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Hotel ibis Birmingham Centre New Street
Ranked #56 of 118 Hotels in Birmingham
Reviewed 26 July 2013

Best hotel I've been. Hospitality of the staff is just amazing. Rooms have all you need and are very clean. Food 24/7 a plus .... not costly at all. I recommend everyone I know, to book this hotel.
The famous canals are so nearby and you don't won't to miss out on them.

  • Stayed: May 2013, travelled with friends
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Thank 573Joanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 29 July 2013

Thank you for your wonderful feedback and comments!
It is fantastic to hear that you enjoyed your stay with us.
I will certainly pass on your kind words to staff. It is always a pleasure to hear such kind words and we certainly appreciate you taking the time to complete this.

I look forward to welcoming you back to the Ibis Birmingham City Centre very soon.

Kind Regards

Sam White
General Manager

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1,127 - 1,133 of 1,711 reviews

Reviewed 25 July 2013

Location of this in centre of Birmingham was very convenient

As we had booked 2 family Rooms, our allotment of Rooms were made in 3rd Floor and to our surprise both the llifts were not in operation

I had to book an additional Room in the GF as it was very inconvenient for senior citizens like us

Reception staff did not even apologetic for the inconvenience caused.

Room Tip: Very interestingly they allotted a handicap room with out any mention to us ,in the GF When is the...
See more room tips
  • Stayed: July 2013, travelled with family
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Thank YAJNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 30 July 2013

Thank you for taking the time to tell us about your stay at the ibis Birmingham City Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. The lifts very rarely break down and on this occasion my staff did not deal with the situation in the correct manner. For this I am very sorry.

We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis Birmingham City Centre and provide you with a genuine hassle-free experience.

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Reviewed 24 July 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Accorhotels.com
1  Thank Heather324
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 25 July 2013

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Reviewed 23 July 2013

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank christoski
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 25 July 2013

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Reviewed 23 July 2013

I stayed at the Ibis last month and was very pleasantly surprised. The rooms were extremely clean, the staff helpful and the location just perfect. As a short stay business or weekend hotel I would recommend this hotel.

  • Stayed: June 2013, travelled on business
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1  Thank ukandaustria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 24 July 2013

Thank you so much for taking the time to leave some feedback on your recent visit to the hotel.

I am certainly pleased you had an enjoyable stay with us and look forward to seeing you again at the Ibis Birmingham City Centre.

Kind Regards

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Reviewed 23 July 2013

Stayed in the IBIS in Birmingham city centre in July 2013, the hotel was literally just outside the Bullring shopping centre and in the middle of China Town, which I thought was quiet cool. The hotel was spotless and the breakfast was good. Will go back again later in the year for a shopping trip.

  • Stayed: July 2013, travelled as a couple
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1  Thank Anonymous_2012944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 24 July 2013

Thank you for your wonderful comments!

I am pleased you enjoyed your stay with us and of course, the shopping!!!

We look forward to welcoming you back to the hotel later this year!

Kind Regards

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Reviewed 22 July 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Accorhotels.com
1  Thank Bee_Norway
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sam W, General Manager at Hotel ibis Birmingham Centre New Street, responded to this reviewResponded 23 July 2013

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Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
Ranked #56 of 118 Hotels in Birmingham
Price Range: £34 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Official Description (provided by the hotel):
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 
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Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre

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