Quality of the room is not only dated but also poorly up kept. Very low powered shower, mouldy sealant and grout. Tried to charge a phone but the sockets were too close to the desk to get charger and cable in. TV did not work.
Customer service was barely evident, check in: no welcome key card, no enjoy your stay.
I was the only person dining and i was greeted by the staff member sat down chatting with another off duty staff member, which i could have forgiven if the breakfast did the talking.
I was invited to help myself to the "continental" breakfast while my cooked breakfast was cooked to order.
The continental breakfast consisted of cereal boxes, grapfruit segments in a bowl (clingfilmed over) and a pre packaged muffin.
The cooked breakfast arrived, the bacon was thin and dried out/dehydrated not crispy in a good way more microwaved. The sausages looked good but tasted foul. The bread for the toast was so thin it was instant melba toast!
I have been to great Travelodges with great service and comforts but i will not be recommending thi one, keep away!
- Official Description (provided by the hotel):
- Budget hotel, offering 96 ensuite bedrooms, close links to Walsall, Birmingham, West Bromwich and Wolverhampton. We have a 24 hour check manned check in desk. Check in from 2 pm (12 midday for a £10 surcharge) check out 10 am (12 midday for a £10 surcharge) We also have a brand new spacious underground bar area known as Basement Jacks and a restaurant on the ground floor known as Mumbai Kitchen/ Basement Jacks Bar & Grill. Serving an outstanding Indian Menu alongside our equally delicious classic menu, Steaks, Pies, Burgers and Tikka, Bhuna, Passanda nothing is too much. We look forward to welcoming you to Metro Inns Walsall. ... more less
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- Also Known As:
- Travelodge Birmingham Walsall Hotel Birmingham