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“Excellent stay”

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Novotel Birmingham Airport
Ranked #24 of 118 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
Reviewed 26 December 2011

Stayed here as we were planned to go to a concert at the NEC. Check in was efficient and speedy. We ate in the restaurant and food was good, as was the service. Rooms seemed to be well soundproofed and there was no noise from the adjacent airport. We found actually getting to the hotel was a tad confusing. We drove into the 'compound' part of the airport where you pay £1 for 10 minutes parking, thinking you could access the hotel from there. In fact, it is round the back and you have to drive up to the ramp and then drop off your luggage before parking in the multi-storey which although subsidised by your hotel booking, isn't cheap. Apart from that everything was fine and we would return if we went to the NEC again.

  • Stayed: December 2011, travelled as a couple
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Thank CarolineMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this reviewResponded 3 January 2012

Dear Reviewer,
Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back to the Novotel Birmingham Airport soon.
Kind regards,
Ian Dick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,026 - 2,032 of 2,467 reviews

Reviewed 24 December 2011

The hotel has a terrific location, just metres from the airport terminal. The service is very good and the bar and restaurant offer good food in a relaxed atmosphere. Breakfast is served from 5am, so you can eat even if your flight depars very early. Rooms are reasonably quiet, although looking just a little tired. In-room internet access is available, although bundled with film package, so expensive. Staff at the check-in desk are really helpful.

  • Stayed: December 2011, travelled on business
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Thank weeklyflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this reviewResponded 3 January 2012

Dear Reviewer, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Ian Dick

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Reviewed 24 December 2011

I arrived at the airport after having my wallet picked and had nothing except my passport. I booked the hotel online with PayPal and arrived at their door 30 mins later.
The staff were exceptional in processing my quick booking.
The lobby was very nice, well furnished and had a nice atmosphere. The room was exceptional - a 4 star room for a 2 star price. The only snag not worthy of dropping review points was that the air con was a bit loud. I just got up and turned it off :)

A great find

  • Stayed: December 2011
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Thank ma11achy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this reviewResponded 1 January 2012

Dear Reviewer,
Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back to the Novotel Birmingham Airport soon.
Kind regards,
Ian Dick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2011

Great location, right next to airport, with a welcome greeting at the desk, and in the resturant.
Good room with kids (fold down) beds already made up when arrived.

Parking is slightly complicated due to being an airport location, and even with the hotel discount expensive.

Overall a delightful stay.

  • Stayed: December 2011, travelled with family
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Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this reviewResponded 1 January 2012

Dear Reviewer, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Ian Dick

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Reviewed 22 December 2011

The location of the Novotel can't be better, right across the street from the airport and a nice walk and tram ride to NEC. However, the room is small, bathroom smaller yet. I don't know why they bothered to put a door on the closet with the toilet. I couldn't even think to shut it is I was in there as there is no room for me to do so. Took a while to figure how to turn on shower as it is quite reto. Can't figure out if the hotel is trying to be ultra mod or is just cheap or what. Breakfast is good.

  • Stayed: November 2011
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Thank Bichonbuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2011

We stayed here while seeing a concert at the LG arena, travelling by train. Ideal location for the train station and LG Arena - most of it is undercover and you take the sky rail link from arena/station to airport and hotel. All are easily walkable.
Hotel is lovely, very ontemporary style, rooms are a very good size. Bathroom has a large shower and no bath which was fine for us. Toilet is separate and a little cramped when trying to shut the door. We had a cheap deal which included breakfast. Breakfast was the usual hotel buffet style, and very good.
Would definitely stay here again if we needed to use the airport or NEC/LG arena.

  • Stayed: November 2011, travelled as a couple
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Thank Terrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this reviewResponded 21 December 2011

Dear Reviewer,

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back to the Novotel Birmingham Airport soon.
Kind regards,
Ian Dick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2011

Was treated well on checking in and thought the staff very helpful, had a problem with the iron in the room and asked for another one, which arrived very quickly, however that one wasn't much better. Rooms are ok but to keep out the noise you need to shut the door between the bathroom and main room door.

  • Stayed: December 2011, travelled on business
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Thank paulM7761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this reviewResponded 19 December 2011

Dear Reviewer,

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back to the Novotel Birmingham Airport soon.
Kind regards,
Ian Dick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Birmingham Airport

Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
Price Range: £78 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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