We paid £134 each for three windowless rooms (apparently a free upgrade!). I thought windowless rooms were illegal. We had just travelled from the exceptionally well-appointed and very friendly Hope Street Hotel where we had paid £99 each for a very comfortable room. The Britannia in Birmingham is obviously run to make as much money as possible from helpless customers. Getting there is extremely difficult (it is in the middle of a pedestrianised area) though the hotel staff were good enough to come looking for us when our SatNav got us hopelessly lost because of major roadworks around the city centre. The hotel is shabby, in dire need of renovation, the carpets dirty. There is a bad smell in the lift (food?) as well as in the rooms (stale potatoes). My room had a tiny table - hardly a desk, with the chair missing. The light in the entrance to the room wasn't working. The bed was comfortable enough and the sheets clean, though the cushion on the bed was badly stained (heaven knows what kind of stain) as was the carpet. The TV was a circa 1970 model, looked as if it had been picked up in a second hand shop, 4:3 ratio curved screen. One of the long-life milk containers had obviously passed it's safe life expectancy and it was separated and foul smelling.
Breakfast for a b & b deal costing £134 was disgusting: the toast burnt and soggy (the cheapest kind of bread), eggs barely fried in an inch of fat (you could see it being done), bacon that was impossible to chew it was so tough, mushrooms from a tin. Only the generic baked beans were reliable. Jam and marmalade were of the cheapest kind. All the fruit was tinned and the tinned peaches had a suspicious un-appetising colour.
The staff were generally friendly: this is the only positive thing that could be said about a hotel which is a total rip-off and a shameful example of totally mercenary hotel trade.We had a really bad experience staying there.
- Official Description (provided by the hotel):
- The Britannia Hotel Birmingham is situated in the very heart of Birmingham city centre. The famous Bullring shopping mall is within walking distance and Primark and other high street stores are right next door to the hotel. The hotel's 214 en-suite bedrooms are tastefully furnished, all with tea and coffee making facilities, ideal for cost effective city centre accommodation. ... more less
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- Also Known As:
- Birmingham Britannia Hotel