We were shunted here at midnight after Travelodge screwed up our booking. My three year old was left on the floor with a duvet and pillow with no covers or pillowcases. The bathroom was disgusting and full of mould. All of this was eclipsed however by the experience my partner and child had the next morning when they tried to use the male toilets by the reception/dining area. . . the toilets were smeared all over with excrement. My young son was pretty freaked out. When my partner reported the state of the toilets to a member of staff she essentially shrugged and said she hadn't had time to clean them . . . this was past 11am!!!!
Filthy hotel, uninterested staff, just don't bother - pay more for somewhere that cares.
- Official Description (provided by the hotel):
- Budget hotel, offering 96 ensuite bedrooms, close links to Walsall, Birmingham, West Bromwich and Wolverhampton. We have a 24 hour check manned check in desk. Check in from 2 pm (12 midday for a £10 surcharge) check out 10 am (12 midday for a £10 surcharge) We also have a brand new spacious underground bar area known as Basement Jacks and a restaurant on the ground floor known as Mumbai Kitchen/ Basement Jacks Bar & Grill. Serving an outstanding Indian Menu alongside our equally delicious classic menu, Steaks, Pies, Burgers and Tikka, Bhuna, Passanda nothing is too much. We look forward to welcoming you to Metro Inns Walsall. ... more less
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- Also Known As:
- Travelodge Birmingham Walsall Hotel Birmingham