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“perfect hotel everything was absolutely brilliant”

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Novotel Birmingham Airport
Ranked #24 of 117 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
leicester, uk
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“perfect hotel everything was absolutely brilliant”
Reviewed 7 June 2010

We stayed at this hotel on 28th may 2010 everything was perfect from the minute we arrived to the minute we left. When we booked the room it stated that prepayment was made either before arrival or on arrival so i was plesently surprised when the recepionist asked on arrival if i wanted to pay for the room by cash or by card as i just assumed it would have to payed by card seems the reservation had to be secured at time of booking by a card, so i thought that was good. Upon entering the room the room was spotless, it was really clean everywhere. Also on the bed the pillows were the softest you will ever sleep on. The room had everything you could want it had a lcd tv, safe, mini bar, kettle and buscuits with tea and coffee, work station, and a very comfortable bed. The room was very modern, this even extends into the bathroom where there was built in speakers so you could hear the tv in the bathroom. The rest of the hotel was also modern throughout.
This hotel is in a ideal location for the airport and also the nec or the lg arena.
The hotel was worth every penny. If you book you will not be dissapointed.

  • Stayed May 2010, travelled as a couple
    • Value
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Helpful?
Thank vanessa r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, Manager at Novotel Birmingham Airport, responded to this review, 17 August 2010
Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor.com following your recent stay at the Novotel Birmingham Airport.

I was delighted to hear that you enjoyed your stay with us and that you were impressed with the standard of our bedrooms and location for the NEC, LG arena and Birmingham International Airport.

We very much look forward to welcoming you back to the hotel in the near future.

Kind Regards,

Matt Brett
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Spain
Level Contributor
125 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 27 May 2010

We have stayed at the Novotel on several occasions now - the latest being earlier this month. Typically we arrive into Birmingham on a late flight and want a good night's sleep before picking up a hire car the following morning and setting off on our journey.
For our purpose this hotel is great. It is located within two or three minutes walk of the terminal. Check-in has been carried out professionally and quickly. We have found the superior rooms clean, comfortable and more than adequately equipped. Perhaps we have been lucky, but we have never had a problem with noise from outside, from the corridors or from adjoining rooms We cannot comment on the restaurant because we arrive usually fairly late and tend to sleep beyond the hours during which breakfast is available. We have, however, had a nightcap in the bar and, although it may lack "atmosphere", the service has been prompt and friendly.
Overall this hotel has met our needs and, in our view, offers value for money. We shall stay there again and would recommend it to others looking for a one night on-airport hotel.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Inmigrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, Manager at Novotel Birmingham Airport, responded to this review, 17 August 2010
Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor.com following your recent stay at the Novotel Birmingham Airport.

I was delighted to hear that you enjoyed your stay with us that you will consider staying with us in the future.

We very much look forward to welcoming you back to the hotel.

Kind Regards,

Matt Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midleton cork
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 April 2010

Check in-fine. Bar food-poor, rubber steak! Room- no air con very hot all night, able to hear bedroom activity from the next room, kept awake by the lifts working, and the room above me using the bathroom! Breakfeast- good. Stay again-NO.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank joolaaaree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, Manager at Novotel Birmingham Airport, responded to this review, 5 May 2010
Thank you for your feedback which I will discuss with my management team, we have as of this week a new air conditioning system installed throughout the bedrooms which can be operated by individual controllers. Over the last 4 months the new system has been gradually commissioned and will much improve the comfort of all of our guests, while residing at the Novotel.
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cambridgeshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 April 2010

when booked into this hotel we upgraded to a superior room at an extra cost but found our friends standard room was exactly the same and cheeper. When it came to parking hotel staff were not helpful and didn't tell us the full price which was £13 for overnight and £2.00 to unload our bags. Reception staff were unhelpful with with any request or question we had. Would not ever stay here again as you have to enter the airport at terminal 2 just to pay for your parking. Did not enjoy stay we ended spending our evening in sister hotel ibis which was half price on drinks and rooms exactly the same almost half the price and very helpful and friendly staff !!!!!!

  • Stayed April 2010, travelled with friends
    • Value
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Helpful?
1 Thank hayles03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBIA, Hotel Manager at Novotel Birmingham Airport, responded to this review, 12 April 2010
Thank you for your feedback which we always appreciate, in relation to the comments our executive rooms contain additional supplies i.e. robe & slippers, complimentary Nespresso machine and free internet access. In relation to the car park charges, we do not have any free hotel parking unless pre booked in an inclusive package where clients generally use NCP or APH car parks, as we are located 'on airport' opposite terminal 1 departures. We do however have free vehicular access to the hotel frontage for all clients to drop off their colleagues and luggage, in order to avail of this we need to validate tickets on arrival otherwise NCP charges do apply. We also offer a 30% discount on parking at the NCP short & medium car parks, which is £13 per night.
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newport pagnell
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 2 April 2010

We stayed one night in a mid category room (superior?) and were very pleasantly surprised. The hotel isn't exactly easy to find , but its location from the terminal is very convenient. Check-in was smooth and when we entered our room it reminded us of the type of room at The Hilton Heathrow which we often use-very nice. The hotel has a decent bar although the seating type and their layout mean you would be left standing if the bar was busy. We had dinner and were again very impressed. Helpful,efficient staff and a good menu. We felt very relaxed, and noticed that for diners on their own the restaurant had tables which didn't leave them standing out like billy no mates, and had a personal TV screen with headphones. Overall the hotel was clean with good quality furnishing and staff which were a credit. The most surprising thing for us was breakfast. Most one night hotels have a breakfast buffet which isn't that appealing, but this was great. There was a good choice and most important of all, it was hot. Would definatelty stay again if flying out from the airport or attending the N.E.C.

  • Stayed February 2010, travelled as a couple
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Helpful?
1 Thank Jewelleryjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2010

Stayed just one night at this hotel before flying out from the airport. We ate dinner in the resturant which was very good and excellent value for money. Check in and out was very efficient and the staff were helpful and friendly. Would definately use this hotel again.

  • Stayed March 2010, travelled as a couple
    • Value
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Helpful?
1 Thank pamroseCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 March 2010

Just returned from another stay at the Novotel. Perfectly situated right next to the airport ,sky rail,NEC and rail links. The staff are very helpful and welcoming, the hotel is clean and the rooms perfect. The beds are extremely comfortable and the ensuite well appointed. I would recommend this hotel without hesitation and look forward to my next visit

  • Stayed March 2010, travelled with friends
    • Value
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Helpful?
1 Thank claychalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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