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“Perfection”

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Novotel Birmingham Airport
Ranked #25 of 117 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
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2,326 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (280)
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Cork, Ireland
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 June 2014

Stayed here for 2 nights. Room was clean and modern, bed was very comfortable. Toiletries were poor. Tea/coffee facilities were good in the room. Restaurant and breakfast were lovely. Location to NEC IDEAL. Would stay again.

Room Tip: Ask for quiet location on high floor...excellent nights sleep!
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels

Helpful?
1 Thank Youngcouple481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 20 June 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I have noted your comments about the toiletries, I look forward to welcoming you back again very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 June 2014

Location location location!
So easy - arrive polite receptionists .. Good room size with separate toilet/ shower and nicely prepared ie clean- we never heard the planes etc in the room
Bar prices on norm with larger groups- however if you walk to the terminal across the car park which has a marks and spencer you can load up..
We drank in the bar not cheap but convenient - the staff were excellent even turning the tv's over to the TT coverage!
We ate in the restaurant the second night and the meal was very good
Remember to get the discount parking ticket our charge dropped from £60 to £26 in the short medium car park it's even cheaper in the long stay which I will do next time
Overall this stay was very good and provides a consistent quality which is reassuring

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank john p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 19 June 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shropshire
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 June 2014

We stayed here the night before an early flight. Great location right by the car park No 1 and a minute walk from the terminal. We didn't eat in the hotel as we went into the airport to eat. Good sized room, we had a double bed and a sofa bed as well so slightly less space due to sofa bed. Room very quiet due to glazing. Friendly staff. Would definitely stay again the night before a flight. We booked a few months ago for a good price.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jen1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 19 June 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wales
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 June 2014

When I reviewed the Novotel at Bhx in Oct 2013 I described the hotel as unconcerned and ill equipped when things go wrong. Now in fairness to hotel manager, Mr Ian Dick I owe him this update.

He contacted me after my Oct review and although he couldn't change what had happened he offered me a preferential discount if I was prepared to give the hotel another go, and persuaded me things would be different next time. So in March 2014 I booked 15 days parking and 1 room accommodation for Friday 13th June.... surely this would be the best date to test the hotel.

How pleasing it is to say things could not have been better. We stayed in an executive room on the 4th floor, and I'm sure it was considerably quieter than most hotel rooms I've stayed in. This time I was really impressed with the staff and I detected a more professional and efficient manner in the hotel from reception to the restaurant. The service was helpful and not over-friendly, which hit the right note for me.

Perhaps last time I was unlucky or may be this time I was lucky....who knows? One thing is certain, I was impressed with Mr Ian Dick's commitment to make amends. I think that's called customer service....What more can anyone ask?

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 17 June 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moira, United Kingdom
Level Contributor
378 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 15 June 2014

We had a combined deal with a weeks parking at AirParks which has a shuttle from their offsite carpark about 20 mins away. Its all very secure and efficient.
The hotel is clean and very quiet, all windows are triple glazed. there is a slight rumble from the lifts but we were not disturbed.
it is literally a 2 minute walk from the hotel entrance to the departure lounge across the road.
We didn't use the restaurant, there are also cafes and a small shop across in the airport building where food can be bought. There is also a small fridge in the room, not really a min-bar as it only contained (expensive) bottled water, but fine to keep our carton of milk.
Its a very relaxing stress-free way to start a trip, we would use again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GandC_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 16 June 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 June 2014 via mobile

Booked for a overnight stay as I had a early morning flight to ibiza I booked thru third party travel republic I must add travel republic were fab will use them again hassle free anyway welcoming foyer calm and inviting easy check in had a quick quite sleep had to be up by 4am managed to get a slice of toast as full breakfast is not available till 5 am but a choice of continental is there rooms fine beds low and small gap on one side to get out of sofa was better comfy and firm but for a overnight few hours not a problem I paid £65 for 2 with breakfast cheapest I could get but worth it cause of the hassle free location and as I went night before I checked in my lugagge then so even better as I never had to queue in morning like the others as I had done night before had a little problem with breakfast but was sorted when I got back home thanks piotr I would defiantly stay there again as it's a fab location convienient stress free thanks novotel

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jaz40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, 16 June 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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