Myself, husband and two children (10 and 7) stayed here on a return to our home town for a family visit. We booked on a late deal basis so it was good value for money. Close to the M6 and in a very pretty part of West Brom/Great Barr. Husband had been a night porter here several years ago and my brother-in-law also worked here years before that. The reception staff were friendly (tho a little unprofessional later in the evening when wedding/70th bday party guests were milling around waiting for taxis). The bar area was very welcoming and cosy. The bedroom was large and accommodated our family of 4 easily. The bathroom was large. A few hooks on doors would be useful to hang up coats. We didn't eat at the hotel and this is where the disappointment comes in. Upon checking in we were advised of the cost of breakfast - £12.95! This is far too expensive ... especially when pub next door offers full English for £4! We would have liked to have had a bar snack on Sunday early evening but we were advised there were no kitchen staff so instead we spent our money in shop round the corner. Think the hotel could perhaps charge less for brekky or offer "kids eat free" incentives and, if the kitchen is unstaffed, let guests know this in advance please! As we were only 1 of 2 guests in the whole hotel, with only 1 guest expected on bank holiday Monday, I can see why the kitchen staff were having a break but communication is the key. We will return and stay again!
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- Also Known As:
- Great Barr Birmingham
- Hotel Great Barr