I stayed at the Birmingham Ibis for one night on a business trip, on a Wednesday evening. Never again.
The hotel is well-positioned for New Street Station, and is well-appointed. Check-in was efficient and friendly.
I got to the second floor to find my room, and found (at 5pm) the corridor full of detritus from earlier cleaning sessions - linen and towels, food trays, empty bottles of booze, and so on. This hadn't been tidied up by the time I left at 9.15am the following morning.
My room was basically fine, with all the amenities you'd expect in a hotel of this level. In these days of 'Freeview' when everyone has 30+ digital channels at home, it's a bit of a shame to find most of them missing in a hotel room TV - and no radio channels, nor sports channels, etc. I had pre-booked a 'broadband' package which gave me access to all the movies (which I didn't want) and internet access (which I did). However, the internet access was solely via a cable - useless for my tablet and smartphone. I mentioned at check-out that I had had no benefit from the internet package as a result - but there was no offer of a refund, merely a mention that on a different arrangement I could buy wifi access for £10 per day or something.
The worst feature of my room was that it overlooked the Arcadian site - home of one (or more?) nightclub. Aware of the noise problem thus generated, the hotel has fitted secondary glazing. It is very effective at filtering out high frequency noise - I heard no voices, cars, etc. It is of course no use at all at filtering out the thumping bass of the club's music. The whole room shook. After 2am when the noise didn't stop, I rang the front desk to ask when it would. The reply was uncertain, but thought maybe 2.30pm. He offered to move me to a different room. If there were quieter rooms available, why wasn't one offered at check-in? Tucked up in bed, the last thing I really wanted to do at 2.15am was to get dressed, gather my belongings, and move to another room. In fact, the music stopped at 3.08am.
Breakfast was unremarkable, but I was too tired to care.
Unless you are in Birmingham to go clubbing, and want a place to crash when the club closes, I wouldn't recommend the Ibis to you under any circumstances. I'm not a light sleeper, and can sleep through a great deal, but I didn't get a lot of sleep there. The City Planners should never have allowed these two businesses to be in such close proximity - it is a no-win situation.
- Official Description (provided by the hotel):
- ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more less
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- Also Known As:
- Ibis Birmingham City Centre Hotel Birmingham
- Accor Birmingham City Centre