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“Good location and value for money”

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Ibis Birmingham Bordesley
Ranked #71 of 118 Hotels in Birmingham
Reviewed 17 March 2012

This hotel is ideally located if you are a Birmingham City fan, which we found out as we checked in on match day. Never seen so well behaved fans I must say. The service received from the staff was exceptional, especially as there were only 3 people doing everything at the front and I mean everything! Taking calls, dealing with customers, answering the phone, serving in the bar, cleaning and bringing the food out. Those 3 individuals deserve medals in my opinion as they always smiled. Ibis have some good and loyal employees. The rooms were standard for a 2 star hotel. Nothing more to say about it really.

  • Stayed: March 2012, travelled on business
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Thank Raja_ali1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLatka, General Manager at Ibis Birmingham Bordesley, responded to this reviewResponded 1 April 2012

Thank you very much for taking the time to write a review following your stay at our hotel. I am so glad to hear that you were satisfied with what you received and I do appreciate your understanding. We look forward to seeing you again in the near future.

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358 - 364 of 457 reviews

Reviewed 1 March 2012

Never seen such a terrible hotel in my life, It was worst one can think of, Small room, untidy room & bathroom, Hard bed. The wall between rooms is so thin, that you can easily hear what's going on next room. The street was so noisy in midnight ( some girls were screaming )that we were scared to sleep all night, We felt so insecure.

  • Stayed: December 2011, travelled on business
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1  Thank PChau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLatka, General Manager at Ibis Birmingham Bordesley, responded to this reviewResponded 11 March 2012

I feel extremely sorry for your disappointment you had while staying at Hotel Ibis Birmingham Bordesley. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Kind regards, Piotr Latka, General Manager

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Reviewed 29 February 2012

Stayed here as I had to work in the area, I stay in hotels at least twice a week, every week and this was unquestionably the worst ever, in fact so bad that not only am I writing on here for the first time, I will be sending a letter of complaint to Ibis HQ.

The staff were hopeless when I asked about wifi/broadband I was told it was not available, only to find that a leaflet in my room told me different.
The room was clean ish but uncomfortable, hard bed, hard pillows, hard chair and you guessed it a hard bench thing to sit on in total lack of comfort to watch the tv which had broken controls on top and no cover on the remote battery box.
The shower swung fom scalding hot to freezing cold in a matter of seconds, and a wall panel above the toilet was hanging out so I had to push it back into place.
Also one of the hooks in the bathroom was missing

BUT to top the lot I discovered that the window in my room was sealed up with gaffer tape.

I chose not to eat at this hotel as I feared that the attitude to service may be similar to their attitude to hygiene.

I did not report any of this to the staff as the general apathy I encountered at check in was apparent at check out.

I would not recommend this hotel to anyone who cares about where they stay.

On a personal note to the manager please don't bother copying and pasting the same reply to this review as you have to the other numerous bad reviews on here, thanks!

  • Stayed: February 2012
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3  Thank SWAMash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

  • Stayed: February 2012, travelled with friends
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Thank robwxm
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PLatka, General Manager at Ibis Birmingham Bordesley, responded to this reviewResponded 9 March 2012

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Reviewed 24 February 2012

Myself and a group of others booked the hotel as we were having a night out on broad street. It was very cheap for a double room so was a little concerned on what to expect, but was prepared as only wanted it for after a night out.I was very impressed it was very clean and had a great shower. The staff were very helpful and friendly.There are also lots of taxis which were waiting outside the hotel so was easy to jump in one to go to broad street which wasnt very far. overall a great bargain!

  • Stayed: November 2011, travelled with friends
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Thank happy_traveller12_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLatka, General Manager at Ibis Birmingham Bordesley, responded to this reviewResponded 9 March 2012

I'd like to appreciate your time for writing this review. I am so glad that you enjoyed your stay at our hotel. We look forward to seeing you again in the near future. Kind regards, Piotr Latka, General Manager

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Reviewed 12 February 2012

had to stay here out of necessity.over priced for what it is.woke up on sunday morning to at least a hundred football fans in the hotel bar on their way to the blues ground.room was nice but small.staff were rude/uninterested in customers.won't be coming back.

  • Stayed: March 2011, travelled as a couple
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Thank calum M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PLatka, General Manager at Ibis Birmingham Bordesley, responded to this reviewResponded 13 February 2012

I am sorry that on this occasion you were disappointed with your stay at Hotel ibis Birmingham Bordesley. I treat all feedback with the utmost seriousness and am currently investigating the matter. Kind regards, Piotr, General Manager

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Reviewed 11 February 2012

  • Stayed: February 2012, travelled on business
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Thank Simon1876
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PLatka, General Manager at Ibis Birmingham Bordesley, responded to this reviewResponded 13 February 2012

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Additional Information about Ibis Birmingham Bordesley

Address: 1 Bordesley Park Road, Small Heath | Bordesley, Birmingham B10 0PD, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #71 of 118 Hotels in Birmingham
Price Range: £43 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Birmingham Bordesley 2*
Number of rooms: 87
Official Description (provided by the hotel):
The hotel had a full transformation and is now 100% renovated, from cosy bedrooms with the latest technology gadgets, free fiber Wi-Fi, power showers & the"sweet bed by Ibis". The Restaurant & Bar is a great place to unwind & relax, enjoy our food and drinks 24/7. The location is just perfect, within five minutes' walk of Birmingham Football Club and a short distance from Bullring Shopping Centre and New Street Station. If you don't like walking, take a bus (17/60) or a short taxi ride to the hotel. Birmingham Centre is all about Culture, Concerts & Fun, with the Custard Factory, Barclaycard Arena, Symphony Hall, ICC, O2 Academy, Birmingham Library and the Mailbox. Birmingham Airport, NEC, Genting Arena & Resort World is only 7 miles away. The hotel is perfectly located for Birmingham city centre and is close to the M6 motorway and all major road links. The hotel also offers free car park. ... more   less 
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Also Known As:
Ibis Birmingham Bordesley Hotel Birmingham
Accor Birmingham Bordesley

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