many travelodges/premier inns/ramadas etc up and down the country for work I was VERY pleasantly surprised by the cleanliness and standard of the comfort inn.
The only 'complaint' we had was:
We asked twice for extra towels and they couldn't get us any (Having said this, there were 4 guest size towels and a towel bath mat in the bathroom)
The great things were:
IT WAS CLEAN! (like properly, the top of the wardrobe, skirting boards, bath, behind the loo, inside the drawers, everywhere hoovered)
The towels and sheets were good quality and (obviously) clean
The bed had a nearly new mattress on, and was delightfully comfortable
The tea/coffee making facilities (which had no limescale/dust/marks) included a kettle, two cups and saucers and four sachets of tea (and four of coffee) with about 6 milk pots (yeah, not loads, but it's disgusting anyway - go and buy a proper pint of milk from the corner shop not 200yards away)
The flatscreen freeview TV (32") worked perfectly
They let us check in at 11.30am (we called when our train had arrived just to see if we could drop our bags off etc)
The standard hotel bar has plenty of seating, a pool table and friendly staff - and wasn't ridiculously priced.
All in all, the hotel is slightly dated, yes, and builders are working on New St Station so noise can currently be heard (although we did sleep uninterrupted with the window open all night - and it's not really any noisier than my old city centre flat!) and the convenience, price point and positive experience we had would make staying here again a no-brainer! - Simply Brilliant!
- Official Description (provided by the hotel):
- The Traditional Comfort Inn Birmingham City Centre is situated in prime position adjacent to Birmingham's New Street Train Station, With regular connections to the NEC and Birmingham's International Airport, the ICC, NIA and Symphony Hall are all within walking distance, you truly are in the heart of the City! The Famous Bullring centre is a 2 minutes walk away with all its major stores, with a wealth of restaurants, bars, theatres and attractions to suit every taste on our doorstep. The Comfort Inn makes for the perfect place to stay for both the business and leisure traveller. 40 well appointed en-suite bedrooms which are brightly decorated and comfortable, each with television, telephone, Wifi, trouser press and tea/coffee making facilities. The Station Bar is relaxed with large screen TV (Sky Sports) , light bars snacks & drink promotions not to be missed! The traditional Breakfast room offers both continental and Full English Breakfast which is freshly cooked to order.. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Birmingham Hotel Birmingham
- Birmingham Comfort Inn