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“very comfortable hotel with friendly staff”

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Novotel Birmingham Airport
Ranked #23 of 117 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
Cheshire
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“very comfortable hotel with friendly staff”
Reviewed 19 March 2010

Stayed just one night at this hotel before flying out from the airport. We ate dinner in the resturant which was very good and excellent value for money. Check in and out was very efficient and the staff were helpful and friendly. Would definately use this hotel again.

  • Stayed March 2010, travelled as a couple
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Helpful?
1 Thank pamroseCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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scotland
Level 3 Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 March 2010

Just returned from another stay at the Novotel. Perfectly situated right next to the airport ,sky rail,NEC and rail links. The staff are very helpful and welcoming, the hotel is clean and the rooms perfect. The beds are extremely comfortable and the ensuite well appointed. I would recommend this hotel without hesitation and look forward to my next visit

  • Stayed March 2010, travelled with friends
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1 Thank claychalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kissonerga, Cyprus
Level 5 Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 March 2010

Spent one night here prior to flight in morning. Bedrooms very comfortable and clean. Bathroom is very spacious and plenty of toiletries. In fact I took the shampoo with me on holiday and it lasted 2 weeks!! so who knows how much is thrown away after just one nights stay? Best thing is the close proximity to the airport departure lounge. 2 minutes across road. Pretty expensive to eat in restaurant, so we went into departure lounge of airport and had reasonable meal at Frankie and Benny's.
All in all a good choice and will stay there again

  • Stayed February 2010, travelled with friends
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Helpful?
2 Thank Stuart1374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 March 2010

I travel at least once a year to Birmingham for a conference at the NEC and this past year my company booked our hotel at the Novotel at the airport. GREAT hotel and location for the NEC. You can walk directly from the hotel into the airport which is just across the street and then once inside the airport you can take the tram (60 seconds) to the NEC.

The hotel was very clean and the room was plenty large enough for 1 person and also very clean. Windows are thick and i never heard any noise outside. The bed was very comfortable and the bathroom was plenty big. Ate at the hotel for dinner one night and the food was only OK. But fun staff. Room service was ordered one night and the meal arrived hot and was presented very nicely.

There is a bar and waiting area downstairs which was always clean and looked inviting. I will be staying here this next year as i really had a great stay.

The airport is open 24 hours and there is a Starbucks inside that also stays open 24 hours. That was a nice treat since i often came home late in the evening and it was nice to be able to walk across the street and get a nice caramel machiato at any hour i wanted!

  • Stayed September 2009, travelled on business
    • Value
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Helpful?
1 Thank jsfountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jc30
Level 5 Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 February 2010

Most of the comments made by previous posters would fairly sum up the Novotel - best location, good comfortable rooms and reasonable prices. Our rate included breakfast, which, although some posters found too basic, suited our personal needs. My husband had the hot buffet breakfast (bacon sausage etc) which he said was good; I had the cereals and toast with honey which was perfectly adequate for me. There was also a selection of pastries, cheeses, cold meats and yogurts, jams etc. Coffee was very strong, which was fine for us. The staff were very attentive and service was good in the restaurant and at reception. We ate in the restaurant at night; the food was perfectly fine but a little expensive for chain hotel fare. Midday checkout was also a bonus for us as we could have a lie-in with no early morning departure. A minor problem we found with the room is the separate loo - slightly inconvenient to have this separate from the bathroom. Otherwise, the Novotel is a very good option for an airport overnight stop.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank jc30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, U.k.
Level 4 Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 February 2010

This hotel is in a perfect location - Novotel Birmingham Airport is literally across the road from the 2 passenger terminals at Birmingham International Airport and a 90-second free ride on the sky-train from Birmingham International Railway Station, which is itself connected to the Birmingham NEC building and near to the LG Arena.

Like all Novotels the staff were very nice to me and my room was warm and most importantly clean!

The hotel has its own restaurant (which I didn't get to try) but also as you are over the road from an airport there are more choices inside the terminal building including 'Frankie & Benny's', Starbucks etc.

The only small problems I found were on a technical level - for some reason the TV system doesn't have the Freeview digital channels - this does not need to be a deal breaker for a hotel, but if you have a few hours to kill before going out or before you go to sleep, it seems strange that such a modern hotel chain would still have such a cumbersome TV system, especially after the national digital switch-over. It would also have been useful to have access to television schedule listings via something such as teletext.
Also I could not get the audio connector for mp3/iPods to work in my room (room number 208). I followed the instructions but it didn't seem to respond to my working iPod Touch but I forgot to mention this to the front desk when I left, as it could just be a loose wire etc.

Pros:

*Amazing location for travel options + NEC/LG Arena
*Very nice bedding with a thick duvet.
*Room safe
*Sound from the television is pumped into the bathroom which means you can keep listing to the TV audio while you brush your teeth etc.

Cons:
*Dim toilet light (separate to bathroom). I assume it is an energy saving bulb - which is great to have - but mine just seemed to take an age to brighten up fully.
*No Freeview digital channels or schedule listing channel
*Audio connector for mp3/iPod didn't work

Outdated TV system aside, the warm and clean Novotel at Birmingham Airport is literally the closest you can stay from the Terminals. The breakfast was fairly basic but perfectly good enough if you can get it included with the room price, as on its own it seemed fairly pricey. Also I would have liked to see a few more hot vegetarian options.

For any traveller using Birmingham Airport, International Railway Station or going to see a show at the NEC/LG Arena you couldn't have a more convenient place to stay.

  • Stayed February 2010, travelled solo
    • Value
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Helpful?
1 Thank dangermousetrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2010

stayed here before a holiday, location could not have been better, literally under a minute from walking from the lobby to the terminal (a real minute, not like some hotels who claim they are close to an airport but are 15/20 minutes walk!). check in was a doddle, anthony on reception was brilliant, i had loads of questions and he answered everything, a real nice change! didnt eat in the restaurant bbut used the bar and the staff were again really nice and chatty, made us feel very wlecome. minor grumble, woman on reception when checking out (ritta?) was a bit miserable and a little too harsh in her language? but then it was about 5am so understanble!will defintely use again though!

  • Stayed January 2010, travelled as a couple
    • Value
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Helpful?
1 Thank gottilitsgone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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