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“Birmingham in the heat”

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Novotel Birmingham Centre
Ranked #48 of 118 Hotels in Birmingham
GreenLeadersBronze level
Reviewed 13 July 2013

great location right in the center of birmingham. car park under hotel. only problem lat 400 yards took 35mins at 5.30pm.
reception and rooms typical novotel, staff all very good restaurant and bar staff all attentive and the food was well served and of a high standard. no real need to leave the hotel.

  • Stayed: July 2013, travelled on business
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Thank FoodAndArt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 25 July 2013

Dear Guest,

Thank you for taking the time for your review.

We always appreciate feedback from our customers. I am glad you enjoyed your stay despite the room layout.

In regards to internet connection, I would like to inform you that we now have free Wi-Fi throughout the hotel.

I hope we will have the chance to welcome you once again at our hotel.

Kind regards

Daniel Batista

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1,013 - 1,019 of 1,522 reviews

Reviewed 13 July 2013

Stayed here overnight ths week in an Executive Room on the 3rd floor. The reception area has been refurbished and looks pretty impressive. The room was a good size, clean and equipped with a fridge, safe, large very comfortable bed and tv with good range of channels. During one of the hottest weeks of the year it was surprisingly cool and I had a great nights sleep. The room only had one small window which made it a little dark and I wasn't too keen on the toilet being separate from the bathroom, it's by the room door and is not only dark and pokey but also very unhygienic. My biggest gripe, and this applies to all large chain hotels is there being a charge for wifi. If independent hotels can offer high speed wifi for free why can't you, wifi is as important nowadays as having a tv in the room. The hotel has its own car park and charges £14 for 24 hours. For a City Centre hotel this is reasonable, it's under the building and is gated.

Stayed: July 2013, travelled as a couple
Thank kevinse16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 9 August 2013

Thank you for taking the time to write a review about your recent visit to at Novotel Birmingham Centre. I’m delighted that you enjoyed your stay and we have noted your comments, which we are addressing. I am delighteed top be able to inform you that we now provide FREE WiFi to all our guests!
Kind regards, Richard Marsh, General Manager

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Reviewed 8 July 2013

Standard Novotel in a good location. Public area is newly refurbished and modern. Staff helpful and friendly. The restaurant on both occasions I have stayed there has served surprisingly good food. The standard rooms are dated and in need of redecorating. The executive rooms are better. Downside is the car park charge, and the high charge for internet access. Overall, though if you are in Birmingham on business, this is a good option.

  • Stayed: July 2013, travelled on business
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Thank CADLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 25 July 2013

Dear Reviewer,
Thank you for your review.
Your comments about our facilities, food and service are highly appreciated. Note taken about the standard rooms.
In regards to internet, wi-fi access, I am happy to inform you that it is now complimentary throughout the hotel.
I hope to have the opportunity to welcome again at Novotel Birmingham Centre.
Sincerely
Daniel Batista

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Reviewed 8 July 2013

Visited this hotel for a business trip. The rooms were tidy, the staff were all friendly and efficient. Really can't complain about anything as the location was good too - just a stone's throw from the pubs on the canals if you don't like the rowdy bars on Broad Street.

  • Stayed: July 2013, travelled on business
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Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 25 July 2013

Thank you for your review on Trip Advisor.

I appreciate the comments - especially in regards to the team friendliness and efficiency. They will be delighted to read that.

I hope we can welcome you once again in the future.

Kind regards

Daniel Batista

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Reviewed 2 July 2013

  • Stayed: June 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank SJWHBCM
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 25 July 2013

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Reviewed 2 July 2013

My mum and I stayed for one night and it really made our stay at Birmingham worthwhile. The staff couldn't do enough and the room was very clean and modern. We both slept like logs!
Breakfast was extensive and well worth the price-tag and set us up for the day until dinner time. It really was a fantastic stay and will be back soon!

  • Stayed: June 2013, travelled with family
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Thank Jo2217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 25 July 2013

Dear Jo,

Thank you very much for taking the time to write a review.
We are glad you enjoyed your stay with us. The team will be very happy to hear their service is appreciated so much.
We hope to have the chance to welcome you once again at Novotel Birmingham Centre.

Sincerely

Daniel Batista

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Reviewed 30 June 2013

Great location, great services on offer, and very helpful staff. I stayed here on business for one night, it's near the New Street Station so travel is very easy, and it's located on a busy street full of restaurants and bars.

The hotel is very clean, very modern, with a great restaurant and fantastically helpful staff. I would absolutely stay here again!

  • Stayed: June 2013, travelled on business
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this reviewResponded 1 July 2013

Thank you for your kind comments and compliments, especially about the team! I am delighted that you enjoyed your stay at Novotel Birmingham Centre and look forward to welcoming you back again soon. Kind regards, Richard Marsh, General Manager.

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Additional Information about Novotel Birmingham Centre

Address: 70 Broad Street, Birmingham B1 2HT, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Green Hotel in Birmingham
#11 Family Hotel in Birmingham
#19 Luxury Hotel in Birmingham
#28 Business Hotel in Birmingham
#37 Romantic Hotel in Birmingham
Price Range: £56 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Birmingham Centre 4*
Number of rooms: 148
Official Description (provided by the hotel):
The Novotel Birmingham Centre is an AA rated 4 star hotel right in the centre of Birmingham. We are the first choice for a business trip or a holiday. For meetings, conferences and banquets, Meeting at Novotel offers a professional service to ensure your event runs smoothly and successfully. A short walk for the international Convention Centre, National indoor Arena and Brindley Place. ... more   less 
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Also Known As:
Novotel Birmingham Centre Hotel Birmingham
Accor Birmingham Centre
Birmingham Novotel

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