Public hotel areas majorly need updating. I was on the 7th floor and the lift consistently struggled to reach my floor so I had to take the stairs down several times.
Room was dusty, with a large window that didn't lock from the inside, which made me feel insecure as well as brought a constant draft into the room. Curtains and carpet were stained. Asked for a non-smoking room but was obviously given smoking (maybe due to availability); naturally it smelled awful. There was apparently a big group in the room next door and their merry-making as well as every chesty cough, cackle and burp was clearly audible. Couldn't sleep well because of noise throughout the night.
Best part about this hotel is the location. I expect that's why they're not bothered to improve standard and presentation of the hotel - they know they will get business regardless.
- Official Description (provided by the hotel):
- The Britannia Hotel Birmingham is situated in the very heart of Birmingham city centre. The famous Bullring shopping mall is within walking distance and Primark and other high street stores are right next door to the hotel. The hotel's 214 en-suite bedrooms are tastefully furnished, all with tea and coffee making facilities, ideal for cost effective city centre accommodation. ... more less
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- Also Known As:
- Birmingham Britannia Hotel