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“Excellent”

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Ibis Birmingham Bordesley
Ranked #74 of 118 Hotels in Birmingham
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428 reviews from our community

Traveller rating
    88
    152
    94
    51
    43
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112
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bewdley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

This was the first time my husband had stayed at an Ibis hotel and we were pleasantly surprised. The staff were friendly and informative and our room although basic was clean and the bed was very comfy. The only negative that I have was that one of the curtains had come away from the rail and there was a small hole in another one. Would definitely stay at an Ibis hotel again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brigid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc L, General Manager at Ibis Birmingham Bordesley, responded to this review, 30 June 2014
Thank you for your kind comments, I am glad my team made your stay enjoyable. We can assure you that the matter is being looked into regarding the curtains and will be dealt with accordingly.

Kindest Regards
Marc Lock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 June 2014 via mobile

Had a great stay here. Great staff and clean rooms. Location is great and for the price u really cant go wrong. 8 out of 10 for sure.. would definily stay again. Didnt have breakfast but with mc ds being 24hrs next door, it wasnt a biggie. Being a fussy person wen stayin away from home, i can garauntee its lovely n u wont b dissappointed

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank queenbeeeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc L, General Manager at Ibis Birmingham Bordesley, responded to this review, 30 June 2014
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kindest Regards
Marc Lock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

Staff were friendly & helpful. Great size room that was Clean, Comfortable & with Adequate facilities, especially the best shower I have ever had in any hotel I have stayed in.

A limited Dinner menu in the restaurant but the food was well cooked and plentiful.

Only downside was when the sun shines through the huge windows in the restaurant you are blinded without escape, as there are no blinds to pull to shade you which, will be even worse 'if' we get the summer we are all hoping for.

On the whole though I liked this Hotel very much and considered it very good value for money.

Room Tip: If you like to sleep with the window slightly open, as I do, request a room on the back of the Hotel...
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  • Stayed May 2014, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc L, General Manager at Ibis Birmingham Bordesley, responded to this review, 31 May 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
Kindest Regards
Marc Lock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2014

I have been coming to this Ibis for years. Happened to visit for a last minute business trip and arrived early hours of the morning(around 2am), some 1 month back, I thought give a week day I wouldn't have problem booking at the reception, was met at the door by a security guard who was totally hammered you could smell his alcohol breath a mile away,went in asked to speak to the staff(who infact was in the office), I told the security chap I have been coming to this IBIS for years and just wanted to stay the night, he asked the staff who to my shock and utter disgust refused to come to reception and speak to a customer(bravo! for customer services and that to someone who has been a regular for years!!!).

Anyways to cut the story short i was told that there is a room available but I cannot book at the reception and have to go online to book it...MADNESS!!!!

Plus just read one of the replies that some points were put on their hotel card from this hotel's manager...this is a shocker for me!As Over the last 7/8 years I have been coming to this hotel I have asked several times for the reception to put points on my card and in return they say you have to contact the number in France for that....what double standards!!!Means I have lost out on getting points for all those trips I have made

Disgusted customer
Anonymous

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shahzada J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc L, General Manager at Ibis Birmingham Bordesley, responded to this review, 29 April 2014
I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person to clarify the issues raised. Please could you contact me on 0121 5062600 or marc.lock@accor.com
Kind Regards
Marc Lock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Birmingham Bordesley

Property: Ibis Birmingham Bordesley
Address: Road Small Heath 1 Bordesley Park Road | Bordesley, Birmingham B10 0PD, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #74 of 118 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Birmingham Bordesley 2*
Number of rooms: 87
Official Description (provided by the hotel):
The Ibis Birmingham Bordesley Circus, easily accessible from the M6, M1 and M42 motorways, is 5 min by car from the National Indoor Arena, the International Convention Centre, the Symphony Hall and New Street train station. Close to the biggest StarCity in Europe, 5 min on foot from Birmingham football club, it has 87 air conditioned rooms with international channels, internet access. It also has a restaurant, a bar serving snacks 24 hours 7 days, free parking and wireless Internet connection for business guests. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Priceline, ACCOR, Odigeo, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd and Cancelon so you can book your Ibis Birmingham Bordesley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Birmingham Bordesley Hotel Birmingham
Accor Birmingham Bordesley

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