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Novotel Birmingham Centre
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Reviews (1,553)
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All reviewsbroad streetseparate toiletcar parksymphony hallbarclaycard arenaexecutive roombirmingham centrebrindley placebars and restaurantssaturday nightnight lifesofa bedcentral locationcoffee machinelight sleeperearly hoursstayed here for one night
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1,094 - 1,099 of 1,553 reviews
Reviewed 22 April 2013

Right on Broad Street and next to brindleyplace you couldn't get a better location. From the warm greeting on check in, through a couple of meals to departure all the staff were friendly and pleasant, not always a given in chain hotels. The restaurant was fine, menu well planned so that they could deliver fresh food to order, breakfast was fine and the prices acceptable for a 4 star.
Talking about 4 star I suppose it just about qualifies although it is a little spartan, but on the plus side the beds were very comfortable, which is more than can be said for the pillows. It's very handy having a car park underneath the hotel but unless you want covered parking the car park on Sheepcote Street, opposite the hotel, is half the price and you can come and go.
I got a good deal on the hotel and thought it was great value, but beware of paying anything like rack rate if you can avaoid it.

  • Stayed: April 2013, travelled as a couple
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Thank manofekent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 23 April 2013

I’m delighted you enjoyed your stay. Please rest assured that I have taken note of your comments. I hope we can welcome you back to the Novotel Birmingham Centre very soon.
Kind regards, Richard Marsh, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2013

I arrived early at about 1.15pm and parked my car at the front. Asked reception staff if I could leave my bags while I dropped off my car at work in the City and was told I could check in there and then and leave my car out the front while I did that. Very friendly and explained everything thoroughly.

Stayed in one of the Executive Rooms which for what I paid was good value for money. Nice modern bathroom although the toilet and main bedroom looked a bit dated, hence my lower review of very good, but would definitely stay again and recommend

  • Stayed: April 2013, travelled as a couple
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Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 22 April 2013

Thank you for taking the time to write a review about your recent visit to at Novotel Birmingham Centre. I’m delighted that you enjoyed your stay and we have noted your comments. I hope we can look forward to welcoming you back again very soon?
Kind regards, Richard Marsh, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2013

The room was great, the staff were all very helpful and ensured we were comfortable and happy - we enjoyed our stay, thank you.
Good facilities for kids, fast room service and very good food.
Lovely hotel in a perfect city location.

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank AceKandW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 22 April 2013

Delighted to hear that you enjoyed your stay at Novotel Birmingham Centre and making particular reference to the team and the hospitality they provide, is very pleasing! We work hard at inspiring and motivating the team to ensure every guest has a hassle free and relaxing stay!
We look forward to your next visit. Kind regards, Richard Marsh, General Manager.

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Reviewed 17 April 2013

We stayed at the Novotel Birmingham Centre for 2 nights in April. The hotel is very conveniently located and the addition of the underground secure car park an added bonus. It is £14 for 24 hours but in my opinion it was worth it for piece of mind. The rooms were of good quality and the reception staff very friendly. The breakfasts are expensive in Novotel, so if you get chance to book this in your package before hand I would definitely do that because at £15 per person its not cheap, but it is good.
There is a little noise at night from the town centre revellers but this is to be expected, especially at weekends.
I would have no hesitation staying here again and have in fact booked another two night break for the family in August here.

  • Stayed: April 2013, travelled with family
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1  Thank grooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 19 April 2013

Thank you for taking the time to write a review about your recent visit to at Novotel Birmingham Centre. I’m delighted that you enjoyed your stay and we have noted your comments. I look forward to welcoming you back at Novotel Birmingham Centre very soon.
Kind regards, Richard Marsh, General Manager

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Reviewed 17 April 2013

Good location, and the breakfast was a buffet and very filling. The bar was open all night so after coming back from the casino it was a good pit stop before heading to bed. I would advise not to book the hotel parking as there is parking next door to the hotel and it is cheaper and more convenient.

  • Stayed: April 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Harmesh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 19 April 2013

Delighted to hear that you enjoyed your stay at Novotel Birmingham Centre and making particular reference to the team and the hospitality they provide, is very pleasing! We work hard at inspiring and motivating the team to ensure every guest has a hassle free and relaxing stay!
We look forward to your next visit. Kind regards, Richard Marsh, General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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