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“Good choice in the heart of Birmingham” 4 of 5 bubbles
Review of Novotel Birmingham Centre

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Novotel Birmingham Centre
Ranked #39 of 117 Hotels in Birmingham
GreenLeadersBronze level
Istanbul, Turkey
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good choice in the heart of Birmingham”
4 of 5 bubbles Reviewed 16 October 2013

I stayed in Novotel Birmingham City Center due to a business trip. The Best feature of the Hotel is its location, situated in the Center of the City and close to many good restaurants. Thanks to the friendly staff of the hotel. Breakfast is good and rooms are clean.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank viajandomundial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, 21 October 2013
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,

Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (219)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
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English first
Birmingham, United Kingdom
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 12 October 2013

Positioned very well, close to Broad Street and all the central attractions of Birmingham. My room was comfortable and modern with the hotel itself in very good order. The service was good throughout. Good that the wifi was free. I would definitely stay again.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, 14 October 2013
I was really pleased to read your feedback with regards to your recent visit to Novotel Birmingham Centre.
Both myself and the team look forward to welcoming you back to the hotel very soon.

Kind regards

Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level Contributor
170 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

This hotel has all you would expect from a Novotel and is perfectly placed to put you in the middle of a wild night out on Birmingham's Broad Street. It is steps away from the bars and restaurants of the busiest social scene in the city. But also within earshot of it. I was awake half the night listening to the singing, shouting and general revelry; clearly much fun was being had, just not by me. To be fair when this was brought to the hotels attention they were most apologetic and have offered me a room on a higher floor away from the street for my next visit in 3 weeks time. Otherwise the room was clean and well appointed and the breakfast great. Staff were friendly and polite.

Room Tip: If you are out there partying you won't be trying to sleep through it. Otherwise ask for as quie...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, 14 October 2013
Thank you for your feedback regarding your recent stay here at Novotel Birmingham Centre. I am pleased that you enjoyed your visit and that the team offered you a more quieter room during your stay.
We look forward to welcoming you back again in the near future.

Kind regards,

Sharon Thandi
General Manager Name
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brackley
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

Had the need to stay overnight in Brum last Friday evening. Found the Novotel - Birmingham City Centre was offering an excellent rate and made booking online. Turned out to be a great choice - excellent room and excellent breakfast. Would certainly recommend and also stay there again on next visit.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Anthony1910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, 14 October 2013
Thank you for taking the time to write a review on Trip Advisor. I am delighted that you enjoyed your visit.
I look forward to seeing you again in the near future.

Kind regards,

Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
1 review
2 of 5 bubbles Reviewed 8 October 2013

Hard bed. Hard pillows. Very low numbers of staff. cheap tea and coffee. overpriced breakfast.Cheap loo roll. Not what you expect for over£100 per night. Poor advice given re parking at hotel. Location good for icc.
Tv in room broken

  • Stayed October 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Claire E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, 10 October 2013
I am really sorry to hear that your stay was not up to expectations and I can assure you that your feedback is currently being looked in to. I would very much appreciate it if you would contact me directly at the hotel to discuss this with you.
Please could you contact me on 0121 6432000.

Kind regards,

Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saffron walden
Level Contributor
75 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

Solicitious reception staff who took extra trouble with directions to the railway station for a single female on way to meet partner and who were keen to ensure the room's location was suitable e.g. away from communal areas and on a high floor.
Great hotel, next to lots of bars, restaurants etc. Car parking underground easily accessed and didn't seem too expensive for the time used.
Breakfasts were fine, coffee iffy as is so often the case in chains such as these. Mustard quickly found when requested to accompany breakfast; always pleased when this happens.
Very comfortable rooms, plentiful towels and free wi-fi. All good!

Room Tip: Street at front of hotel is vibrant and lively. Quieter rooms are towards the back of the hotel.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SilverTop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, 10 October 2013
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back to Novotel Birmingham Centre again in the near future.

Kind regards,

Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

Stayed a night with family and friends. Rooms are nice and car parking on site (chargeable) which is useful,
The only downside for me was the bar area which for me lacked any kind of atmosphere. You are put around the corner with little in the way of view or interaction. On the plus side we had breakfast included which although a buffet style was fantastic with plenty of choice for any taste. All staff were great and attentive and all parts of the hotel were clean and tidy.
Overall a very pleasant stay and have booked in again.

  • Stayed May 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Haydenc174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, 10 October 2013
Thank you for your feedback regarding your recent visit to Novotel Birmingham Centre. I am delighted that you enjoyed your stay and have noted your comments regading the atmosphere in the bar with my Food & Beverage Manager.
I look forward to seeing you again in the near future.

Kind regards,

Sharon Thandi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Birmingham Centre

Property: Novotel Birmingham Centre
Address: 70 Broad Street, Birmingham B1 2HT, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Green Hotel in Birmingham
#19 Luxury Hotel in Birmingham
#20 Family Hotel in Birmingham
#27 Business Hotel in Birmingham
#36 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Birmingham Centre 4*
Number of rooms: 148
Official Description (provided by the hotel):
The Novotel Birmingham Centre is an AA rated 4 star hotel right in the centre of Birmingham. We are the first choice for a business trip or a holiday. For meetings, conferences and banquets, Meeting at Novotel offers a professional service to ensure your event runs smoothly and successfully. A short walk for the international Convention Centre, National indoor Arena and Brindley Place. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, ACCOR, Odigeo and Superbreak UK so you can book your Novotel Birmingham Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Birmingham Centre Hotel Birmingham
Accor Birmingham Centre
Birmingham Novotel

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