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Novotel Birmingham Airport
Ranked #25 of 117 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
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2,327 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (280)
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Milton Keynes, United Kingdom
Level Contributor
100 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 1 February 2014

A very nice hotel, which is clean, stylish and comfortable. However, the selling point is it's location. You walk out of the front door, over a quiet service road and through the door of departures.

This is an ideal choice for a pre flight stay at Birmingham airport.

On a special note, i was majorly impressed by the staff who were so helpful and pleasant from the very 1st minute. Keep it up, as I for one detest the many hotel staff found worldwide who look down their noses at all the guests, which sadly happens much too often for my liking!!

Room Tip: Booking an executive room is good if you want entertainment as it's is included in the room rate...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 3 February 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunnyvale, California
Level Contributor
127 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 23 January 2014

I was surprised at how good this hotel actually is. I arrived 3 hours ahead of check-in and they let me in with no additional charge. Hotel is directly opposite the departure area, so when you arrive you should head that way. Restaurant is decent, breakfast is simply great. The train to downtown Birmingham is quite convenient, so you could actually stay here and commute to the city if you'd like.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shen_Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 24 January 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vasteras, Sweden
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 January 2014

I hired a car to get to the hotel and found it was longer to walk to the car rental than it was to check in at the hotel. I will have to check a map next time.

The hotel is clean and fresh the rooms are modern and spacious. Very quite considering the location and i did not hear a single plane during my stay.

The Bar staff sadly let the hotel down the woman behind the bar messed up our orders and served average drinks. Thankfully the duty manager stepped in and the food orders started arriving and the service increased 10 fold.

A fire alarm at 0430 reminded me of the importance to wear suitable clothing to bed, and it seemed like the staff were also woken as there was total lack of organisation when it came to mustering.

Despite these two issues i would definitely stay here again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 20 January 2014
Thank you for your comments, I can assure you that I will personally look into the comments you have made, and they will be dealt with accordingly. I look forward to welcoming you back to the Hotel very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walsall, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2014

Local meeting and I didn't want to stay in the city centre so the airport hotel was picked. Seemed convenient.
There are no car parking facilities with the hotel but they point you to the local short term airport car parks. Not cheap. So my advice is, it is fine by train or if you are dropped off. If I hadn't asked if they offered discounts for guests I would have paid £27 for the overnight stay and not £16.
The room was a good size and the bed (Queen Anne size) very comfortable. The toilet was separated from the bathroom, which was a very claustrophobic size.
The bathroom was clean with an efficient bath and combined shower. The shower end had a perspex panel so no sticking curtains. And also had the full "rain" shower head as well as the standard hand grip. Both features I liked very much.

There was an internal fire door just after the toilet door so I don't know if they sometimes section the room off from the toilet!!! Loss of space for the guest there though. Strange....

Reception felt very clinical, and the receptionists very professional and precise. Almost like stand up robots greeting guests. It wasn't my style. It was like being in a futuristic minimalistic clean environment. Some people will love it. I didn't. Nothing wrong with it. Just not my preference.

The company booked and paid in advance. The quick check-in doesn't work without the payment card so I had to wait. It wouldn't let me check out either. So I had to wait.

To me it was an OK hotel, but not for me.

Room Tip: access to the airport is great. Only use it as a very short stop off.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 16 January 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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