We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Highly recommend”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel ibis Birmingham Centre New Street
Ranked #58 of 117 Hotels in Birmingham
Write a Review

1,594 reviews from our community

Traveller rating
    333
    603
    374
    154
    130
See reviews for
134
462
186
448
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Skelmersdale, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 March 2014

I stayed here overnight on a business trip.

Having booked and then read some of the truly awful reviews on TripAdvisor, I was a little wary and wishing I'd booked elsewhere.

However, although the room was basic, it was clean, had all the 'bits' you'd expect, and the bed was very comfortable. My room was overlooking Chinatown and having read about the noise issues previous travellers had experienced I purchased ear plugs but didn't need them and had a good night's sleep.

A decent, basic hotel in a very convenient location for the city centre.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anu63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna T, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review, 31 March 2014
Dear Anu,

Thank you for your feedback. I am very pleased to see that you found Ibis Birmingham Centre clean and comfortable. I am also glad to see that you found our accomodation suitable for business stay.

We hope to welcome you back again soon.

Kind regards,

Joanna
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 23 March 2014

The hotel is right next to the bull ring, watch out when entering the car park it's a very small door under the hotel only just wide enough to fit your car.

The hotel is well placed for the brew dog and Wellington pub for real ale lovers. The staff are prompt and the hotel is clean enough, if a little tired looking under the surface. The night I was there every item of food I requested was off with the exception of a margarita pizza which was out of a box from (insert super market of your choice). The breakfast was great but the location at reception next to the room used for conferences could be better, but for £49 I'm not going to moan.

The location was nice and quiet and easy to find off the M6. it's the first time I've used Ibis but I would use this place again. Be aware it's not a hotel for anybody with kids, they don't do family rooms, go with premier inn if that's what you need.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cuzeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna T, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review, 26 March 2014
Dear Sir/Madam,

Thank you for sharing your feedback with us. We are very pleased that you enjoyed your stay. I will gladly share your positive feedback with breakfast team and housekeeping department. May I take this opportunity to explain that we have limited number of family bedrooms in the hotel accommodating two adults and one child.

Thank you again for your feedback and we look forward to welcoming you again soon.

Kind regards,

Joanna
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sheffield
Level 5 Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 19 March 2014 via mobile

Perfect location and good reception area which raised my spirits, but sadly bedrooms have not had the same facelift.
The bedrooms are small but clean, the walls thin, it's a bit like a student residence. The breakfasts were a bit dire and certainly not worth £8 the only thing I managed were Rice Krispies the normal spread is available but the croissants are so dry they were inedible on two morning, the fried breakfast doesn't fare much better.
Great care is needed in the car park as it's very narrow but there is no warning before you get down to the gate. I phoned to ask about the car park space the night before and no one mentioned the fact that my car may be too big Picasso C4, there is a sign but it's right next to the door it should be clearly stated at the main entrance. As I was wedged between the wall and narrow gate when I could read it. There is a great deal of parking around so if you have a larger car I would think about alternative parking as I will have to have my car fixed as it is scraped all down one side.
I was staying here because I was on a course, think I would pay a bit extra and move out of the budget bracket.

Stayed March 2014, travelled on business
Helpful?
1 Thank margaretspps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna T, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review, 26 March 2014
Dear Margaret,

I would like to thank you for your feedback. While I am glad that you found our location convenient, I am sorry that you did not find the quality of our breakfast meeting your expectations. I will shared your feedback with breakfast team. I am also sorry that you damaged your car while using our car park. The sign at the entrance advises that large vehicles could be parked in the car park opposite our hotel at the same rate. I appreciate your comments in regards to making that clearer at booking stage.

Thank you again for your feedback.

Kind regards,

Joanna
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 5 Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 10 March 2014

A very nice ibis hotel, after some bad Accor experience in the UK i have to say with Ibis you know what you get
Nice clean room, small of course but is ibis.. super TV and nice bed… lovely housekeeping and very friendly staff at the reception, would recommend this hotel to all who like party as it is quite noisy on weekends as one of the night live districts of Birmingham is just next for.
All in all a great hotel for a good price, compliment!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyRandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna T, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review, 26 March 2014
Dear AndyRandy,

Thank you for your feedback. I am pleased that you enjoyed your stay with us and I am very happy to see your positive review of friendliness of reception and housekeeping teams. It is great to see that we have managed to recover your trust in Accor.

We hope to welcome you back again soon.

Kind regards,

Joanna
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Ladywood
Hotel ibis budget Birmingham Centre
Ladywood
Holiday Inn Birmingham City Centre
Show Prices
Show Prices
Show Prices
Ladywood
Premier Inn Birmingham City Centre (New St Station) Hotel
Ladywood
ibis Styles Birmingham Centre
ibis Styles Birmingham Centre
#36 of 117 in Birmingham
1,195 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel ibis Birmingham Centre New Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel ibis Birmingham Centre New Street

Property: Hotel ibis Birmingham Centre New Street
Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
Ranked #58 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Official Description (provided by the hotel):
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Lastminute, Hotels.com, Ebookers, Odigeo, TripOnline SA, Evoline ltd and Cancelon so you can book your Hotel ibis Birmingham Centre New Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing