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Hotel ibis Birmingham Centre New Street
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Reviews (1,813)
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All reviewschinese quarterglee clubarcadian centrehippodrome theatrebull ringrooms are smallcentral locationnew streetbed was very comfortablenew st stationreception desktrain stationfew minutes walkshort stayone night staywould stay againbars and restaurants
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Reviewed 22 July 2013

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 23 July 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 July 2013

First impression was good, while rooms are clean but was warm due to the heat of this summer. Air-Conditioning was functioning as expected (unable to cool down the room). Breakfast was good. Reception was excellent.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank K-Tiong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 23 July 2013

Thank you for taking the time to provide some feedback on your recent stay.

I have noted your comments in regards to cooling systems in the bedrooms and rest assured we are looking into the matter.

Thank you again. We hope to welcoe you back to the hotel in the near future.

Kind Regards

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Reviewed 19 July 2013

Small but satisfactory double room. Triple glazing deadens noise from Arcadian Centre. Comfortable bed. Nothing flash but great value for £29 a room. Handy for Hippodrome and Chinatown both within yards of front door.

Stayed: July 2013, travelled with family
1  Thank The_Leamingtonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 23 July 2013

Thank you for your feedback and kind comments in regards to your recent stay.

I am certainly pleased you had an enjoyable stay with us and look forward to welcoming you back to the hotel again very soon.

Kind Regards

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Reviewed 18 July 2013

Stayed in a twin room (room 125) on july 16th 2013, which was small but clean & had everything we needed.
The receptionist was very good & patient as we'd got lost (walking from new street station as google maps didn't account for new exits! ) & I was a very hot , sweaty & slightly frazzled customer.
The beds were very comfortable & extra pillows if needed. They even supplied body wash in shower ;)
The room was at the back & the sun didn't seem to move so it was hot & the security latch doesn't let you open wide enough to encourage breeze, looking at how hard it would be for someone to climb in or out I think this needs reviewing ( hint to management team ).
The only other two grumbles we had were 1 lack of gluten free options in the restaurant but so many restaurants around ate out instead & the noise from the pub / club below the window - I know this isn't the hotels fault but maybe air con units in the room over looking this area so you can have windows closed ( again a hint to management )
Overall we would defiantly recommend this hotel & we will be using again

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank salyane72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 23 July 2013

Thank you very much for taking the time to provide some feedback on your recent stay.

I am pleased your overall stay was pleasant and have noted your comments in regards to Gluten Free food and air conditioning.

I certainly hope we can welcome you back to the hotel again in the near future.

Kind Regards

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Reviewed 16 July 2013

  • Stayed: July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 23 July 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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