Checked in having reserved what I thought was a smoking room to be told they had all been taken, customer service is a new concept here, he explained that even though I had a prepaid reservation with this request they were on a first come first serve bases, wonderful idea of booking something that.
Worst hotel I've ever stayed at, single bed, hard mattress and a postage stamp for a pillow, if you need to use a laptop and charge a phone at the same time forget it, AC sockets are minimal. Last time I saw a tv like this was in the 90's. Needs gutting and refit to fit in with this century, it will be jumping one if this is done. If you are of a certain age, and from the UK you will expect Benny to pop up from somewhere at any minute. This might be a trivial thing, however I have never seen a carpeted floor in a lift before.
I was given a room, it over looked a closed off court like area, so if you needed your window open then you were at the mercy of whomever was drunk at 2AM, arguments and all.
This hotel is stuck in a time hole, well at least its one of those words, and time isn't one of them.
If I found a hotel run by Messer Bates and Mother, I would consider it before this one again.
If they offer you money to stay here, then ask for more and still think long and hard about it.
Stay at your own risk.
- Official Description (provided by the hotel):
- The Britannia Hotel Birmingham is situated in the very heart of Birmingham city centre. The famous Bullring shopping mall is within walking distance and Primark and other high street stores are right next door to the hotel. The hotel's 214 en-suite bedrooms are tastefully furnished, all with tea and coffee making facilities, ideal for cost effective city centre accommodation. ... more less
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- Also Known As:
- Birmingham Britannia Hotel