Check in is at a machine that demands your e mail address as a mandatory entry. I asked if this would lead to endless e mails from them and was assured it would not. In fact on getting home I found I had been forcibly enrolled in their loyalty program.
Room (336) was near a very noisy lift (elevator), making it almost impossible to sleep. Next day staff admitted that they are well aware of the problem. The hotel was not full when I checked in so it was not necessary to use this room. The primary product you want from a hotel is a place to sleep, everything else is frills. This hotel failed to deliver.
Breakfast consisted of warm juice, cold eggs and old, dried-up and hard chocolate croissants.
For once I found airline food very good, and the aircraft nice and quiet.
- Official Description (provided by the hotel):
- The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more less
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- Also Known As:
- Novotel Birmingham Airport Hotel Birmingham
- Accor Birmingham Airport
- Hotel Birmingham Airport
- Birmingham Novotel